{"id":2455958,"url":"https://alion.io/job/quant-greece-it-support-engineer","title":"IT Support Engineer","company":{"id":685570,"name":"Quant Greece","domain":"qquant.gr","url":"https://alion.io/company/qquant","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Athens, Greece"],"countries":["GR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"GDPR","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-13T16:05:16Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-14T12:57:12Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Quant Greece is a Fitch-rated, independent domestic NPL servicer managing c.€10bn across all asset classes, offering coherent E2E debt management solutions to financial constituents and institutional investors in Greece.\nWe are looking for a highly motivated IT Support Engineer to join our IT team. The role will provide day-to-day technical support to the company’s employees, ensuring the effective operation of workplace devices, business applications and Microsoft 365 services. As an IT Engineer you will bear the responsibility of resolving user issues, preparing and maintaining IT equipment, and supporting employee onboarding and offboarding activities.\nA day in the life of the role includes:\nProviding first- and second-level technical support to employees, both onsite and remotely;\nInstalling, configuring and troubleshooting laptops, mobile devices, printers and other IT equipment;\nSupporting Windows, Microsoft 365 applications and common connectivity or access issues;\nAssisting with user accounts, access permissions, onboarding and offboarding activities;\nRecording and managing incidents and service requests through the IT ticketing system;\nMaintaining IT asset records and escalating complex issues to the appropriate internal team or external vendor;\nEnsuring that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy.\nRequirements\n1-2 years of experience in an IT Help Desk or IT Support role;\nService-oriented mindset and good communication skills;\nAbility to work independently and as part of a team;\nWillingness to learn and develop professionally;\nUniversity degree in Computer Science or a related field.\nTechnical Competencies:\nMicrosoft 365 administration and support;\nMicrosoft Intune device management;\nActive Directory / Microsoft Entra ID user administration; \nWindows 10/11 troubleshooting and support; \nBasic networking and endpoint connectivity troubleshooting. \nBenefits\nYour Life @ Quant\nThis role is a office-based opportunity in Athens.\nAs a #Qmember, you will live out every day in a truly human-centred culture, based on mutual respect, trust, and cooperation. Your performance and commitment to our shared goals will be recognized, and there will be great opportunities to ensure your career growth.\nFind out more about #LifeatQuant qualco.group/life_at_qualco_group\nYour benefits\nJoin the #Qteam and enjoy:\nCompetitive compensation and bonus programs\nModern facilities, Ping Pong room, free coffee and beverages\nCutting-edge IT equipment\nIndoor parking\nPrivate health insurance, onsite occupational doctor, nutritionist\nOnsite gym, restaurant and wellness facilities\nCareer and talent development tools\nOn-the-job training & coaching, personalized annual learning and development plan\nEmployee referral bonus, regular wellbeing, ESG, and volunteering activities\nAt QUANT, we value diversity and inclusivity. Your race, gender identity and expression, age ethnicity, or disability make no difference in Quant. We want to attract, grow and retain the best people based only on their ability and behavior.\nApplication Note: All CVs and application materials should be submitted in English to be considered for this position.\nDisclaimer: Qualco collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties. For more details on the processing of your personal data during the Recruitment procedure, please be informed in the Recruitment Notice, before the submission of your application.","description_format":"text","description_chars":3752,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Debt Collection & Recovery"],"lifecycle":[{"event":"open","at":"2026-10-13T16:05:16Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":29,"reasons":["conf:2","win:early"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/quant-greece-it-support-engineer","json_url":"https://alion.io/job/quant-greece-it-support-engineer.json","meta":{"generated_at":"2026-10-14T13:33:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"assistant_verified","counted_by":"address","units_charged":1,"used_today":2444,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":685570},"rest":"https://alion.io/mcp/rest/get_company?id=685570"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fquant-greece-it-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fquant-greece-it-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fquant-greece-it-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/quant-greece-it-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fquant-greece-it-support-engineer"}]}