{"id":3647497,"url":"https://alion.io/job/quantum-design-aftermarket-sales-manager","title":"Aftermarket Sales Manager","company":{"id":3032668,"name":"Quantum Design","domain":"qdusa.com","url":"https://alion.io/company/qdusa","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":140000,"max":160000,"currency":"USD","period":"year","gross":null,"usd_annual":160000},"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-11-02T23:18:55Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-05T06:19:58Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About Quantum Design\nFor more than 40 years Quantum Design (QD) has been providing technology solutions to researchers in the fields of physics, chemistry, biotechnology, materials science, and nanotechnology. Established in 1982, Quantum Design is the leading commercial source for automated materials characterization systems offering a variety of measurement capabilities. QD instruments are found in the world's leading research institutions and have become the reference standard for a variety of magnetic and physical property measurements.\nJob Description:\nThe Opportunity\nAs Aftermarket Sales Manager, you will be responsible for growing aftermarket revenue across Quantum Design's installed base throughout the region. This position focuses on expanding recurring revenue through service contracts, preventative maintenance programs, repairs, upgrades, and other support offerings. Working closely with Sales and Service leadership, the role develops strategies to increase customer engagement, improve service penetration, and strengthen long-term customer relationships while delivering sustainable revenue growth.\nThis is an individual contributor role with no direct reports. While the position works closely with Regional Service Managers and other cross-functional partners, it is responsible for the commercial strategy, customer engagement, and revenue growth of the service business rather than the direct management of service personnel or day-to-day service operations.\nResponsibilities\nOwn service revenue growth across the Americas, with responsibility for achieving annual bookings and revenue objectives\nExpand recurring revenue by growing service agreements, renewals, preventative maintenance programs, and multi-year support contracts\nBuild relationships with key commercial customers, research institutions, and user facilities where system uptime is critical to operations\nDevelop and close opportunities across the full-service portfolio, including preventative maintenance, repairs, upgrades, critical spare parts, training, and other support solutions\nMaintain an accurate pipeline, forecast, and renewal schedule in Salesforce while providing regular updates on revenue performance and growth opportunities\nPartner closely with Regional Service Managers to align customer needs with service capabilities and ensure successful delivery of contracted work\nGather customer feedback and market insights to help develop new service offerings that support long term growth and customer retention\nCollaborate with Sales, Service, Product Management, and Operations teams to drive aftermarket business and improve customer satisfaction\nTrack performance against key metrics, including service revenue growth, contract renewal rates, service agreement penetration, pipeline health, and customer retention\nMinimum Qualifications\nBachelor's degree in Business, Engineering, Physics, or related discipline\nSix years of sales experience, preferably selling technical products, scientific instrumentation, capital equipment, or related markets\nDemonstrated success achieving revenue quotas and growing aftermarket or service-related business\nExperience selling service agreements, preventative maintenance programs, repairs, upgrades, or technical support contracts\nProficiency with CRM systems such as Salesforce\nAbility to travel within the QD territory\nPreferred Qualifications\nExperience supporting cryogenic, superconducting, semiconductor, quantum computing, or advanced scientific instrumentation markets\nBackground working with research institutions, national laboratories, universities, or highly technical commercial customers\nAdditional Information\nThis position’s work mode is 100% onsite. The employee will report to our facility in San Diego, CA five days a week\nSalary Range: $140,000 - $160,000, yearly, plus comprehensive benefits. Actual compensation will be determined based on qualifications, experience, and skills. In addition to base salary, this position offers the opportunity to earn sales commissions as part of the overall compensation package.\nBenefits include medical, dental, vision, 401(k) with company match, paid time off, paid holidays, employee assistance program, and other company-sponsored benefits\nAbility to travel up to 50% throughout the Americas to support customer engagement, business development, and service growth initiatives\nQuantum Design is an affirmative action and equal opportunity employer. All employment decisions, policies and practices are in accordance with applicable federal, state and local anti-discrimination laws. Quantum Design will not tolerate or engage in unlawful discrimination including any form of unlawful harassment, on account of a person's sex, age, race, color, religion, creed, sexual preference or orientation, marital status, national origin, ancestry, citizenship, military status, veteran status, handicap, disability, or membership in any protected group.","description_format":"text","description_chars":4960,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Materials Science & Nanotechnology","Test & Measurement Instruments"],"lifecycle":[{"event":"open","at":"2026-11-02T23:18:55Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":97,"reasons":["conf:13","win:early"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":160000,"is_top_pay":true},"html_url":"https://alion.io/job/quantum-design-aftermarket-sales-manager","json_url":"https://alion.io/job/quantum-design-aftermarket-sales-manager.json","meta":{"generated_at":"2026-11-05T09:57:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12741,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3032668},"rest":"https://alion.io/mcp/rest/get_company?id=3032668"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fquantum-design-aftermarket-sales-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fquantum-design-aftermarket-sales-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fquantum-design-aftermarket-sales-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/quantum-design-aftermarket-sales-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fquantum-design-aftermarket-sales-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3647497}},{"tool":"search_jobs","arguments":{"company":"qdusa.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3647497},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}