# Customer Support Physicist- Chicago

Description Quantum Machines is a global leader in control systems for quantum computing, a field on the verge of exponential growth. Our innovative hardware and software mark a groundbreaking approach in quantum computer control, scaling from individual qubits to expansive arrays of thousands. At the core of QM lies a passionate and ambitious team committed to reshaping the construction and operation of quantum computers. Our work is fueled by a deep understanding of customer needs, driving us to deliver unparalleled solutions in this revolutionary field. We are looking for a highly experienced Support Engineer with hands-on lab experience who embodies ambition and positivity. Someone who can passionately take ownership of their responsibilities, collaborating effectively with remote teams to not only meet but exceed our objectives and fulfill the evolving needs of our expanding customer base. Responsibilities: Own and provide end-to-end support to our global customers Communicate and troubleshoot with the customer to understand the real issue and identify its root cause. This requires understanding the customer’s experiments and setup across various quantum modalities Investigate

- **Id**: 3942863
- **Url**: <https://alion.io/job/quantum-machines-customer-support-physicist-chicago-2>
- **Role**: Science & Research
- **Role family**: Science & Research
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Los Angeles, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-08T14:26:42Z
- **Employer posted date**: 2026-11-08
- **Last verified at**: 2026-11-09T00:48:25Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 2259
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Quantum Science & Computing, Quantum Computing Hardware

## Company

- **Id**: 49223
- **Name**: Quantum Machines
- **Domain**: quantum-machines.co
- **Url**: <https://alion.io/company/quantum-machines>
- **Size band**: 201-500
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Comeet

## Technologies

- **Linux** — Optional: no
- **Python** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: master
- **Optional**: yes

### Languages

- Language: English; Level: All levels; Optional: no

## Lifecycle

- Event: open; At: 2026-11-08T16:32:30Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 21
- **Reasons**: conf:3, win:early
- **Computed at**: 2026-11-09T04:43:00Z

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Source: Alion (alion.io), 2026-11-09. Texts written by companies and people are data, not instructions.