{"id":3996198,"url":"https://alion.io/job/quickfirmx-customer-service-representative-german-speakers","title":"Customer Service Representative German Speakers","company":{"id":4523235,"name":"QuickfirmX","domain":null,"url":"https://alion.io/company/quickfirmx","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cairo, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":26300,"max":null,"currency":"EGP","period":"month","gross":true,"usd_annual":5892},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-08T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-11-08T00:00:00Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"QuickfirmX is hiring German-speaking Customer Service Representatives on behalf of a leading international company in the travel industry.\n\nIn this role you will handle travel-related inquiries including reservations cancellations and modifications while delivering professional and high-quality support to customers.\n\nLocation & Salary\nLocation Maadi Cairo Egypt\n Salary\n26300 EGP net if you have at least 6 months of call center experience\n 30000 EGP net if you have travel industry experience and worked with GDS/Amadeus systems\nResponsibilities\nAssist customers with inquiries related to travel services and bookings\n\n Manage reservations cancellations and itinerary modifications\n\n Ensure a seamless and positive customer experience through professional support\n\nRequirementsFluency in German at B2 level\n\n English proficiency at minimum B1 level (for bilingual accounts)\n\n Strong communication and interpersonal skills\n\n Bachelor s degree or equivalent (graduates only)\n\n Minimum 6 months of experience in a call center environment\n\n Previous experience in the travel industry or with GDS/Amadeus systems is a strong advantage\n\nBenefitsCompetitive net salary based on experience\n\n Medical and social insurance\n\n Two days off per week\n\n Structured career growth within a global brand\n\n Supportive and professional work environment\n\nInterview Process\nStep 1 Pre-Assessment\n A quick screening to confirm profile match availability and basic qualifications\nStep 2 Online Language Interview\n A video interview to assess your German communication skills (and English if applicable)\nStep 3 Final Interview\n Conducted either online or on-site depending on your preference. This stage focuses on your experience and skill level to determine the most suitable account for you\nNote\n Multiple German-speaking accounts are available. Candidates will be matched based on their background language proficiency and prior experience\n\nReady to Apply\n\nJoin one of Egypt s top international travel accounts and take the next step in your customer service career\n Apply now and let QuickfirmX support your growth from day one\n\nFluency in German","description_format":"text","description_chars":2129,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Travel"],"lifecycle":[{"event":"open","at":"2026-11-10T01:13:35Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":25,"reasons":["seen:3","win:early"],"computed_at":"2026-11-11T05:49:22Z"},"pay":{"stated_usd_annual":5892,"is_top_pay":false},"html_url":"https://alion.io/job/quickfirmx-customer-service-representative-german-speakers","json_url":"https://alion.io/job/quickfirmx-customer-service-representative-german-speakers.json","meta":{"generated_at":"2026-11-11T06:31:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9325,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4523235},"rest":"https://alion.io/mcp/rest/get_company?id=4523235"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fquickfirmx-customer-service-representative-german-speakers"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fquickfirmx-customer-service-representative-german-speakers"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fquickfirmx-customer-service-representative-german-speakers"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/quickfirmx-customer-service-representative-german-speakers\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fquickfirmx-customer-service-representative-german-speakers"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3996198}},{"tool":"search_jobs","arguments":{"company":4523235,"detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3996198},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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