Revenue Operation Manager

ABOUT QUINCE

Quince is a destination for builders, creators, innovators, and operators who want to come together and challenge the status quo. Our mission is simple: make really high quality essentials for really low prices, fairly and sustainably. We deliver on that mission through a unique manufacturer-to-consumer (M2C) model eliminating the layers of traditional retail that add cost and result in consumers paying more than they need to. We find, build relationships with, and work directly with the manufacturing partners behind some of the world’s finest products. From there, our teams design smart, efficient operational processes  and build and deploy proprietary technology, AI, and analytics to help us scale fast.

What began with a small assortment of elevated basics has quickly grown into a cross-category brand spanning apparel, accessories, home goods, and more. Today, tens of millions of people across a growing number of countries come - and return - to Quince because they trust us to deliver.

OUR CULTURE

Quince is a culture built for builders by builders. Our way of working starts with a blank sheet of paper. We question conventional thinking, use technology and data to uncover new opportunities, and move quickly to turn ideas into reality. We aren’t interested in replicating how others do retail. We’re building a better way - at a speed and scale unlike anything that’s been done before.

• We dream big and chase the hard problems others shy away from. Rejecting long-held assumptions is part of our company's DNA.  Where conventional wisdom says you have to choose - soft or durable, speed or rigor, quality or price - we ask why that trade-off has to exist in the first place.
• Our pace is fast and the bar is high because our customers expect a lot from us and we refuse to let them down. We believe the best results come from challenging ourselves, learning from one another, and building on each other's strengths. 
• Here, responsibility is not determined by role, tenure, or seniority. Every team member - no matter their level - has the opportunity to drive our business and shape our trajectory. 

If you’re someone who likes to imagine new possibilities and build better systems rather than plug-in to outdated ones, Quince is the place for you.

THE ROLE

Revenue Operation Manager

We are hiring a Revenue Operation Manager to own and scale our HubSpot ecosystem across sales, marketing, and operations. This is not a traditional “CRM admin” support role. We view HubSpot as a core revenue engine and operating system for the business.

You will work directly with sales, operations, and leadership teams to build workflows, launch campaigns, create landing pages, improve lead conversion, and build scalable systems that directly impact revenue growth.

This role is ideal for someone who loves building from 0→1, thrives in ambiguity, and gets excited about solving operational and marketing problems with scrappy, practical solutions.

Responsibilities

• Own and administer HubSpot across sales and marketing functions
• Onboard and train new sales team members within HubSpot
• Build and optimize workflows, automations, lead routing, lifecycle stages, and reporting
• Maintain CRM data hygiene, accuracy, and operational integrity
• Build and launch landing pages for campaigns, outbound initiatives, trade shows, partnerships, and new business verticals. 
• Collaborate with leadership and marketing contractors to rapidly test and iterate on landing pages, messaging, CTAs, and lead flows
• Support lead generation efforts through forms, email nurture flows, tracking infrastructure, and campaign operations
• Manage marketing attribution, conversion tracking, pixels, integrations, and CRM analytics
• Ensure accurate tracking from first touch through pipeline conversion
• Help improve conversion rates across the funnel by identifying operational gaps and implementing scalable fixes
• Partner cross-functionally with sales, marketing, operations, and engineering teams to execute GTM initiatives quickly
• Build scrappy solutions that unblock growth without waiting for perfect systems or large engineering resources
• Help establish best practices for pipeline management, reporting, automation, and marketing operations
• Support experimentation across sales, partnerships, paid acquisition, and lifecycle marketing

Qualifications

Required:

• 4+ years of experience working in HubSpot, RevOps, GTM Systems, CRM Administration, or Marketing Operations
• Deep hands-on HubSpot experience, including workflows, automations, landing pages, reporting, forms, and integrations
• Strong understanding of marketing operations, lead generation, attribution, and funnel conversion
• Experience supporting sales and marketing teams in fast-moving environments
• Strong operational instincts and attention to detail
• Comfortable working in ambiguity and building processes from scratch
• Scrappy, resourceful, and execution-oriented
• Excited by startup environments and rapid iteration
• Strong communication skills and ability to work cross-functionally
• Design background is helpful. 
• Bonus: experience supporting B2B sales teams, logistics businesses, or e-commerce companies

WHY QUINCE?

Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.

EQUAL OPPORTUNITY & HIRING INTEGRITY

Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis.

Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.

Security Advisory: Beware of Frauds

At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom-never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.