{"id":744961,"url":"https://alion.io/job/quantumloopai-quality-assurance-engineer-india-remote","title":"Quality Assurance Engineer - India Remote","company":{"id":686295,"name":"QuantumLoopAI","domain":"quantumloopai.com","url":"https://alion.io/company/quantumloopai","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"D","score":46,"open_postings":21,"ghost_share":0.905,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-01T05:45:00Z"}},"role":"QA","role_family":"QA","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":{"label":"GMT","utc_offset_min":0,"utc_offset_max":0},"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CI/CD","optional":false},{"name":"Git","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"Text-to-Speech","optional":false}],"status":"live","first_seen_at":"2026-06-23T00:00:00Z","employer_posted_date":"2026-06-23","last_verified_at":"2026-09-30T14:40:01Z","board_verified":true,"closed_at":null,"days_open":100,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":100},"description":"ABOUT QUANTUMLOOPAI\nQuantumLoopAI is one of the UK's fastest-growing healthtech companies. Our AI-powered platform, EMMA, is used by hundreds of organisations across the UK to manage communications, automate workflows and deliver better outcomes through intelligent automation. Backed by leading investors and scaling rapidly ahead of our Series A, we are building the infrastructure that will define the next generation of AI-driven service delivery.\nABOUT THE ROLE\nOur platform handles real, live conversations - and because those conversations matter, quality is critical. Small errors have real consequences. We are looking for a QA Automation Engineer to own and grow the automated testing that keeps our voice AI platform reliable.\nYou will build and maintain automated test coverage across backend and frontend, create automation that places and validates real test calls end to end, and measure the accuracy of the speech-to-text (STT) and text-to-speech (TTS) layers that make the platform work. This is a hands-on, high-ownership role where your testing directly protects real users.\nWHAT YOU WILL DO\nBackend and Frontend Test Automation\nBuild and maintain automated test coverage across backend services and the frontend, ensuring new features ship without breaking existing behaviour.\nIntegrate tests into CI pipelines so quality checks run automatically on every change.\nWork with engineers to turn real-world failures into permanent regression tests.\nVoice Pipeline and Call Automation\nBuild and run outbound-call automation that places test calls through the live voice pipeline, simulates realistic caller scenarios, and validates the platform's behaviour from start to finish.\nTest the speech-to-text (STT) layer - measuring transcription accuracy and how reliably the platform understands callers.\nTest the text-to-speech (TTS) layer - validating pronunciation, naturalness, and that the voice output behaves correctly.\nRun regression testing across multiple conversation flows and catch behavioural drift after changes.\nQuality Evaluation and Defect Management\nEvaluate calls against conversational quality dimensions - accuracy, tone, flow adherence, understanding, hand-off between stages, summaries, outcome handling, call control, and avoiding unnecessary repetition.\nReproduce, document, and track defects through to resolution, writing clear reproduction steps from real call examples.\nWork with engineers, prompt authors, and the operations team to identify quality issues and build permanent test coverage around them.\nRequirements\nESSENTIAL\n4+ years of hands-on experience in QA automation or software testing with a strong automation focus.\nStrong hands-on Python - you write, debug and maintain test scripts daily, not occasionally.\nExperience writing and maintaining automated test suites across both API and UI layers.\nComfortable testing REST APIs and working with structured data (JSON).\nExperience with automated web and UI testing frameworks.\nFamiliarity with version-control workflows (Git) and continuous-integration pipelines - you have integrated automated tests into CI/CD.\nSolid grasp of QA methodology - test design, regression strategy, and the defect lifecycle.\nExcellent attention to detail and clear written communication.\nComfortable working remotely and aligning to UK business hours (9:00 AM to 6:00 PM GMT/BST).\nDESIRABLE\nExposure to voice or conversational AI testing - metrics such as transcription accuracy (WER), naturalness scoring, or response latency.\nExperience with automated or AI-assisted response evaluation.\nTelephony or real-time audio and voice testing experience.\nExperience working with data to gather and verify test evidence programmatically.\nExperience in regulated software environments where quality assurance and compliance processes are important.\nExperience working with distributed or remote teams across multiple time zones.\nLOGISTICS\nEducation: We value skills and experience over formal qualifications.\nWorking arrangements: Fully remote from India, aligned to UK business hours (9:00 AM to 6:00 PM GMT/BST).\nStart date: Flexible.\nBenefits\nWHAT WE OFFER\nCompetitive package depending on experience\nPotential share options\nProfessional development including conference attendance and CPD support\nThe opportunity to own test automation for a live voice AI platform at one of the UK's fastest-growing healthtech companies\nRemote working with a collaborative, high-ownership engineering culture\nDirect collaboration with engineering, AI/ML and product teams\nHOW WE ARE DIFFERENT\nAt QuantumLoopAI, you will join a team that is building AI-powered products used by hundreds of organisations across the UK. We move fast, take ownership, and celebrate wins together. Our culture values:\nImpact over optics. We measure success by real outcomes, not busy work\nTransparency. Open communication, honest feedback, shared context\nOwnership. You will have real autonomy to shape your work and our platform\nLearning. We are building something new, and we learn from every experiment\nThis is a QA role where your work has direct, visible impact. Every test you build protects real users in real conversations. You will not be writing test scripts in isolation - you will be listening to real calls, diagnosing real failures, and building the automation that prevents them from happening again.\nDIVERSITY AND INCLUSION\nWe believe diverse teams build better products. We welcome applications from candidates of all backgrounds, and we are committed to creating an inclusive environment where everyone can do their best work. If you are excited about this role but do not meet every requirement, we would still love to hear from you.\nRECRUITMENT SAFETY NOTICE\nQuantumLoopAI will never ask candidates for payment or sensitive financial information during the recruitment process. All official communications come from @quantumloopai.com email addresses.\nCOME WORK WITH US\nReady to own quality for a live voice AI platform? We would love to hear from you. Questions about this role? 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