Electrical Field Service Engineer

Electrical Field Service Engineer

Location: Ohio-Based | Travel: 75%+

Department: Field Service

Job Type: Full-Time

Position Overview

Seeking an experienced Field Service Engineer to install, commission, troubleshoot, and maintain critical electrical power distribution equipment used in data center environments. This is a hands-on field position for a dependable technician who can work independently, solve technical problems, and communicate effectively with customers and internal teams.

What You’ll Do

• Install, start up, test, and commission power distribution systems
• Verify system operation and perform functional testing
• Configure and troubleshoot HMIs and control interfaces
• Diagnose electrical issues involving 3-phase power systems, transformers, high-voltage components, and switchgear/distribution equipment
• Troubleshoot systems systematically and identify root causes in live infrastructure environments
• Read and interpret electrical schematics, one-line diagrams, and mechanical drawings
• Follow applicable electrical codes and safety requirements
• Act as the onsite technical contact and coordinate with engineering and internal teams
• Train customer operators and maintenance personnel
• Communicate system conditions, findings, and next steps clearly through conversations, emails, and service reports
• Document service activities, labor hours, parts usage, and technical findings in the company system
• Identify recurring problems and recommend improvements to products and service processes
• Assist with service procedures, technical documentation, training materials, and internal knowledge resources
• Perform other duties as assigned

Qualifications

Required:

• 3-7+ years of experience in field service, electrical service, or a similar technical role
• Strong electrical and mechanical troubleshooting abilities
• Working knowledge of 24V, 120V, and 480V systems
• Basic PLC troubleshooting experience
• Knowledge of fuses, breakers, and transformers
• Ability to interpret electrical schematics and mechanical drawings
• Willingness to travel 75%+, including occasional short-notice travel
• Valid driver's license
• Ability to pass a background check and drug screening
• Strong attention to detail and accurate documentation skills

Preferred:

• Experience working with data center power infrastructure
• Familiarity with switchgear, UPS systems, PDUs, RPPs, or similar equipment
• Previous commissioning support experience
• OSHA certification or formal safety training

Ideal Candidate

• Reliable and comfortable solving problems independently
• Professional and composed in customer-facing environments
• Detail-oriented and accountable for completed work
• Collaborative and responsive when working with engineering and field teams
• Committed to quality, safety, and continuous improvement