{"id":207958,"url":"https://alion.io/job/quince-learning-coordinator-2","title":"Learning and Quality Specialist","company":{"id":716300,"name":"Quince","domain":"quince.com","url":"https://alion.io/company/quince-2","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":84,"open_postings":26,"ghost_share":0,"stale_share":0.423,"repost_share":0,"time_to_fill_p50_days":80,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Las Vegas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":64733,"max":73611,"currency":"USD","period":"year","gross":null,"usd_annual":73611},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false},{"name":"Rest-Assured","optional":false}],"status":"live","first_seen_at":"2026-06-29T15:02:20Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-22T18:34:39Z","board_verified":true,"closed_at":null,"days_open":115,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":114},"description":"ABOUT QUINCE\nQuince is a destination for builders, creators, innovators, and operators who want to come together and challenge the status quo. Our mission is simple: make really high quality essentials for really low prices, fairly and sustainably. We deliver on that mission through a unique manufacturer-to-consumer (M2C) model eliminating the layers of traditional retail that add cost and result in consumers paying more than they need to. We find, build relationships with, and work directly with the manufacturing partners behind some of the world’s finest products. From there, our teams design smart, efficient operational processes and build and deploy proprietary technology, AI, and analytics to help us scale fast.\nWhat began with a small assortment of elevated basics has quickly grown into a cross-category brand spanning apparel, accessories, home goods, and more. Today, tens of millions of people across a growing number of countries come - and return - to Quince because they trust us to deliver.\nOUR CULTURE\nQuince is a culture built for builders by builders. Our way of working starts with a blank sheet of paper. We question conventional thinking, use technology and data to uncover new opportunities, and move quickly to turn ideas into reality. We aren’t interested in replicating how others do retail. We’re building a better way - at a speed and scale unlike anything that’s been done before.\nWe dream big and chase the hard problems others shy away from. Rejecting long-held assumptions is part of our company's DNA. Where conventional wisdom says you have to choose - soft or durable, speed or rigor, quality or price - we ask why that trade-off has to exist in the first place.\nOur pace is fast and the bar is high because our customers expect a lot from us and we refuse to let them down. We believe the best results come from challenging ourselves, learning from one another, and building on each other's strengths. \nHere, responsibility is not determined by role, tenure, or seniority. Every team member - no matter their level - has the opportunity to drive our business and shape our trajectory. \nIf you’re someone who likes to imagine new possibilities and build better systems rather than plug-in to outdated ones, Quince is the place for you.\nTHE ROLE \nWe are seeking an organized, proactive leader to support the continued growth and performance of our Learning & Development team. As the Learning and Quality Specialist, you will play a critical role in ensuring training effectiveness, audit compliance, and cross-training initiatives across PM shifts. You’ll lead onboarding sessions, oversee trainer performance, and drive accountability across all learning programs to ensure consistent quality and engagement. This role requires strong communication, analytical thinking, and a solutions-first mindset. You’ll serve as the primary point of contact for evening training operations, partnering closely with supervisors and leadership to track progress, identify risks, and continuously improve our training ecosystem.\n\nRESPONSIBILITIES:\nConduct regular audits of trainer delivery, adherence to SOPs, and use of training materials.\nProvide structured coaching and feedback to trainers to improve effectiveness and engagement.\nEnsure consistency in training standards, delivery, and expectations across all PM trainers.\nOwn and lead onboarding sessions for PM shift new hires, ensuring consistent delivery and engagement.\nTrack and report on new hire training progress, productivity ramp-up, and early retention.\nPartner with supervisors and managers to identify risks or additional support needs for new hires.\nMaintain onboarding dashboards in Google Sheets and provide weekly updates to leadership.\nTrack and manage cross-training completions and progress across departments.\nMaintain accurate reporting dashboards to ensure leadership visibility into skill development.\nIdentify training gaps and propose solutions to strengthen multi-skill readiness among associates.\nServe as the primary point of contact for PM training operations when the Learning Manager is unavailable.\nLead trainer meetings to communicate updates, process changes, and performance expectations.\nSupport scheduling, coordination, and execution of training and learning initiatives.\nProvide input on curriculum enhancements based on audits, feedback, and evolving business needs.\nSupport change management initiatives by reinforcing updated SOPs and training content.\nDrive accountability across trainers and learners to ensure compliance with training standards and quality expectations.\nREQUIREMENTS:\nBachelors degree\n2-3 years of training, facilitation, or learning & development experience (warehouse or operations environment preferred).\nDemonstrated leadership or supervisory experience (formal or informal).\nStrong proficiency in Google Sheets (formulas, pivot tables, reporting).\nCommunication: Clear, professional verbal and written skills for engaging associates, trainers, and leadership.\nFeedback Delivery: Ability to provide constructive coaching that improves trainer and learner performance.\nConflict Management: Skilled in addressing trainer/learner issues while maintaining professionalism.\nAnalytical Thinking: Able to track, interpret, and act on training data to drive improvements.\nAccountability: Consistently holds self and others to performance standards.\nStrong organizational and time management abilities.\nProactive problem-solver with a solutions-first mindset.\nDemonstrated ability to step into higher-level responsibilities during manager absences.\nInterest in career progression toward Learning Manager role.\nPHYSICAL REQUIREMENTS: \nLifting up to 25 pounds with or without reasonable accomodation\nStanding and walking throughout the entirety of your shift with or without reasonable accommodation\nBending, twisting, or kneeling may be required throughout the day for lifting or maneuvering objects with or without reasonable accommodation\nPay Range: $64,733 - $73,611\nAll posted ranges are reflective of base salary and may vary depending upon experience level and location. Bonus and equity may also be provided for eligible roles.\nPay Range\n$64,733—$73,611 USD\nWHY QUINCE?\nJoining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.\nEQUAL OPPORTUNITY & HIRING INTEGRITY\nQuince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. \nQuince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis.\nEmployment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.\nSecurity Advisory: Beware of Frauds\nAt Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom-never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.","description_format":"text","description_chars":8262,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Apparel & Fashion Brands","Home Decor"],"lifecycle":[{"event":"open","at":"2026-09-05T08:02:45Z"},{"event":"close","at":"2026-09-14T19:22:23Z"},{"event":"reopen","at":"2026-10-21T02:25:57Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 2","filings_12m":2,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":42500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":25,"band":"fade","label":"Fading","p_open":1,"p_active":0.569,"p_room":0.44,"age_days":114,"expected_fill_days":80,"reasons":["conf:2","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":73611,"is_top_pay":true},"html_url":"https://alion.io/job/quince-learning-coordinator-2","json_url":"https://alion.io/job/quince-learning-coordinator-2.json","meta":{"generated_at":"2026-10-22T19:02:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2133,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":716300},"rest":"https://alion.io/mcp/rest/get_company?id=716300"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fquince-learning-coordinator-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fquince-learning-coordinator-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fquince-learning-coordinator-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/quince-learning-coordinator-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fquince-learning-coordinator-2"}]}