Embroidery Machine Operator

ABOUT QUINCE

Quince is a destination for builders, creators, innovators, and operators who want to come together and challenge the status quo. Our mission is simple: make really high quality essentials for really low prices, fairly and sustainably. We deliver on that mission through a unique manufacturer-to-consumer (M2C) model eliminating the layers of traditional retail that add cost and result in consumers paying more than they need to. We find, build relationships with, and work directly with the manufacturing partners behind some of the world’s finest products. From there, our teams design smart, efficient operational processes  and build and deploy proprietary technology, AI, and analytics to help us scale fast.

What began with a small assortment of elevated basics has quickly grown into a cross-category brand spanning apparel, accessories, home goods, and more. Today, tens of millions of people across a growing number of countries come - and return - to Quince because they trust us to deliver.

OUR CULTURE

Quince is a culture built for builders by builders. Our way of working starts with a blank sheet of paper. We question conventional thinking, use technology and data to uncover new opportunities, and move quickly to turn ideas into reality. We aren’t interested in replicating how others do retail. We’re building a better way - at a speed and scale unlike anything that’s been done before.

• We dream big and chase the hard problems others shy away from. Rejecting long-held assumptions is part of our company's DNA.  Where conventional wisdom says you have to choose - soft or durable, speed or rigor, quality or price - we ask why that trade-off has to exist in the first place.
• Our pace is fast and the bar is high because our customers expect a lot from us and we refuse to let them down. We believe the best results come from challenging ourselves, learning from one another, and building on each other's strengths. 
• Here, responsibility is not determined by role, tenure, or seniority. Every team member - no matter their level - has the opportunity to drive our business and shape our trajectory. 

If you’re someone who likes to imagine new possibilities and build better systems rather than plug-in to outdated ones, Quince is the place for you.

THE ROLE 

Embroidery Machine Operator

Quince is hiring Embroidery Machine Operators for our production facility in Santa Fe Springs. This is a shop floor role. You will be assigned to a primary decoration method, trained on it, responsible for hitting output and quality targets consistently.

Our decoration methods include embroidery, debossing, heat transfer, screen printing, luggage printing, and seamstress / sewing work, among others. You will be placed based on your background and our production needs.

This is a full-time, fully on-site role based in Santa Fe Springs, CA.

Responsibilities

• Set up, operate, and maintain your assigned decoration equipment - embroidery, debossing, heat transfer, screen printing, luggage printing, seamstress / sewing, and others
• Run daily production against output and quality targets
• Inspect finished pieces against job specs before they move downstream - placement, registration, color, stitch count, and construction
• Identify and resolve defects immediately; escalate to your Lead when needed
• Execute job changeovers using setup sheets and decoration specs
• Perform pre-shift machine readiness checks and daily cleaning, lubrication, and preventive maintenance
• Handle first-level troubleshooting on your equipment
• Log output counts, defects, and downtime in the production system in real time
• Communicate material shortages, equipment issues, or quality problems to your Lead as they happen
• Support finishing work including trimming, folding, tagging, bagging, and packing as needed

Qualifications

Required: 

• Experience in garment decoration, embroidery, apparel construction, or a related production environment strongly preferred - we will also train candidates coming from other production or manufacturing backgrounds with transferable skills
• Strong attention to detail and an eye for quality - placement, registration, color, construction
• Ability to follow SOPs consistently and flag issues without being asked
• Reliable and able to work flexible hours including evenings and weekends when needed
• Bilingual English / Spanish a plus

PHYSICAL REQUIREMENTS, WITH OR WITHOUT REASONABLE ACCOMMODATION:

• Lifting up to 50 pounds
• Standing and walking throughout the entirety of your shift
• Ability to go up and down stairs, use of ladders throughout the day as needed
• Bending, twisting, or kneeling may be required throughout the day for lifting or maneuvering objects
• May be asked to work outside or travel to shoots off-site as needed
• Work in a production environment with machinery noise and variable temperature

Pay: $25.50/hour with overtime opportunities available

All posted ranges are reflective of base salary and may vary depending upon experience level and location. Bonus and equity may also be provided for eligible roles.

Pay Range

$25—$25 USD

WHY QUINCE?

Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.

EQUAL OPPORTUNITY & HIRING INTEGRITY

Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis.

Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.

Security Advisory: Beware of Frauds

At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom-never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.