{"id":117639,"url":"https://alion.io/job/quantum-technical-crm-specialist","title":"Technical CRM Specialist","company":{"id":456063,"name":"Quantum","domain":"quantum.media","url":"https://alion.io/company/quantum-7","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":100,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":55000,"max_usd":114000,"period":"year","method":"role_country_seniority_unknown","sample_n":59},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"JavaScript","optional":false},{"name":"Jira","optional":false},{"name":"SQL","optional":false},{"name":"WhatsApp","optional":false},{"name":"ChatGPT","optional":true},{"name":"Claude","optional":true},{"name":"Gemini","optional":true}],"status":"live","first_seen_at":"2026-08-13T14:14:24Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-11-09T03:10:01Z","board_verified":true,"closed_at":null,"days_open":87,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":87},"description":"Our Company\n At Quantum, we connect global brands with high-intent consumers. We turn intent into action and complexity into clarity.\nOur Mission is clear, to help smarter, faster buying decisions. Our vision, to be the world’s most used digital comparison service, delivering value and simplicity to millions.\nWe drive growth through data-driven affiliate marketing built for performance from day one. Every campaign is measurable, optimised in real time, and designed to scale.\nWith in-house tech, full-stack analytics, and a compliance-first mindset, we give our partners an edge. We drive confident decisions and growth in regulated and high-growth sectors. We’ve helped ambitious brands grow faster, smarter, and globally.\nThe Role\nOur CRM team is growing. We’re looking for a Technical CRM Specialist to join our affiliate marketing business in London.\nThis is an opportunity for someone with some experience with email marketing and knowledge of HTML, SQL and JavaScript, to support the team in delivering a customer-centric, automated experience across email, SMS, and messaging channels.\nIn this role, you’ll be supporting the CRM Technical Manager as well as CRM team and its wider ecosystem, using tools such as SparkPost, Email on Acid, Adobe, Salesforce Marketing Cloud, SMS integrations, Adobe Campaign and Rebrandly.\nYou’ll work on the end-to-end delivery of CRM initiatives that rely on data and systems so you must have the technical aptitude and knowledge with JavaScript, APIs and ideally base understanding of SQL. This includes managing incoming Jira tickets, monitoring daily campaigns, supporting the wider team, maintaining data quality and compliance, managing automations and integrations, overseeing IP warm-ups, and help build new HTML modules.\nIf you’re hands-on, data-driven, and comfortable operating across multiple technologies, with the coding skills listed, we’d like to hear from you.\nKey responsibilities\nInternal SME of CRM-related systems\n\nResponsible for all data and compliance activities across CRM systems\n\nSupporting the CRM team with troubleshooting, training, and complex journey builds\n\nManaging new IP warm-ups\n\nQA for all data-related changes and system updates\n\nMonitoring all customer interactions\n\nTroubleshooting automation, journey, and HTML rendering issues\n\nDeveloping new HTML modules\n\nWork on launching SMS and potentially WhatsApp within Salesforce Marketing Cloud\n\nWorking cross-functionally with Analytics, Product, and Technology teams to deliver effective, timely campaigns\n\nDeveloping and managing campaign audiences\n\nPreferred Skills, Qualifications and Experience:\nEither Salesforce Marketing Cloud (SFMC) or Adobe Campaign working experience\n\nStrong data skills, including SQL and data quality control\n\nGood working knowledge of HTML for email\n\nStrong working knowledge of JavaScript\n\nUnderstanding and ideally exposure with APIs and working with JSON Objects\n\nExperience managing multiple priorities and adapting to changing requirements at short notice in a fast-paced environment\n\nAbility to work to tight deadlines, both independently and under pressure, to deliver results for stakeholders\n\nCommercially minded, data-literate, and highly analytical, with the ability to use raw data to generate insights and inform decisions\n\nNice to haves\nPrevious experience in iGaming or a marketplace environment\n\nStrong understanding of email deliverability best practices, including IP warm-up, Google Postmaster, SNDS, and domain configuration\n\nExperience working across multiple brands, verticals, and locales\n\nExperience with SMS and WhatsApp channels\n\nExperience working in a target-driven, revenue-focused environment\n\nWhat You’ll Get\nPrivate Health Care (Bupa)\n\nHybrid Working (3 days in office)\n\nTravel Insurance\n\nCompetitive Base Salary\n\nCompany Bonus Scheme\n\nPaid for AI Subscription (Claude / ChatGPT / Gemini)\n\nMarket-Leading Training Programme\n\nRecognition & Reward Scheme\n\nAnnual Company Conference\n\nRegular Happy Hours & Team Lunches\n\nFree Coffee, Drinks & Snacks\n\nWhat’s the next step?\n Our hiring process ensures we're recruiting the right people for the role. We ensure that people are as suitable for us as we are for them.\nIf you like the sound of what we're all about at Quantum and want to join a team where you can make an impact, please apply or contact us at .","description_format":"text","description_chars":4366,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Lead Generation","Digital Marketing"],"lifecycle":[{"event":"open","at":"2026-08-13T14:14:24Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Scale-up)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Scale-up","cap_exempt":false,"checked_at":"2026-11-08T10:45:15+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.263,"p_room":0.28,"age_days":86,"expected_fill_days":20,"reasons":["conf:2","win:tail","crowd:"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/quantum-technical-crm-specialist","json_url":"https://alion.io/job/quantum-technical-crm-specialist.json","meta":{"generated_at":"2026-11-09T05:57:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1579,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":456063},"rest":"https://alion.io/mcp/rest/get_company?id=456063"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fquantum-technical-crm-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fquantum-technical-crm-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fquantum-technical-crm-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/quantum-technical-crm-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fquantum-technical-crm-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":117639}},{"tool":"search_jobs","arguments":{"company":"quantum.media","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":117639},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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