{"id":94465,"url":"https://alion.io/job/qualys-technical-account-manager-3","title":"Technical Account Manager","company":{"id":18966,"name":"Qualys","domain":"qualys.com","url":"https://alion.io/company/qualys","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":95,"open_postings":4,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":62,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":116000,"max_usd":232000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1026},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false},{"name":"ISO 27001","optional":false},{"name":"Qualys Cloud Platform","optional":false}],"status":"live","first_seen_at":"2026-06-30T00:00:00Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-04T12:08:36Z","board_verified":true,"closed_at":null,"days_open":127,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":127},"description":"Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!\nThe Technical Account Manager (TAM) is responsible for actively driving and managing the post- sales process with Enterprise-level customers. The TAM must be able to articulate the company's technology and product positioning to both business and technical users. Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.\nThe TAM is also a quota-carrying role with responsibility for supporting customer retention, renewals, and account growth by combining technical credibility with strong commercial awareness.\nResponsibilities\nPartner with customers to drive successful adoption and utilization of Qualys solutions.\nOwn and manage renewal and upsell/new business pipeline activity for assigned accounts, developing account strategy, expansion planning, and renewal execution.\nProvide functional and technical support to customers.\nDeliver high-level and detailed sales presentations.\nResponsible for attending conferences, seminars, etc.\nLead Quarterly and Executive Business Reviews (QBRs/EBRs), roadmap discussions, and strategic planning sessions that tie account health to expansion and renewal outcomes.\nConduct periodic business reviews to align customer objectives with platform adoption, utilization, and business outcomes.\nCarry out technical Proof-of-Concept activities, demonstrations, and customer enablement sessions as needed.\nRespond to functional and technical elements of RFIs/RFPs.\nWork closely with key focus partners, creating joint business plans aligned with both organizations' goals.\nQualify and progress opportunities using MEDDPICC or a similar sales qualification methodology.\nMaintain accurate visibility of customer opportunities and pipeline activity through the Company's CRM.\nAct as a customer advocate by conveying customer feedback, requirements, and enhancement requests to Product Management and Engineering teams.\nQualifications\nIdeal candidate must be self-motivated with strong knowledge in security and compliance space: Vulnerability Management, Cloud Security, Policy Compliance, Intrusion Detection Systems (IDS), Intrusion Prevention Systems (IPS), Network Scanners, PCI, Policy Compliance and Audit Tools, other enterprise security solutions.\nKnowledge in a variety of Federal Regulatory Compliance issues a plus: ISO 27001, HIPAA, GLBA, Sarbanes Oxley (SOX), etc.\nMust possess strong presentation skills and be able to communicate professionally in response to emails, RFPs, and when submitting reports.\nMust be comfortable interacting at all levels within customer organizations, i.e., from C-level to front-line technical staff.\nOrganized and analytical, able to eliminate sales obstacles through creative and adaptive approaches.\n5-7 years relevant experience.\nBachelor's degree or equivalent experience.\nExcellent written and oral communication skills.\nAble to travel throughout sales territory and other locations as needed.\nDemonstrated ability to combine technical expertise with commercial judgement and work effectively against renewal, retention, growth, and quota expectations.\nExperience supporting renewals, identifying expansion opportunities, and managing customer success or account growth initiatives.\nExperience conducting customer business reviews, technical workshops, or executive-facing presentations is preferred.\nQualys is an Equal Opportunity Employer, please see our EEO policy.","description_format":"text","description_chars":3574,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cloud Security","Security Compliance","Vulnerability Management"],"lifecycle":[{"event":"open","at":"2026-06-30T00:00:00Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 58 · green card filings: 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