{"id":1682550,"url":"https://alion.io/job/questrade-senior-principal-site-reliability-engineer","title":"Senior Principal Site Reliability Engineer","company":{"id":58127,"name":"Questrade","domain":"questrade.com","url":"https://alion.io/company/questrade","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"A","score":95,"open_postings":13,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":67,"computed_at":"2026-10-15T05:46:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["North York, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":150000,"max":190000,"currency":"CAD","period":"year","gross":null,"usd_annual":133237},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"Ansible","optional":false},{"name":"AppDynamics","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"CloudFormation","optional":false},{"name":"Datadog","optional":false},{"name":"Dynatrace","optional":false},{"name":"GCP","optional":false},{"name":"Grafana","optional":false},{"name":"Incident Management","optional":false},{"name":"Java","optional":false},{"name":"Node JS","optional":false},{"name":"Opsgenie","optional":false},{"name":"PagerDuty","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"Splunk","optional":false},{"name":"SRE","optional":false},{"name":"Terraform","optional":false},{"name":"TypeScript","optional":false},{"name":"C#","optional":true},{"name":"JavaScript","optional":true}],"status":"live","first_seen_at":"2026-08-05T04:00:00Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-15T18:34:53Z","board_verified":true,"closed_at":null,"days_open":71,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":71},"description":"What’s in it for you as an employee of QFG?\nHealth & wellbeing resources and programs \nPaid vacation, personal, and sick days for work-life balance\nCompetitive compensation and benefits packages\nWork-life balance in a hybrid environment with at least 3 days in office\nCareer growth and development opportunities\nOpportunities to contribute to community causes\nWork with diverse team members in an inclusive and collaborative environment\n\nThis job posting is for an existing vacancy\n\nWe’re looking for our next Senior Principal Site Reliability Engineer. Could It Be You? \n\nThe Senior Principal Site Reliability Engineer is directly responsible for the stability, resiliency, and scalability of business-critical brokerage back-end applications running across a hybrid on-premises and cloud architecture.\nThis individual drives reliability engineering practices — SLOs/SLIs, observability, incident response, and capacity planning — while also making hands-on, code contributions directly into multiple applications across different technology stacks using an inner-source model. The role blends deep technical execution with cross-team influence: this person is expected to identify systemic reliability risks, fix them where they appear, and raise the operational bar for every team they touch.\nThis position is a strong fit for a hands-on senior principal engineer who is energized by fixing production reliability at the source, is comfortable navigating multiple codebases and cloud/on-prem environments, and wants to have an outsized impact on the resiliency of a regulated, high-availability brokerage platform.\n\nNeed more details? Keep reading…\n\nApplication Stability, Reliability & Growth\nOwn the end-to-end reliability posture of critical brokerage back-end applications, driving measurable improvements in availability, latency, and error budgets across on-premises and cloud environments.\nDefine and track Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets in partnership with application teams; use them to prioritize reliability work over feature work when warranted.\nLead root cause analysis and blameless post-incident reviews for high-severity production incidents; drive remediation items to closure and identify systemic patterns across applications.\nEstablish and mature observability practices (metrics, logging, tracing, alerting) so that failures are detected proactively and diagnosed quickly across a heterogeneous, multi-stack estate.\nBuild capacity planning, load testing, and chaos/failure-injection practices to validate resilience before incidents occur.\nChampion a culture of operational excellence, toil reduction, and AI and automation-first thinking across engineering teams.\n\nCross-Stack Engineering & Inner Sourcing\nMake hands-on, code contributions directly into multiple applications spanning different languages, frameworks, and stacks, using an inner-source model to fix reliability defects, add instrumentation, and improve resiliency patterns.\nPartner with individual application teams to raise pull requests, follow their contribution standards, and pair with owning engineers so fixes land safely and are properly reviewed and owned long-term.\nIdentify recurring reliability anti-patterns across codebases (e.g., missing timeouts/retries, unbounded queues, improper connection pooling) and drive standardized, reusable fixes or shared libraries.\nContribute to and help govern internal reliability tooling, shared SDKs, and common patterns (circuit breakers, backoff/retry, health checks) that can be inner-sourced across teams.\n\nCloud Scalability & Hybrid Architecture\nDesign and advise on cloud scalability strategies (auto-scaling, load balancing, multi-region/multi-AZ failover, caching, queuing) for workloads that span on-premises data centers and public cloud.\nGuide capacity and cost-aware scaling decisions, balancing performance, resiliency, and cloud spend across hybrid deployments.\nEvaluate and recommend cloud-native and hybrid resiliency patterns (e.g., disaster recovery, active-active/active-passive architectures, data replication strategies) appropriate for regulated brokerage workloads.\n\nOrganizational Awareness & Risk\nBring strong organizational awareness of the operational, financial, regulatory, and reputational risk that production incidents pose to a brokerage business, and factor that into prioritization.\nParticipate in risk assessments related to system reliability, availability, and disaster recovery, partnering with Risk, Compliance, and Information Security as needed.\nContribute to change management and release governance practices that reduce the likelihood and blast radius of production incidents.\nPromptly identify, escalate, and help remediate reliability or security-related incidents in accordance with company policy.\n\nLeadership & Influence\nAct as a technical reference and mentor for reliability engineering practices, coaching application teams on operational excellence without formal direct reports.\nInfluence architecture and design decisions across multiple teams by bringing a reliability and scalability lens to reviews and planning.\nDocument and evangelize reliability standards, runbooks, and best practices; lead or contribute to internal tech talks and communities of practice.\nPartner with engineering leadership to define the reliability roadmap and report on progress against stability goals\n\nSo are YOU our next Senior Principal Site Reliability Engineer.? You are if you…\nBachelor's or Master's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent combination of education and experience.\n8+ years of software engineering and/or site reliability engineering experience, including production ownership of business-critical applications; financial services or brokerage experience strongly preferred.\nDemonstrated ability to read, debug, and make minor-to-moderate code changes across multiple languages/stacks (e.g., Java, .NET, Node.js/TypeScript, Python) in an inner-source or cross-team contribution model.\nDeep experience with cloud scalability strategies on one or more major providers (AWS, Azure, GCP), including auto-scaling, load balancing, multi-region resiliency, and cost-aware capacity planning.\nExperience operating and supporting hybrid architectures spanning on-premises data centers and cloud environments.\nStrong background in observability tooling (e.g., Prometheus/Grafana, Datadog, Splunk, ELK, AppDynamics, Dynatrace) and building actionable alerting and dashboards.\nPractical experience defining and operating against SLOs/SLIs/error budgets and running blameless post-incident reviews.\nExperience with CI/CD pipelines and infrastructure-as-code (e.g., Terraform, Ansible, CloudFormation) in support of reliable, repeatable deployments.\nSolid understanding of microservices architecture, distributed systems failure modes, and resiliency patterns (circuit breakers, retries/backoff, bulkheads, timeouts).\nFamiliarity with relational and NoSQL data stores and their operational/scaling characteristics.\nExperience with incident management and on-call practices (e.g., PagerDuty, Opsgenie) including leading major incident response\nKnowledge of security, audit, and regulatory considerations relevant to brokerage / financial services production systems.\nExcellent communication skills, with the ability to influence engineers and stakeholders across many teams without direct authority.\nStrong documentation, analytical, and problem-solving skills\nCompensation Information:\nBase salary range: $150,000 - $190,000\nThe final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.\n\nSounds like you? Click below to apply!","description_format":"text","description_chars":7912,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Investing Apps & Robo-Advisors","Online Brokerage & Trading Platforms"],"lifecycle":[{"event":"open","at":"2026-10-02T09:49:19Z"},{"event":"close","at":"2026-10-06T06:10:30Z"},{"event":"reopen","at":"2026-10-07T06:24:13Z"}],"visa":[],"liveness":{"score":34,"band":"fade","label":"Fading","p_open":1,"p_active":0.774,"p_room":0.44,"age_days":71,"expected_fill_days":67,"reasons":["conf:3","velocity","win:tail","crowd:"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":133237,"is_top_pay":false},"html_url":"https://alion.io/job/questrade-senior-principal-site-reliability-engineer","json_url":"https://alion.io/job/questrade-senior-principal-site-reliability-engineer.json","meta":{"generated_at":"2026-10-15T20:29:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31212,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58127},"rest":"https://alion.io/mcp/rest/get_company?id=58127"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fquestrade-senior-principal-site-reliability-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fquestrade-senior-principal-site-reliability-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fquestrade-senior-principal-site-reliability-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/questrade-senior-principal-site-reliability-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fquestrade-senior-principal-site-reliability-engineer"}]}