{"id":3675591,"url":"https://alion.io/job/questel-qls-project-coordinator","title":"QLS Project Coordinator","company":{"id":685215,"name":"Questel","domain":"questel.com","url":"https://alion.io/company/questel","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"A","score":92,"open_postings":33,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":52,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tunis, Tunisia"],"countries":["TN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-03T10:55:50Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-07T09:18:12Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":3},"description":"Position Overview:\nReporting to the Operations Manager, and as an integral part of Questel’s Language Solutions Team, the project coordinator is responsible for providing support by directly assisting an external customer. Duties focus on administrative support in the e-commerce domain for the external customer.\nPrincipal Duties & Responsibilities:\nManage and coordinate order processing activities, which encompass order approvals, tracking, inventory levels, and escalations.\nEnsure the timely delivery of products, materials, and services across multiple business functions, including Sales, Marketing, and Customer Support teams.\nAct as main point of contact between internal stakeholders and external vendors, ensuring effective communication for order inquiries\nMaintain data in operational systems and catalogs, ensuring records are accurate, up to date, and aligned with business requirements.\nSupport the execution and maintenance of webstore promotions tied to specific business initiatives\nGather feedback to address operational challenges, improve processes, and enhance service delivery.\nManage vendor relationships and monitor production, fulfilment, and distribution activities to ensure quality, accuracy, and timely completion.\nProvide ongoing operational support across teams by responding to stakeholder inquiries, communicating status updates, and resolving customer and business escalations.\nMonitor inventory and material availability and coordinating with vendors on printing initiatives\nCoordinate with warehouse and support teams to address order delivery inquiries and escalations\nExecute monthly reports for order provision based on information requested from stakeholders\nSupport and contribute to special projects, process improvement initiatives, and strategic business priorities, while performing additional responsibilities and operational duties as assigned by management.\nQualifications & Skills:\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.\nEducation and Experience:Bachelor’s degree or equivalent work experience. In addition, any combination of education, experience and training which provides the following knowledge, skills, and abilities:\nProficient in all Microsoft Office applications\nAble to handle multiple demands, delays or interruptions, while still maintaining accuracy and timeliness\nDemonstrate initiative, persistence, ability to problem-solve, and enthusiasm for learning\nExcellent written and oral communication skills, using professional tone and language; tactful and diplomatic with a clear, straightforward, courteous, and cooperative manner when dealing with others\nDetail-oriented, thorough, accurate, and able to work quickly and steadily in a focused manner\nAble to deal with frequent changes, delays, interruptions, and unexpected events\nStrong ability to multitask, prioritize, and work independently with minimal supervision\nStrong analytical, troubleshooting, and decision-making abilities, and creative thinking to readily offer client solutions\nPrevious internship or experience in a fast-paced office setting, preferably in e-commerce domain\nWilling to participate in a culture of responsiveness to strengthen relationships and ensure the needs and time of others are met and respected\nFluent in English\nFluency in another language, other than English, is preferred but not required\nSupervision Received:\nSupervision is provided by the Operations Manager\nPhysical/Sensory/Mental Demands:\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.\n\nConsistently operating a computer and other office productivity machinery\nRemembering names and details\nMaintains confidentiality of all information that is or will be confidential and proprietary to Questel or Questel’s clients\nDisclaimer\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.\nEMPLOYEE REVIEW\nI have read the above and understand that it is intended to describe the general content or and requirements for performing the job. It is not an exhaustive statement of duties, responsibilities, or requirements. I understand that this description does not preclude my supervisor’s authority to add or change duties or responsibilities and understand that the performance of other duties will be required from time to time in order to meet the company’s needs. I have been given a copy of this description.","description_format":"text","description_chars":5032,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Translation Services","Legal Services"],"lifecycle":[{"event":"open","at":"2026-11-03T10:55:50Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":52,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/questel-qls-project-coordinator","json_url":"https://alion.io/job/questel-qls-project-coordinator.json","meta":{"generated_at":"2026-11-07T11:55:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12684,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":685215},"rest":"https://alion.io/mcp/rest/get_company?id=685215"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fquestel-qls-project-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fquestel-qls-project-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fquestel-qls-project-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/questel-qls-project-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fquestel-qls-project-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3675591}},{"tool":"search_jobs","arguments":{"company":"questel.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3675591},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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