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Technical Support

Questronix • IT Infrastructure & Networking Services • Systems Integrators • Bachelor's Degree • 11 months ago

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Salary

≈ $8.5k – $22k per year (Estimated)

Location

In office (Manila)

Employment

Contractor

Confirmed on the employer's own hiring board on Oct 24, 2026. First seen by Alion on Nov 20, 2025. Questronix scores D on the Alion truth index.

Overview

Company

Impact

Profile match

Questronix

Questronix is a long established Philippine information technology solutions provider. It delivers enterprise infrastructure, analytics and content management systems. The company serves banking, government and large corporate clients.

questronix.com.ph • HQ: Makati, Philippines • IT Infrastructure & Networking Services • Analytics & BI Consulting • Systems Integrators • 11-50 employees • Est. 1986

Tech stack of Questronix

Job Description:

Provide Level 1 field support and Remote support for servers (SR650 V3).
Ensure proper installation, replacement, and handling of approved Lenovo FRUs/CRUs.
Maintain documentation and ensure proper part return per Lenovo standards.
Basic hardware diagnostics (visual inspection, POST behavior, indicator LEDs).
Replacement of approved CRUs/FRUs per Lenovo Field Replacement procedures (c/o Lenovo)
Basic physical installation and removal of hardware components (c/o Lenovo)
Follow Lenovo hardware manuals and ESD procedures.
Ticket updates and service documentation.

Requirements

Qualifications:

Bachelor's degree in Information Technology.
Communication: Strong ability to communicate complex technical information clearly to both technical and non technical stakeholders.
Experience with Lenovo ThinkSystem SR650 V3 servers
Schedule: 8x5 Support
Fully Onsite (San Miguel, Manila)

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