Director, Merchandising - Bedding Textiles

ABOUT QUINCE

Quince is a destination for builders, creators, innovators, and operators who want to come together and challenge the status quo. Our mission is simple: make really high quality essentials for really low prices, fairly and sustainably. We deliver on that mission through a unique manufacturer-to-consumer (M2C) model eliminating the layers of traditional retail that add cost and result in consumers paying more than they need to. We find, build relationships with, and work directly with the manufacturing partners behind some of the world’s finest products. From there, our teams design smart, efficient operational processes  and build and deploy proprietary technology, AI, and analytics to help us scale fast.

What began with a small assortment of elevated basics has quickly grown into a cross-category brand spanning apparel, accessories, home goods, and more. Today, tens of millions of people across a growing number of countries come - and return - to Quince because they trust us to deliver.

OUR CULTURE

Quince is a culture built for builders by builders. Our way of working starts with a blank sheet of paper. We question conventional thinking, use technology and data to uncover new opportunities, and move quickly to turn ideas into reality. We aren’t interested in replicating how others do retail. We’re building a better way - at a speed and scale unlike anything that’s been done before.

• We dream big and chase the hard problems others shy away from. Rejecting long-held assumptions is part of our company's DNA.  Where conventional wisdom says you have to choose - soft or durable, speed or rigor, quality or price - we ask why that trade-off has to exist in the first place.
• Our pace is fast and the bar is high because our customers expect a lot from us and we refuse to let them down. We believe the best results come from challenging ourselves, learning from one another, and building on each other's strengths. 
• Here, responsibility is not determined by role, tenure, or seniority. Every team member - no matter their level - has the opportunity to drive our business and shape our trajectory. 

If you’re someone who likes to imagine new possibilities and build better systems rather than plug-in to outdated ones, Quince is the place for you.

THE ROLE

We are seeking an exceptional Director, Merchandising - Bedding Textiles to scale our high-growth Bedding business and launch our Mattresses business. This leader will be responsible for executing our established category strategy, identifying whitespace opportunities, and consistently upgrading the quality and technical specs of our assortment, while reinforcing our customer value proposition. 

This is a high-impact role for a commercially driven, hands-on leader who can combine sharp category judgment with operational rigor and drive meaningful revenue and margin growth in a fast-growing, customer-obsessed business.

Key Responsibilities:

• Partner with team to profitably scale Quince’s well established Bedding category, delivering a curated assortment that reinforces our value proposition and drives meaningful revenue growth, and launch our Mattress category, a clear category adjacency with tremendous revenue potential 
• Leverage data and customer insights to build, optimize, and scale the assortment - analyzing performance, refining product mix, and making evidence-based decisions - to meet customer needs and achieve financial goals (revenue, margin, inventory health, return rate, etc.) 
• Continuously identify whitespace in the assortment and rapidly expand into net new product types in year one, including fabric blends, functional bedding, sleep health solutions, and mattresses

• Support culture of continuous improvement and leverage data for ratings, reviews, and return rates to drive product improvements
• Partner closely with Sourcing and Product Development to launch new products, with a focus on performance, sustainability, and the highest quality materials and craftsmanship 
• Build SOPs to support product consistency across multiple vendors and ensure cross-functional alignment as we continue to scale 
• Collaborate with marketing, site, and creative teams to ensure compelling product launches and storytelling that reflect brand positioning 
• Lead cross-functional collaboration and support team in alleviating roadblocks, serving as the category expert and advocate for the customer 
• Operate as a structured, data-driven decision maker and commercial leader, as this role requires deep cross-functional collaboration with Sourcing, Planning, QA, Operations, and Marketing partners to accelerate growth 

Requirements:

Role is based in San Francisco California, with 3 days per week in office requirement.

• 12-15 years of progressive leadership experience in Home Textiles Merchandising, ideally with a focus on luxury bedding 
• 5+ years management experience with track record of progressing within an organization and demonstrating continuous growth in roles and responsibilities 
• Strong track record of identifying winning products, developing compelling assortments, and driving category growth in a fast-paced, high-growth retail environment
• Product obsessed with experience leveraging data tools and external sources to anticipate customer needs (both the “science” and “art” of retail merchandising) 
• Exceptional cross-functional leadership skills, with the ability to align merchandising, marketing, operations, and supply chain teams to deliver a cohesive bedding strategy.
• Strategic and data-driven thinker with a bias for action and strong commercial acumen.
• Motivated by working in a fast paced, collaborative environment, where flexibility to stretch into or out of functional comfort zones is crucial for team success 
• Bachelor’s Degree, preferred

All posted ranges are reflective of base salary and may vary depending upon experience level and location. Bonus and equity may also be provided for eligible roles.

Pay Range

$200,000—$230,000 USD

WHY QUINCE?

Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.

EQUAL OPPORTUNITY & HIRING INTEGRITY

Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis.

Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.

Security Advisory: Beware of Frauds

At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom-never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.