{"id":2599751,"url":"https://alion.io/job/qube-research-technologies-technical-author-process-analyst-network-infrastructure","title":"Technical Author & Process Analyst (Network Infrastructure)","company":{"id":706156,"name":"Qube Research & Technologies","domain":"qube-rt.com","url":"https://alion.io/company/qube-research-and-technologies","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":51000,"max_usd":106000,"period":"year","method":"role_country_seniority_unknown","sample_n":208},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Confluence","optional":false},{"name":"BGP","optional":true},{"name":"n8n","optional":true},{"name":"Tines","optional":true},{"name":"Zapier","optional":true}],"status":"live","first_seen_at":"2026-01-20T11:08:31Z","employer_posted_date":"2026-05-08","last_verified_at":"2026-10-15T15:15:52Z","board_verified":true,"closed_at":null,"days_open":268,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":268},"description":"Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology- and data-driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high-quality returns for our investors.\nThe Network Infrastructure team designs, builds, and supports the networking environment that underpins QRT’s global technology platforms. The team ensures secure, scalable, and resilient connectivity across all regions and collaborates closely with Infrastructure, Security, and Engineering groups. \nYour Future Role within QRT \nYou will take ownership of the Network Infrastructure team’s documentation and process library within Confluence. The role combines technical writing, content governance, and process analysis to ensure clarity, consistency, and continuous improvement in how information and workflows are structured. \nReview and assess existing Confluence documentation to identify outdated, duplicated, or unclear content \nRedesign and maintain a logical structure for the Confluence space \nDevelop and apply documentation templates, naming conventions, and style standards \nRewrite and consolidate content to ensure technical accuracy and consistency \nDefine documentation ownership and review cycles \nCreate supporting visual materials such as diagrams and flowcharts \nWork with Engineers and Project Managers to capture and document operational and delivery processes \nIdentify inefficiencies and improvement opportunities within current workflows \nContribute to the design and rollout of future-state processes \nMaintain process documentation to reflect changes in ways of working \nYour Present Skillset \nProven experience as a Technical Author, Technical Writer, or in a documentation-focused role \nExperience documenting and improving technical or operational delivery processes \nStrong proficiency with Confluence, including content governance and structure management \nAbility to understand and communicate networking concepts clearly \nExperience collaborating with technical stakeholders to capture and translate information accurately \nExcellent written communication and attention to detail \nExperience leading or coordinating cross-team documentation or process initiatives \nDesirable/nice to have: Familiarity with Lean, Six Sigma, or continuous improvement methods\nWorking knowledge of networking concepts (BGP, routing, firewalls, site connectivity)\nExposure to workflow automation tools (e.g. Tines, n8n, Zapier) \n\nQRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. 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