{"id":3898958,"url":"https://alion.io/job/quavo-software-quality-engineer-2","title":"Software Quality Engineer","company":{"id":686718,"name":"Quavo","domain":"quavo.com","url":"https://alion.io/company/quavo","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"QA","role_family":"QA","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"BrowserStack","optional":false},{"name":"Claude Code","optional":false},{"name":"Confluence","optional":false},{"name":"Git","optional":false},{"name":"Jira","optional":false},{"name":"PCI DSS","optional":false},{"name":"Shift-Left Security","optional":false},{"name":"Snowflake","optional":false},{"name":"SOC 2","optional":false},{"name":"SQL","optional":false},{"name":"Amazon CloudWatch","optional":true},{"name":"AWS","optional":true},{"name":"AWS Lambda","optional":true},{"name":"Bitbucket","optional":true},{"name":"Playwright","optional":true},{"name":"Postman","optional":true},{"name":"SharePoint","optional":true},{"name":"TypeScript","optional":true}],"status":"live","first_seen_at":"2026-11-06T22:34:20Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-07T08:28:15Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Who we are:\nQuavo is the industry leader in fraud and disputes management technology, offering the world’s only E2E cloud-based Disputes as a Service solution for issuing financial services organizations. Quavo is an organization of tenacious experts who are innovative and challenge complacency to continuously deliver cutting edge technology and AI. Our experts are passionate about delivering value in our solutions and empowering our client community to enhance and evolve industry standards in fraud and disputes management.\nWho you are:\nQuavo is looking for authentic and courageous professionals to join our team. If you are a driven, accountable, and innovative problem solver searching for a collaborative environment of like-minded teammates dedicated to improving the client experience…. Then you are going to love working at Quavo!\nAbout the role:\nAs a Software QA Engineer at Quavo, you’ll ensure the quality, reliability, and performance of our products across the full development lifecycle. You’ll go beyond Acceptance Criteria, thinking like an end user to uncover issues in functionality, security, and UX, and catching problems early by reviewing requirements in refinement.\nYou’ll work AI-first with Quavo’s Claude Code QA skills for test planning, execution, and bug filing, while remaining accountable for every output you approve. You’ll test Pega/QFD workflows, validate data with read-only Snowflake SQL, and publish traceable evidence to Jira and BrowserStack. You’ll also verify regulatory coverage (Reg E, Reg Z, NACHA, PCI, UDAAP) and maintain audit-ready evidence for SOC2 and PCI-DSS.\nPartnering with Product, Engineering, Infrastructure, Onboarding, Services, and Client Experience, you’ll be an active voice in Agile ceremonies, investigate customer issues, and contribute to Confluence. Over time, you’ll become a subject-matter expert on Quavo’s products, supporting release readiness and guiding clients with confidence.\nThis role isnotsponsorship eligible. Applicants must be legally authorized to work in the United States without employer visa sponsorship, now or in the future.\nResponsibilities include:\nAI-Assisted Testing\nOperate the QA skills framework. Use Quavo's Claude Code QA skills for board sync, test planning, execution, sign-off, kickbacks, and bug filing.\nOwn every AI-generated output. Review, correct, and approve all drafts before they post to Jira or BrowserStack. You are accountable for the result, not the tool.\nContribute product context, compliance dimensions, and reusable test procedures into skills to improve future performance.\nTest Planning and Execution\nDevelop and execute test plans to Quavo's ten-point standard covering acceptance criteria mapping, traceability, compliance applicability, and known-gap disclosure that go beyond defined Acceptance Criteria.\nTest Pega/QFD case lifecycles, flows, decision rules, and data transforms; inspect and compare branches and trace each branch to its Jira ticket.\nValidate data with read-only SQL against QFD in Snowflake, following PII masking and tenant isolation rules.\nEnsure product quality in all areas: functionality, reliability, performance, security, and UX. Think like an end user.\nPublish test cases, runs, and evidence to BrowserStack Test Management to maintain full traceability.\nCompliance and Release Readiness\nTag and verify regulatory coverage across Reg E, Reg Z, NACHA, PCI, and UDAAP.\nMaintain test evidence that supports SOC2 and PCI-DSS audits; use synthetic or masked data and never commit secrets or PII.\nCollaboration and Shift-Left\nParticipate in sprint ceremonies: standups, refinement, pointing, and retrospectives.\nFind defects early by reviewing requirements in refinement and applying Quavo's Definition of Ready.\nPartner with Engineering, Product, Onboarding, Services, Infrastructure, and Client Experience to drive quality.\nInvestigate customer complaints and product issues.\nContribute regularly to Confluence and become a Subject Matter Expert on Quavo's products.\nRequired Qualifications:\nBachelor's degree in computer science or a related field, or equivalent industry experience with a proven track record.\nISTQB or other quality/testing certification.\n2+ years testing a low-code BPM platform.\nHands-on experience using generative AI tools in daily work, with the judgment to spot and challenge incorrect or unsupported results.\nBasic SQL, Git, and command-line proficiency.\nUnderstanding of the disputes and fraud domain (Reg E and Reg Z disputes, chargebacks, card network rules), or a demonstrated ability to learn it quickly.\nMeticulous attention to detail and strong organizational skills.\nExcellent written and verbal communication. Not afraid to ask questions; communicates with tact.\nWorks well on a team in a fast-paced, deadline-driven environment and asks for help early.\nPreferred Qualifications:\nWorking knowledge of Pega (case types, flows, Tracer, Clipboard)\nPega CSA or CSSA certification.\nTest automation experience, especially Playwright with TypeScript.\nAPI testing experience (e.g., Postman).\nFamiliarity with AWS services such as CloudWatch, Lambda, and SQS.\nExperience in FinTech or another regulated industry.\nExperience with Jira, Confluence, Bitbucket, BrowserStack, and SharePoint.","description_format":"text","description_chars":5263,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Fraud Detection","RegTech, AML & Compliance"],"lifecycle":[{"event":"open","at":"2026-11-07T00:02:42Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 3","filings_12m":3,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":157500,"route":null,"cap_exempt":false,"checked_at":"2026-11-07T07:57:00+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":50,"reasons":["conf:1","win:early"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/quavo-software-quality-engineer-2","json_url":"https://alion.io/job/quavo-software-quality-engineer-2.json","meta":{"generated_at":"2026-11-07T12:08:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13212,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":686718},"rest":"https://alion.io/mcp/rest/get_company?id=686718"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fquavo-software-quality-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fquavo-software-quality-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fquavo-software-quality-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/quavo-software-quality-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fquavo-software-quality-engineer-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3898958}},{"tool":"search_jobs","arguments":{"company":"quavo.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3898958},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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