Business Development Representative

Job Description:

Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts’ comprehensive portfolio, including the CareLogic®, Credible™, and InSync® platforms, spans and serves the entire behavioral health, rehabilitative, and human services market supporting non-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for-profit large enterprise and small business providers. Qualifacts has a loyal customer base, with more than 2,500 customers representing 75,000 providers serving more than 6 million patients. Qualifacts was recognized in the 2022 and 2023 Best in KLAS: Software and Services report as having the top ranked Behavioral Health EHR solutions.

If you want to work inside an atmosphere where innovation has purpose, and your ambition works to support our customers and those they serve, please apply today!

This is a hybrid position located in Tampa, FL with a portion of the week required in the office. Remote applicants will not be considered.

Summary of the Business Development Representative

The Business Development Representative (BDR) role is the lead generation engine for our marketing and sales organization, responsible for identifying and developing qualified leads to set up meetings for Account Executives. In this role you will conduct research to identify details on prospects, qualify cold and warm leads via outbound calling and emailing, and nurture leads through the initial qualification and needs assessment conversations over the phone.

Individuals that are successful in this role are self-motivating, creative, excellent communicators who are competitive in nature, coachable, have strong time management skills, and a desire to help others. If you can show a reliable background, great communication skills and willingness to learn, this could be the place for you. This role reports into the marketing department, while also working closely with the sales team.

Responsibilities for the Business Development Representative

• Contact and qualify cold and warm prospects via phone and/or email
• Schedule and qualify discovery calls/demos with prospects
• Work closely with Account Executives to nurture and develop prospects into the sales pipeline
• Meet and exceed lead generation activity KPIs and sales opportunity quotas
• Document sales activity and prospective customer details accurately and timely within Salesforce
• Contribute to CRM data integrity through consistent data cleanup, management and enrichment
• Focus on team contributions as well as own successes

Qualifications of the Business Development Representative

• College degree or equivalent work experience
• 1+ years relevant experience required
• 3+ years preferred
• Healthcare or SaaS related sales experience preferred

Knowledge, Skills, and Abilities of the Business Development Representative

• Excellent written and verbal communication skills
• Strong interpersonal skills with ability to converse and build rapport with prospective customers at all levels from frontline staff to C-suite
• Driven and proactive with track record of achieving and exceeding goals
• Ability to quickly learn new industry and terminology
• Strong technical skills, including cloud-based toolsets such as Salesforce, Microsoft Office, and/or similar platforms
• Self-starter who is relentlessly positive, eager to learn and be coached, and able to achieve results

Qualifacts is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin, or any other characteristic protected under federal, state, or applicable local law.

Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.