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The ideal candidate is detail-oriented, tech-savvy, and experienced in managing client communications while keeping operations running smoothly.\nFull-time, 40 Hours/Week\nFully remote, work from home\nSalary: ZAR 17,000-20,000/month, commensurate with skills and experience\nAvailability to work during EST business hours.\nKey Responsibilities\nCustomer Service & Technical Support\n Respond promptly to customer inquiries via email, chat, and/or phone \n Troubleshoot basic technical issues and provide clear, step-by-step solutions \n Escalate complex concerns to the appropriate team when necessary \n Maintain a high level of professionalism and customer satisfaction \nCalendar Management\n Manage and maintain calendars, ensuring accuracy and efficiency \n Schedule, reschedule, and coordinate meetings across different time zones \n Send reminders and ensure all stakeholders are informed and prepared \nAppointment Setting\n Coordinate and confirm appointments with clients and internal 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