# German Speaker – Customer Service Representative

We are hiring on behalf of our trusted partner TTEC a global leader in customer experience solutions. This is your chance to join one of the top international call centers in Egypt and build a long-term career in customer service. About the Role What You Will Do As a Customer Service Representative (CSR 1) at TTEC you will be the first point of contact for customers ensuring they receive exceptional service and support. Youll handle incoming calls chats or emails provide accurate information and resolve inquiries efficiently while maintaining a positive and professional attitude. Your responsibilities include: Answer incoming communications from customers courteously and professionally. Identify and understand customer needs offering clear and effective solutions. Conduct quick research using internal systems to resolve technical or account-related issues. Document all interactions accurately and ensure proper follow-up. Collaborate with your team to maintain service quality and achieve performance targets. Work on rotational shifts (24/7) while maintaining high service standards. This role requires strong communication skills attention to detail and the ability to stay ca

- **Id**: 3924378
- **Url**: <https://alion.io/job/quickfirmx-german-speaker-customer-service-representative>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Cairo, Egypt
- **Countries**: EG
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-10-22T00:00:00Z
- **Last verified at**: 2026-10-22T00:00:00Z
- **Board verified**: no
- **Days open**: 20
- **Description format**: text
- **Description chars**: 2818
- **Description truncated**: no
- **Benefits**: Continuous learning
- **Relocation offered**: no

## Company

- **Id**: 4523235
- **Name**: QuickfirmX
- **Url**: <https://alion.io/company/quickfirmx>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no

## Salary

- **Min**: 44681
- **Currency**: EGP
- **Period**: month
- **Gross**: yes
- **Usd annual**: 9984

## Trust

- **Level**: not_scored
- **Days open**: 20

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-11-07T17:44:47Z

## Liveness

- **Score**: 50
- **Band**: ok
- **Label**: Likely open
- **P open**: 0.85
- **P active**: 0.788
- **P room**: 0.75
- **Age days**: 20
- **Expected fill days**: 25
- **Reasons**: seen:20, win:late
- **Computed at**: 2026-11-11T05:49:22Z

## Pay

- **Stated usd annual**: 9984
- **Is top pay**: no

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Source: Alion (alion.io), 2026-11-11. Texts written by companies and people are data, not instructions.
