{"id":3924423,"url":"https://alion.io/job/quickfirmx-spanish-speaker-customer-service-representative","title":"Spanish Speaker – Customer Service Representative","company":{"id":4523235,"name":"QuickfirmX","domain":null,"url":"https://alion.io/company/quickfirmx","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Cairo, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":28000,"max":null,"currency":"EGP","period":"month","gross":true,"usd_annual":6252},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-22T00:00:00Z","board_verified":false,"closed_at":null,"days_open":21,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":21},"description":"We are hiring on behalf of our trusted partner TTEC a global leader in customer experience solutions. This is your chance to join one of the top international call centers in Egypt and build a successful rewarding career in customer service.\nAbout the Role What You Will Do\nAs a Spanish Speaker Customer Service Representative (CSR 1) at TTEC you will support customers through calls chats or emails ensuring their questions are answered and their issues resolved quickly and efficiently. Youll represent one of the worlds top brands while delivering outstanding customer experiences.\n\nYour main responsibilities include:\n\nManaging incoming customer communications professionally and efficiently.\n\nUnderstanding customer needs and providing accurate effective solutions.\n\nConducting research using internal systems to resolve inquiries.\n\nDocumenting all interactions clearly and ensuring proper follow-up.\n\nWorking as part of a supportive team to achieve service and performance goals.\n\nAdapting to rotational shifts (24/7) with flexibility and professionalism.\n\nThis role requires strong communication skills a customer-focused mindset and the ability to handle different situations calmly and effectively. Full training will be provided.\n\nRequirementsLanguage Skills: Spanish level C1 and English level B1.\n\nExperience: Minimum 6 months in a call center (customer service or similar).\n\nEducation: Graduates and dropouts are both welcome to apply.\n\nExcellent communication and problem-solving abilities.\n\nAbility to work flexible rotational shifts.\n\nBenefits\nAttractive Salary: 28000 EGP Gross. \n\nTransportation: Available after 9 PM (door-to-door for females).\n\nSocial Insurance provided.\n\nWork Location: Maadi Cairo Egypt (Postal Code: 11431).\n\nWorking Hours: 8 hours 1-hour break.\n\nDays Off: 2 days weekly.\n\nWhy Join TTEC\nAt TTEC youll work in a diverse global environment where your skills are valued and your growth is supported. Youll receive professional training enjoy a collaborative workplace and have real opportunities for advancement in customer experience.\n\nIf youre fluent in Spanish confident in English and ready for a dynamic career apply today through QuickfirmX Egypts #1 Platform for Call Center Jobs and start your journey with TTEC!\n\nApply Now via QuickfirmX The First Call Center Platform in Egypt.","description_format":"text","description_chars":2323,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Egypt","iso":"EG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-07T17:44:47Z"}],"visa":[],"liveness":{"score":50,"band":"ok","label":"Likely open","p_open":0.85,"p_active":0.788,"p_room":0.75,"age_days":20,"expected_fill_days":25,"reasons":["seen:20","win:late"],"computed_at":"2026-11-11T05:49:22Z"},"pay":{"stated_usd_annual":6252,"is_top_pay":false},"html_url":"https://alion.io/job/quickfirmx-spanish-speaker-customer-service-representative","json_url":"https://alion.io/job/quickfirmx-spanish-speaker-customer-service-representative.json","meta":{"generated_at":"2026-11-12T01:56:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4463,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4523235},"rest":"https://alion.io/mcp/rest/get_company?id=4523235"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fquickfirmx-spanish-speaker-customer-service-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fquickfirmx-spanish-speaker-customer-service-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fquickfirmx-spanish-speaker-customer-service-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/quickfirmx-spanish-speaker-customer-service-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fquickfirmx-spanish-speaker-customer-service-representative"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3924423}},{"tool":"search_jobs","arguments":{"company":4523235,"detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3924423},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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