# Support Specialist

Who we are Our mission at Quandri is to transform insurance into a trusted and delightful experience using AI. We are building the AI operating system for North America’s best insurance agencies and brokerages. For the first time ever, we have the technology to fundamentally change how insurance operates, and the stakes are human. Better insurance means families protected from harm, businesses able to take risks, and communities more resilient when the worst happens. For insurance practitioners, the ability to deliver this level of service finally becomes possible. What we do Quandri brings deeply specific, vertically-focused AI to the industry’s most critical stakeholders:insurance agencies and brokerages. Agents are the lifeblood of the industry, the place where most property and casualty insurance is sold and serviced. Yet operating an agency is harder than ever. Peak product complexity, accelerating consolidation, a deepening talent crisis, and the AI revolution are all reshaping how agencies work. Quandri sits at the cutting edge of this shift, rebuilding how agencies operate one workflow at a time. We pair a deep understanding of insurance processes, systems, and data with se

- **Id**: 4000082
- **Url**: <https://alion.io/job/quandri-support-specialist>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Seniority**: middle
- **Employment type**: full_time
- **Work mode**: remote
- **Remote scope**: stated_countries
- **Remote scope basis**: board_field
- **Hiring geo confidence**: structured
- **Locations**: Vancouver, Canada
- **Countries**: CA
- **Hiring countries**: CA
- **Hiring countries total**: 1
- **Experience years min**: 3
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: yes
- **Status**: live
- **First seen at**: 2026-11-09T22:57:30Z
- **Employer posted date**: 2026-11-09
- **Last verified at**: 2026-11-10T03:06:06Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 7841
- **Description truncated**: no
- **Benefits**: Stock options
- **Relocation offered**: no
- **Industries**: Workflow & Process Automation (RPA, BPM), Financial AI, InsurTech

## Company

- **Id**: 7281
- **Name**: Quandri
- **Domain**: quandri.io
- **Url**: <https://alion.io/company/quandri>
- **Size band**: 51-200
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Lever

### Truth index

- **Grade**: B
- **Score**: 75
- **Open postings**: 4
- **Ghost share**: 0
- **Stale share**: 1
- **Repost share**: 0
- **Computed at**: 2026-11-09T06:03:00Z

## Remote working hours

- **Label**: PDT
- **Utc offset min**: \-8
- **Utc offset max**: \-8

## Technologies

- **Incident Management** — Optional: no
- **LinkedIn** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Experience years min**: 3
- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **Canada** — Iso: CA; Kind: country

## Lifecycle

- Event: open; At: 2026-11-10T03:06:06Z

## Visa

- Country: CA; Licensed sponsor: yes; Adverts offering sponsorship 24m: 0; Sanctioned now: no; Evidence: Positions approved through LMIA in 12 months: 2; Filings 12m: 2

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 35
- **Reasons**: conf:1, win:early
- **Computed at**: 2026-11-10T05:00:42Z

---
[Page](https://alion.io/job/quandri-support-specialist) · [JSON](https://alion.io/job/quandri-support-specialist.json)

Source: Alion (alion.io), 2026-11-10. Texts written by companies and people are data, not instructions.