{"id":1665316,"url":"https://alion.io/job/qualifacts-pre-sales-engineer","title":"Pre-Sales Engineer","company":{"id":2084708,"name":"Qualifacts","domain":"qualifacts.com","url":"https://alion.io/company/qualifacts","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-08T05:49:30Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Nashville, United States","Tampa, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":103000,"max_usd":210000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":741},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Rest API","optional":false}],"status":"live","first_seen_at":"2026-10-01T00:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-08T20:32:03Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Job Description:\nJob Description\nQualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts’ comprehensive portfolio, including the CareLogic®, Credible™, and InSync® platforms, spans and serves the entire behavioral health, rehabilitative, and human services market supporting non-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for-profit large enterprise and small business providers. Qualifacts has a loyal customer base, with more than 2,500 customers representing 75,000 providers serving more than 6 million patients. Qualifacts was recognized in the 2022 and 2023 Best in KLAS: Software and Services report as having the top ranked Behavioral Health EHR solutions.\nIf you want to work inside an atmosphere where innovation has purpose, and your ambition works to support our customers and those they serve, please apply today!\nWe are seeking candidates in Nashville or Tampa to work a hybrid schedule in either office location. Remote candidates will not be considered.\nSummary of the Pre-Sales Engineer\nThe Pre-Sales Engineer - EHR Integrations and Security serves as a technical liaison between the sales team and prospective clients, specializing in EHR platform integrations, security architecture, and tech stack capabilities. This role is critical in translating complex technical concepts into clear, value-driven solutions that align with customer needs and compliance requirements.\nResponsibilities for the Pre-Sales Engineer\nCollaborate with sales executives to design and present integration solutions tailored to client environments, including HL7, FHIR, and API-based workflows\nLead technical demonstrations of EHR platforms (e.g., CareLogic, Credible, InSync), emphasizing security features such as audit logging, restricted access, and compliance tracking\nConduct discovery sessions to understand client infrastructure, interoperability goals, and data governance needs\nRespond to RFPs and RFIs with detailed technical documentation, including architecture diagrams and security protocols\nPartner with engineering and product teams to align customer requirements with platform capabilities and roadmap features\nServe as a liaison between sales, product, and implementation teams to ensure smooth client onboarding\nProvide after-sales technical support and assist in transition planning for new clients\nProvide post-demo technical support and assist in proof-of-concept deployments\nMaintain demo environments and ensure configurations reflect real-world use cases and compliance standards\nQualifications of the Pre-Sales Engineer\nBachelor’s degree in computer science, Information Systems, or related field; equivalent experience considered\n5+ years of experience in pre-sales engineering, technical consulting, or software integration, preferably within healthcare or SaaS environments\nStrong understanding of EHR architecture, integration protocols (HL7, FHIR, REST APIs), and cloud infrastructure (AWS, Azure)\nFamiliarity with security frameworks including ISO certification, audit logging, and role-based access control\nExcellent communication skills with the ability to engage both technical and non-technical stakeholders\nDemonstrated ability to use Microsoft Office Suite, including Word and PowerPoint\nKnowledge, Skills, and Abilities of the Pre-Sales Engineer\nExperience with cloud-based platforms and SaaS architecture\nAbility to manage multiple projects and prioritize effectively in a fast-paced environment\nAbility to create compelling data stories and executive-level presentations\nStrong interpersonal skills and a collaborative mindset\nQualifacts is an equal opportunity employer. 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