{"id":1316703,"url":"https://alion.io/job/quortex-hr-operations-partner-americas","title":"HR Operations Partner, Americas","company":{"id":181213,"name":"Quortex","domain":"quortex.io","url":"https://alion.io/company/quortex","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Georgia"],"countries":["GE"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":69000,"max_usd":182000,"period":"year","method":"role_country_seniority_unknown","sample_n":3603},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-23T00:00:00Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-27T19:54:56Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Position Summary\nThe HR Operations Partner, Americas plays an important role in supporting employees, managers and leaders across the Americas region. Reporting to the Head of HR, you will work across the full employee lifecycle, helping to ensure employees receive an excellent experience from recruitment and onboarding through to development, benefits administration and offboarding.\nThis is a broad and varied HR generalist role where no two days are likely to be the same. You'll work closely with employees, managers, external providers and colleagues across the wider Quortex and Lumine organisations, helping to deliver effective people processes while contributing to a positive and inclusive employee experience.\nThe role offers significant exposure to international HR practices and provides opportunities to participate in regional and global HR projects. It is well suited to someone who enjoys working independently, takes pride in delivering excellent service and is interested in developing their career within a growing global organisation.\nKey Responsibilities\nEmployee Lifecycle Management\nOwn and administer all employee lifecycle activities for employees, contractors and EOR workers across the Americas.\nCoordinate onboarding activities including employment documentation, system setup, inductions and manager readiness.\nPrepare and manage employment changes including promotions, compensation changes, transfers, leave arrangements and contractual updates.\nCoordinate offboarding activities, ensuring all employment, payroll, benefits and system actions are completed accurately and on time.\nMaintain accurate employee records and ensure data integrity within Workday and associated systems.\nEmployee & Manager Support\nServe as the primary HR point of contact for employees and managers throughout the region.\nProvide practical guidance on HR policies, procedures and employment-related matters.\nSupport managers with performance, attendance, leave management and routine employee relations issues.\nEscalate complex employee relations matters appropriately whilst maintaining a positive employee experience.\nSupport compliance with applicable US and Canadian employment laws and company policies\nRecruitment & Talent Support\nSupport managers throughout the recruitment process including interview scheduling, candidate communications and offer administration.\nEnsure a smooth and professional experience for candidates and new hires.\nAssist with talent review, performance management and employee development processes.\nPayroll, Benefits & Provider Management\nCoordinate employee data changes and payroll inputs with payroll providers and Finance teams.\nManage relationships with external benefits brokers, insurers, EOR providers and employment service vendors.\nSupport annual benefits renewals, enrolment activities and employee communications.\nAssist employees with benefits-related queries and ensure timely resolution of issues.\nProjects & Continuous Improvement\nLead or support regional implementation of global HR initiatives, policy changes, organisational transitions and systems implementations across the Americas.\nSupport policy development and process harmonisation projects.\nIdentify opportunities to improve efficiency, employee experience and operational effectiveness\nProduce HR reports and workforce information as required.\nAssist with policy implementation and employee communications.\nSkills & Competencies\nStrong customer-focused approach.\nExcellent communication and relationship management skills.\nHighly organised with strong attention to detail.\nPractical and solutions-oriented mindset.\nAbility to work independently and manage competing priorities.\nStrong judgement and ability to escalate appropriately.\nHigh levels of integrity and confidentiality.\nContinuous improvement mindset.\nExperience Requirements\nWe recognise that strong candidates may not meet every requirement listed below. If your experience is broadly aligned and you're excited about the opportunity, we encourage you to apply.\nWe're particularly interested in candidates who bring:\nEvidenced progressive HR Generalist or HR Operations experience.\nStrong knowledge of US employment practices and employee lifecycle processes.\nExperience supporting payroll and benefits administration.\nExperience managing relationships with external benefits providers, brokers or EOR providers.\nExperience using Workday or a similar enterprise HRIS.\nExperience within an international technology or software environment would be advantageous.\nInternational HR exposure is desirable but not essential.","description_format":"text","description_chars":4602,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Photo & Video Editing Software","Streaming & OTT Platforms"],"lifecycle":[{"event":"open","at":"2026-09-26T19:09:40Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":4,"expected_fill_days":17,"reasons":["conf:0","win:early"],"computed_at":"2026-09-27T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/quortex-hr-operations-partner-americas","json_url":"https://alion.io/job/quortex-hr-operations-partner-americas.json","meta":{"generated_at":"2026-09-28T01:12:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":732,"day_limit":5000,"remaining_today":4268,"minute_limit":60,"resets_at":"2026-09-29T00:00:00Z"}}}