Rooms Coordinator

The

Role

Quint is looking for a Rooms Coordinator to join our growing events team. The role will be responsible for

supporting

the

developing

and

maintaining

of

relationships

with

internal

and

external

stakeholders

to execute and fulfill overall event objectives. You are a customer service whizwith a gift for making clients feel like VIPs. You can support events seamlessly

and

simultaneously

from

beginning

to

end.

You

are

detail

oriented

and

forward

thinking.

You thrive working in a fast-paced and collaborative environment. And you’refun, friendly, and driven.

Responsibilities

Client

Relations

• Support

  relationships

  between

  Quint

  clients

  and/or

  potential

  clients

  and

  Hotel

  Partners.

• Identify

  client

  needs

  and

  provide

  exceptional

  customer

  service.

• Support

  Quint

  -

  Rooms

  Division

  team

  managing

  client

  programs

  and/or

  events.

Rooms/Event

Management

• Assist

  with

  managing

  clients’/events’

  sub-blocks

  (vendors,

  artists,

  production

  teams,

  sponsors, etc.)

• Work with clients’ internal departmentsto

  confirm

  event

  requirements

  are

  addressed

  and

  met,

  and

  toensure seamless implementation of each event for the client.

• Implement

  event

  project

  checklists

  for

  all

  existing

  events

  and

  new

  events.

• Rooming

  list

  management

  includes;

  reviewing

  cut

  off

  dates

  and

  collecting

  rooming

  lists

  from clients,

  ensuring

  accuracy

  of

  internal

  systems

  &

  hotel

  booking

  systems

  (confirmation

  #,

  check in/check out dates, rates).

• Auditing

  hotel

  rates

  against

  our

  contracted

  rates

  to

  ensure

  lowest

  rate

  for

  our

  clients

  and

  guests.

• Auditing

  hotel

  inventory

  to

  ensure

  we

  have

  enough

  rooms

  for

  clients

  and

  guests

  once

  contracted

Requirements

Education

and

Experience

• Proficient

  in

  Google

  applications,

  MS

  Word,

  Excel,

  and

  event

  management

  programs

  and

  CRM such as ARN, ZOHO, and SalesForce.

• Ability

  to

  make

  timely

  and

  sound

  decisions

  affecting

  client,

  attendee,

  or

  hotel

  experience.

• Strong

  working

  knowledge

  of

  policies,

  procedures

  and

  practices

  used

  in

  hotels.

• Bachelor’s

  degree

  in

  related

  field;

  preferable

  emphasis

  in

  sports

  management,

  hospitality,

  and event planning.

• Three

  or

  more

  years

  of

  hotel

  meeting/event

  coordination

  or

  equivalent

  combination

  of education and experience.

Physical

• Must

  be

  able

  to

  lift

  up

  to

  15

  pounds

• Ability

  to

  work

  nights

  and

  weekends

  as

  needed.

• Ability

  to

  be

  seated

  for

  long

  periods

  of

  time.