{"id":2401859,"url":"https://alion.io/job/quinncompany-machine-service-supervisor","title":"Machine Service Supervisor","company":{"id":4420353,"name":"Quinn Company","domain":"quinncompany.com","url":"https://alion.io/company/quinncompany","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["City of Industry, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":60000,"max_usd":116000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3574},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T23:43:59Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-28T12:03:52Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Overview\nQuinn Company, your local Caterpillar store, is hiring a Machine Service Supervisor in City of Industry, California.\nQuinn Company is a Caterpillar dealership founded in 1919. The company sells, services, and rents a full line of new and used construction, agricultural, and material handling equipment, diesel and natural gas engines.\nAs a Caterpillar Dealership, Quinn Company enjoys a unique ability to be a nimble company with entrepreneurial spirit and leverage the global reach and support of a Fortune 50 company… local and global at the same time.\nQuinn Company ranks among the top performing Caterpillar Dealers in the world. This competitive, performance based drive is the foundation of the company’s culture.\nHas primary responsibility for directly managing 20 or more technicians and coordinators and resolving any service issues that arise on a day-to-day basis. Schedules service department work activities among technicians, monitors work for completeness and timeliness, responds to customer service scheduling needs. Works closely with the Service Manager and Coordinators as an internal resource to the customer.\nWages\nStarting wage for the Service Supervisor will depend on experience and education. $84,544 - $91,747\nResponsibilities\nEssential duties and responsibilities include the following. Other duties may be assigned.\nHave a detailed knowledge of all Caterpillar equipment, warranty, policies, and related products.\nManages technicians, ensuring that they are reporting to jobs in a timely fashion as communicated to the customer.\nAligns, partners, and collaborates with assigned HR representative to proactively manage employee relations and support/develop business unit objectives.\nWork with the Service Coordinators to provide timely, accurate estimates for repair both in terms of completion time and cost.\nEnsures Service Coordinators are presented with work orders that have been reviewed, ensuring that all parts and labor are captured per the technician’s service report. \nEnsure that technicians are properly trained and tooled to support current and future products.\nComplete or assist Service Managers with completing technician reviews in a timely manner utilizing the PADS process.\nResponsible for managing service vehicles, ensuring timely maintenance and repair as well developing expectations around cleanliness and professional image.\nResponsible and accountable for maintaining and promoting a safe work environment. Promote Safety First culture. Complete Employee Injury Report promptly and accurately.\nDemonstrate good communication and people skills.\nTimely response and follow-up with customers regarding equipment repair status.\nAct as interim Service Manager when Service Manager is out of the office.\nBe computer literate, functional in Microsoft Word, Excel, and PowerPoint.\nDemonstrate and promote Quinn Company core values of Integrity, Teamwork, Respect, Quality and Service.\nQualifications\nAssociates degree or Certificate in Business/ Technical discipline and/or eight to ten years related experience and/or training; or equivalent combination of education and experience. Prior supervisory experience preferred. Experience with multiple lines of business such as Caterpillar, Agco, etc. preferred. Computer skills, and advanced mechanical service abilities.\nQuinn is an Equal Opportunity Employer M/F/V/DV\nQuinn Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, all applicable veteran status or disabled veteran status. Quinn Group, Inc. has established an Affirmative Action Plan to promote the employment and advancement of members of those covered groups identified by statute and regulations, including minorities, women, qualified disabled individuals and all Veterans and disabled Veterans","description_format":"text","description_chars":3919,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-12T23:43:59Z"}],"visa":[],"liveness":{"score":20,"band":"cold","label":"Long shot","p_open":1,"p_active":0.56,"p_room":0.35,"age_days":15,"expected_fill_days":5,"reasons":["conf:3","win:tail"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/quinncompany-machine-service-supervisor","json_url":"https://alion.io/job/quinncompany-machine-service-supervisor.json","meta":{"generated_at":"2026-10-28T12:19:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16269,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4420353},"rest":"https://alion.io/mcp/rest/get_company?id=4420353"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fquinncompany-machine-service-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fquinncompany-machine-service-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fquinncompany-machine-service-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/quinncompany-machine-service-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fquinncompany-machine-service-supervisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2401859}},{"tool":"search_jobs","arguments":{"company":"quinncompany.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2401859},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}