{"id":660467,"url":"https://alion.io/job/quorum-account-manager","title":"Account Manager","company":{"id":684655,"name":"Quorum","domain":"quorum.us","url":"https://alion.io/company/quorum-4","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Washington, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":65000,"max":80000,"currency":"USD","period":"year","gross":null,"usd_annual":80000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":false}],"status":"live","first_seen_at":"2025-06-22T21:55:07Z","employer_posted_date":"2025-06-22","last_verified_at":"2026-11-03T19:57:56Z","board_verified":true,"closed_at":null,"days_open":499,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":498},"description":"Based in Washington, D.C., Quorum is the leading provider of workflow software and information services for government affairs professionals globally. We serve over 2,000 customers-including over 50% of the Fortune 100-across 30+ countries.\nAt Quorum, our \"product\" isn't just our software; it’s our people. We are looking for a 100% remote Account Manager who is a natural relationship-builder and a strategic growth driver. This isn't just a renewal role-it’s an opportunity to act as a trusted advisor to the world’s leading public affairs teams.\nThe Impact You’ll Have\nAs an Account Manager, you are the strategic anchor for our customers. You will own a portfolio of accounts, ensuring they don't just use Quorum, but thrive on it. You’ll be responsible for the entire lifecycle of the partnership: from driving deep product adoption and proving ROI to C-Suite executives, to identifying new ways our tools can help clients achieve their mission through upselling and cross-selling.\nKey Responsibilities\nRelationship Mastery: Build long-lasting relationships with clients, moving beyond a \"vendor\" status to become a trusted advisor who understands their unique pain points.\n\nDrive Growth: You’ll be the engine of Quorum’s revenue expansion, finding and closing opportunities to bring more of our solutions to the organizations that need them.\n\nRetention & Turnarounds: You take pride in \"saving\" high-risk clients and turning them into loyal brand advocates who provide references and referrals.\n\nVoice of the Customer: You’ll bridge the gap between our users and our Product/Engineering teams, ensuring that client feedback directly influences our roadmap.\n\nAI-Forward Strategy: Leverage AI tools to synthesize account performance and automate reporting, allowing you more time to focus on high-value strategic discussions.\n\nAbout You\nThe Experience: You have 2+ years in Account Management or Customer Success within the SaaS space, with a proven track record of hitting revenue and retention targets.\n\nThe Communicator: You are confident leading Executive Business Reviews with C-Suite leaders and can translate complex software features into measurable business impact.\n\nThe \"People Person\": You establish rapport with ease-whether in-person or online-and naturally channel empathy into effective client advocacy.\n\nTech-Passionate: You love teaching people how technology can solve their everyday problems and make their professional lives better.\n\nCivic-Minded: You’re excited by the opportunity to impact politics and public affairs; perhaps you’ve worked on a campaign or are a self-proclaimed \"news junkie.\"\n\nAbout the Account Management Team\nWe’re responsible for ensuring that clients have an amazing experience with Quorum.\nWe are Educators: We provide team and individual product demonstrations that promote best practices in the government affairs space.\n\nWe are Advocates: We act as staunch advocates for our clients, identifying and responding to their unique use cases.\n\nWe are Creative: We are dedicated to every user’s success and address challenges quickly and creatively.\n\nWe are a Community: We take pride in developing personal relationships with our users and our team. We're very close-we work together, hang out together, and regularly support one another to ensure the success of our clients.\n\nOur Work Environment\nWe are an AI-forward team-AI is built into how we work, think, and grow.\n\nWe are a remote-friendly team with flexible work options: work remotely or, if you're in the area, choose to visit our vibrant, sunlit space in our modern, open-concept office in Washington, D.C.\n\nOur office building is located in the heart of downtown DC, easily accessible by metro, bus, and rideshares. It is also in close proximity to great restaurants, food trucks, shopping, and popular happy hour spots.\n\nBenefits\nFlexible Paid Time Off\n\nPaid Company holidays plus additional company-wide days off for team members to rest and recharge\n\nFour Day Weekends for President’s Day, Memorial Day, and Labor Day\n\nFree Subscription to LinkedIn Learning to support professional development\n\nInvest in Yourself Days - one designated day per quarter dedicated to your professional development!\n\nWork from Home Reimbursement for home office support\n\n401k match\n\nHealth & Financial Wellbeing support\n\nComprehensive medical, dental, and vision insurance plan options\n\nVirtual and in-person team events\n\nCommunity groups open to all team members\n\nPaid 12 weeks off for parental leave\n\nCompensation\nBase range of $65,000 - $80,000 based on experience + variable compensation.\n\nThis is a full-time remote position, Exempt - not eligible for overtime.\n\nOur Commitment to Pay Transparency: What Does That Mean For You?\nWe will not ask you what you are currently earning.\n\nWe will consider years of relevant experience, relevant professional certifications/education, and performance expectations in setting what we believe is a competitive, fair base salary offer.\n\nWe will be transparent about our compensation structure so that all candidates have equal access to compensation information and can make an informed decision about whether or not Quorum is the right workplace for them.\n\nWe comply with all requirements for US government federal contractors issued by the OFCCP, IFR, and the terms of our government contracts.\nEEO/AA/F/M/Vet/Disabled\nWe are currently hiring for this position in the following states: DC, FL, GA, IL, LA, ME, MD, MA, MI, MO, NE, NJ, NC, OH, PA, SC, TN, TX, VT, VA, WV.\nAI Disclosure:\nAt Quorum, we utilize modern talent acquisition tools, including our Applicant Tracking System, Ashby, to assist our recruiting team. We use AI-assisted features solely to help us search our database, sort information, personalize our email outreach, and support interview note-taking (candidates have the option to opt out). We do not use automated tools or algorithms to screen out, rank, or make final selection or rejection decisions regarding your application. 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