{"id":3549257,"url":"https://alion.io/job/questrade-compliance-officer","title":"Compliance Officer","company":{"id":58127,"name":"Questrade","domain":"questrade.com","url":"https://alion.io/company/questrade","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"A","score":95,"open_postings":9,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":64,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Legal","role_family":"Legal","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada","Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":70000,"max":85000,"currency":"CAD","period":"year","gross":null,"usd_annual":61001},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-30T04:00:00Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-06T13:21:26Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"What's in it for you as an employee of QFG?\nHealth & wellbeing resources and programs\nPaid vacation, personal, and sick days for work-life balance\nCompetitive compensation and benefits packages\nWork-life balance in a hybrid environment with at least 3 days in office\nCareer growth and development opportunities\nOpportunities to contribute to community causes\nWork with diverse team members in an inclusive and collaborative environment\n\nThis job posting is for an existing vacancy.\n\nWe're looking for our next Compliance Officer, Business Compliance. Could It Be You?\n\nGrowth Portfolio is seeking a motivated Compliance Officer to support the day-to-day administration of compliance programs for Zolo Ventures Ltd. and its provincial real estate brokerages: Zolo Realty (Ontario) Inc., Zolo Realty (Alberta) Inc., and Zolo Realty (BC) Inc.\n\nIn this role you will manage Canada's Anti-Spam Legislation (CASL) and Unsolicited Telecommunications Rules (UTRs) compliance programs, Anti-Money Laundering (AML/FINTRAC) automation initiatives, website digital compliance auditing, and the lifecycle administration and annual renewal tracking of provincial entity licences and regulated role registries. You will drive CASL and UTR monitoring, testing, complaint handling, and training across a distributed network of independent real estate agents and brokerages.\n\nYou will work closely with Business and Product leadership, with guidance from the Brokers of Record, to ensure that digital marketplace campaigns, lead-routing disclosures, and listing data displays comply with all statutory standards before they reach consumers.\n\nNeed more details? Keep reading…\n\nIn this role, responsibilities include but are not limited to:\nManaging and executing company-wide compliance programs covering CASL, CRTC UTRs, AML/FINTRAC requirements, and website digital compliance across all web and mobile platforms\nLeading initiatives to automate AML/FINTRAC identity verification, KYC checks, and transaction monitoring, working cross-functionally with Operations, Product, Technology, and Engineering teams\nConducting systematic audits of customer-facing website user journeys, lead-capture forms, disclaimers, terms of service, and automated marketing flows\nEstablishing and managing Existing Business Relationship (EBR) verification and National Do Not Call List (DNCL) access controls within CRM and marketing systems\nMaintaining, reviewing, and updating compliance policies, standard operating procedures (SOPs), and tiered disciplinary frameworks, and escalating material non-compliance or red-flag risks to executive leadership\nAssisting with the triage, investigation, and resolution of consumer and regulatory complaints (CRTC, RECO, RECA, BCFSA, FSRA, Privacy), maintaining audit-ready records\nDesigning and delivering compliance training and awareness modules for independent contractor agents, brokerages, and mortgage representatives across Ontario, Alberta, British Columbia, and other provinces, and tracking adherence\nManaging reporting inputs for senior management, affiliate Compliance Committees, and regulatory authorities\nMonitoring legal and regulatory changes to assess operational impacts and recommend necessary adjustments\nReviewing consumer data storage protocols and third-party API data sharing, such as lead routing to partner brokerages, to guarantee legal consent compliance\nAuditing and maintaining Zolo's public-facing Privacy Policy and Terms of Use\nManaging and maintaining the master register of all regulated entities, provincial brokerage licences, and statutory roles, including Brokers of Record, Managing Brokers, Alternate/Secondary Brokers of Record, Branch Managers, and Principal Mortgage Brokers across Ontario, Alberta, British Columbia, and other operating jurisdictions\nMonitoring and coordinating annual licensing renewal cycles, corporate regulatory filings, RECO/BCFSA/RECA/FSRA portal roster updates (such as RECO MyWeb, BCFSA IRIS, and myRECA), fee processing, and mandatory continuing education (CE) compliance for all designated brokerage leaders and corporate entities\nBuilding working knowledge of CASL, the UTRs, and CRTC guidance, and developing an understanding of the regulatory landscape governing residential real estate brokerages and, ideally, mortgage brokerages in Canada (RECO, RECA, BCFSA, FSRA)\nInvestigating cases and performing initial case analysis to support senior compliance staff\nFinding and implementing efficiencies using AI and other technology\nAdhering to Questrade's and Zolo's compliance policies and procedures\n\nSo are YOU our next Compliance Officer, Business Compliance? You are if you…\nHave a four-year post-secondary degree and 3–4 years of relevant compliance, financial services, or regulated-industry experience\nAre proficient in Microsoft Excel and other data management tools\nHave exceptional verbal and written communication skills, and can communicate clearly and professionally to a range of audiences, including independent contractor agents and senior stakeholders\nHave strong organizational and time-management skills, and can manage multiple competing priorities in a fast-paced environment with regulatory deadlines\nDemonstrate analytical, problem-solving, and investigative skills, with the attention to detail needed for accurate monitoring, testing, and recordkeeping, and can manage sensitive matters with discretion\nExercise sound judgment in day-to-day compliance matters, and know when to escalate issues to senior compliance staff\nCollaborate effectively with diverse teams and individuals across business units\nHave a working understanding of CRM, marketing technology, telephony, and related systems used to support consumer communications\nHave a demonstrated interest in building a career in compliance, and are eager to develop deeper regulatory expertise over time\nBring the highest level of ethics, accountability, and professionalism to your work\n\nAdditional kudos if you…\nHave familiarity with CASL and/or UTR requirements\nHave exposure to residential real estate or mortgage brokerage regulation\nHave completed, or are enrolled in, the Canadian Securities Course (CSC)\nHave completed the Conduct and Practices Handbook Course (CPH)\n\nAdditional Information…\nThis position sits within QuestEnterprise Inc., in Compliance – Regulated Entities, and supports the Growth Portfolio: Cross Product function. The compliance programs you will administer are those of Zolo Ventures Ltd. and its provincial real estate brokerages.\nThis position reports to the Director of Product and Business, with a dotted line to the Chief Privacy and Governance Officer and to Enterprise AML, to draw on specialized expertise, align on regulatory interpretation, and share knowledge and best practices.\nThis position has no direct reports. You will partner closely with Operations Managers, Product Managers, and Legal Counsel.\nThis is a Full Time Regular position based in Toronto.\n\nCompensation Information:\nBase salary range: $70,000 - $85,000\nThe final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.\n\nSounds like you? Click below to apply!\n\n#LI-MP1 #LI-Hybrid","description_format":"text","description_chars":7338,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate Brokerage","Digital Banks & Neobanks","Mortgage Lending & Brokers","Investing Apps & Robo-Advisors"],"lifecycle":[{"event":"open","at":"2026-10-30T21:59:18Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":7,"expected_fill_days":64,"reasons":["conf:1","velocity","win:early"],"computed_at":"2026-11-06T05:58:05Z"},"pay":{"stated_usd_annual":61001,"is_top_pay":false},"html_url":"https://alion.io/job/questrade-compliance-officer","json_url":"https://alion.io/job/questrade-compliance-officer.json","meta":{"generated_at":"2026-11-06T13:42:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25184,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58127},"rest":"https://alion.io/mcp/rest/get_company?id=58127"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fquestrade-compliance-officer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fquestrade-compliance-officer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fquestrade-compliance-officer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/questrade-compliance-officer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fquestrade-compliance-officer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3549257}},{"tool":"search_jobs","arguments":{"company":"questrade.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3549257},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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