{"id":952043,"url":"https://alion.io/job/quip-marketplace-operations-manager","title":"Marketplace Operations Manager","company":{"id":174510,"name":"quip","domain":"getquip.com","url":"https://alion.io/company/quip-2","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Management","role_family":"Management","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":100000,"max":120000,"currency":"USD","period":"year","gross":null,"usd_annual":120000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Wi-Fi","optional":true}],"status":"live","first_seen_at":"2026-09-16T00:23:44Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-11-02T04:55:01Z","board_verified":true,"closed_at":null,"days_open":47,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":47},"description":"DESCRIPTION\nquip is searching for a Marketplace Operations Manager to run and grow our marketplace business. In this role you'll own day-to-day performance across Amazon, TikTok Shop, and 3P marketplaces, and lead the operational launch of every new marketplace quip enters, building the playbook as you go.\nYou'll be quip's internal expert on every platform we sell on, the day-to-day partner to our Amazon and TikTok Shop agencies, and the link between marketplaces and our creative, marketing, DTC, operations, and CX teams. You'll bring hands-on experience in Amazon Seller Central or TikTok Shop Seller Center, comfortable moving between strategy and execution, and the organization to run several channels at once without dropping a thread. \nThis is an individual contributor role reporting to our Director, Marketplaces, with scope that grows as quip's marketplace footprint does.\nThis is a hybrid role based in our DUMBO, Brooklyn office two days per week. \n\nBase Salary: $100k to $120k\nThis range represents anticipated base salary range for this position, in addition to competitive benefits and equity (as applicable). We carefully assess and consider several factors with each candidate, including location, role-related knowledge, experience and skills. Compensation may vary based on these considerations\nRESPONSIBILITIES\nMarketplace Operations\nManage day-to-day execution across Amazon Seller Central, TikTok Shop Seller Center, and other 3P marketplaces, including listings management, promotions, account issue resolution, and other issues as they arise.\nMonitor Buy Box ownership and unauthorized sellers, maintain trackers, and escalate to legal or agency partners as needed.\nCollaborate with the Director of Marketplaces to plan and execute promotional strategy across marketplaces, including alignment with channel counterparts and agencies end-to-end.\nMaintain support files for marketplace operations including item catalog files, promotion calendars, project trackers, and more. \nOwn communications with internal and external partners ensuring both are briefed on marketplace plans including innovation launches, promotional event executions, marketing plans, and more\nServe as the escalation point for marketplace buyer messaging, with agency partners owning day-to-day responses.\n\nAgency Partnership\nServe as the day-to-day point of contact for quip's Amazon and TikTok Shop agencies.\nBrief agency on deliverables, review the output, and hold agency partners accountable to agreed deadlines and KPIs.\nTranslate agency recommendations into decisions the Director and internal teams can act on.\nFacilitate execution of TikTok Shop and Amazon affiliate campaigns and programs with agency partners and social marketing counterparts.\nNew Marketplace Launches\nLead the operational build-out of new marketplaces, covering cataloging, content, compliance, and ads setup.\nAct as project manager across internal teams, keeping creative, hardware PM, DTC, operations, and CX aligned to the launch timeline.\nBuild repeatable playbooks and SOPs so each launch moves faster than the last.\nListing Quality & Content\nAudit and maintain product detail pages across every marketplace, including images, titles, copy, A+ Content, and parent-child variations\nWork with agencies for continuous catalog management including maintaining necessary files and trackers.\nPartner with agencies and internal teams on new launches, including item setup in Amazon Seller Central.\nWrite and submit creative briefs for marketplace asset needs, working with internal creative through asset handoff and coordinating implementation with agency partners.\nInventory & Demand Signal\nOversee the demand planning process by monitoring inventory health across marketplaces, providing demand input to agencies for file updates, flagging stockout risk early, and representing marketplaces in internal demand planning meetings.\nPartner with agencies and Operations on shipment planning so inventory levels support sales targets.\nOwn the marketplace forecast for new item launches, aligning inputs with the Director and partnering with hardware PMs through launch.\nPerformance & Insights\nOwn the read on marketplace performance across sales, ad spend and efficiency, conversion, content health, and inventory, and proactively flag risks and opportunities.\nMaintain internal performance reporting files and updates by integrating data from multiple sources on a weekly basis.\nInterrogate Amazon and TikTok Shop advertising performance across campaigns including Sponsored Products, Sponsored Brands, and Sponsored Display, and hold agency partners accountable to the plan.\nMonitor item-level ratings and reviews, analyze trends, and share findings with the broader team.\nStay current on each platform's algorithm, policy, and best-practice changes, and translate them into action quickly.\nREQUIREMENTS\n\n3-5+ years in ecommerce or marketplace management, brand-side or agency-side\nDeep hands-on experience in either Amazon Seller Central or TikTok Shop Seller Center, with working familiarity with the other. You will own both from day one\nExperience working with external agencies: setting the brief, reviewing the work, and holding partners accountable to results\nAbility to read and interrogate marketplace advertising performance. You don't need to have run campaigns yourself, but you do need to know when a report is telling you something is wrong\nWorking knowledge of FBA inventory mechanics and how marketplace demand feeds a broader planning process\nStrong analytical skills, comfortable in Excel and dashboards, and able to turn data into a clear recommendation\nExcellent organization and proactive communication, with the ability to support several marketplaces at once, pivot when priorities shift, and tailor the message to the audience\nDemonstrated ability to thoughtfully apply AI-powered tools to your own workflow, improving speed and quality without outsourcing judgment\nExperience with Ulta's marketplace or other emerging retail marketplaces is a plus\nExperience with TikTok Shop creator and affiliate programs is a plus\nBenefits:\nHybrid working environment, with an office located in the heart of DUMBO with breathtaking views of Manhattan Bridge\nYear round early “summer Fridays”\nWiFi enabled rooftop\nCompetitive medical benefit package\nCommuter benefits for parking & transit\nCompetitive paid parental leave policy for qualifying employees\nOpen vacation policy\nDog-friendly office space\n401k Tax Benefits\nCompetitive compensation package\nFully stocked kitchen with snacks (make sure to use your quip after snacking!)\nYour very own quip with employee discount packages\nThe opportunity to help us make oral care more simple, effective and accessible!\nAbout quip\nquip is a design-led oral health and wellness company on a mission to transform oral care from a \"have-to\" chore into a \"want-to\" ritual. Launched in 2015, we provide effective, simple and well-designed oral health","description_format":"text","description_chars":6975,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Hybrid work","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Marketplaces","E-commerce Platforms","Personal Hygiene & Toiletries"],"lifecycle":[{"event":"open","at":"2026-09-16T01:35:09Z"}],"visa":[],"liveness":{"score":75,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.83,"p_room":0.9,"age_days":47,"expected_fill_days":83,"reasons":["conf:1","win:mid"],"computed_at":"2026-11-02T06:13:15Z"},"pay":{"stated_usd_annual":120000,"is_top_pay":true},"html_url":"https://alion.io/job/quip-marketplace-operations-manager","json_url":"https://alion.io/job/quip-marketplace-operations-manager.json","meta":{"generated_at":"2026-11-02T07:55:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11131,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":174510},"rest":"https://alion.io/mcp/rest/get_company?id=174510"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fquip-marketplace-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fquip-marketplace-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fquip-marketplace-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/quip-marketplace-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fquip-marketplace-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":952043}},{"tool":"search_jobs","arguments":{"company":"getquip.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":952043},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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