{"id":3643560,"url":"https://alion.io/job/quyn-isp-wisp-installation-technician","title":"ISP / WISP Installation Technician","company":{"id":4497262,"name":"Quyn","domain":null,"url":"https://alion.io/company/quyn","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Johannesburg, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"TCP/IP","optional":false},{"name":"Wi-Fi","optional":false}],"status":"live","first_seen_at":"2026-10-31T09:01:04Z","employer_posted_date":null,"last_verified_at":"2026-10-31T09:01:04Z","board_verified":false,"closed_at":null,"days_open":9,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":9},"description":"Duties & Responsibilities\nWireless Internet Installations\n\n Install and configure wireless CPE devices and outdoor antennas.\n\n Install and align point-to-point (PTP) and point-to-multipoint (PTMP) wireless links.\n\n Perform line-of-sight (LOS) assessments and wireless site surveys.\n\n Configure and troubleshoot wireless connectivity.\n\n Test signal strength, signal-to-noise ratio (SNR), CCQ and link performance.\n\n Install mounting brackets, poles and associated hardware.\n\n Ensure proper cable routing, waterproofing, grounding and surge protection.\n\nNetwork Configuration\n\n Configure customer routers and wireless access points.\n\n Set up PPPoE, DHCP, static IP addresses and NAT.\n\n Configure Wi-Fi networks, passwords and basic security.\n\n Troubleshoot LAN, WAN, DNS and connectivity issues.\n\n Perform speed tests, latency tests and packet-loss diagnostics.\n\n Diagnose IP addressing, routing and network performance problems.\n\n Configure basic MikroTik and Ubiquiti network devices.\n\nFibre and Structured Cabling\n\n Install and terminate CAT5e and CAT6 network cables.\n\n Crimp RJ45 connectors and test cable continuity.\n\n Install network trunking, conduit and cable management systems.\n\n Install and configure ONTs and customer routers for fibre connections.\n\n Assist with fibre fault identification and troubleshooting.\n\n Maintain neat, safe and professional installations.\n\nMaintenance and Fault Finding\n\n Respond to customer connectivity faults and service interruptions.\n\n Identify and resolve hardware, cabling, signal and configuration issues.\n\n Replace faulty CPE devices, routers and power supplies.\n\n Diagnose interference and poor wireless link performance.\n\n Perform preventative maintenance on customer and network equipment.\n\n Escalate complex network issues to senior engineers or the NOC.\n\nCustomer Service and Documentation\n\n Communicate professionally with customers during installations and support visits.\n\n Explain basic router operation and Wi-Fi connectivity to customers.\n\n Complete installation checklists and job cards.\n\n Record equipment serial numbers, IP addresses and installation details.\n\n Capture photographs of completed installations.\n\n Update ticketing and job management systems.\n\n Maintain accurate records of faults, repairs and installations.\n\nDesired Experience & Qualification\nEducation and Qualifications\n\n Grade 12 / Matric.\n\n Relevant IT, telecommunications or networking qualification advantageous.\n\n CompTIA Network+ or Cisco CCNA advantageous.\n\n MikroTik MTCNA certification advantageous.\n\n Ubiquiti training or certification advantageous.\n\nExperience\n\n Minimum 1–3 years of experience in ISP, WISP, telecommunications or network installations preferred.\n\n Practical experience installing wireless internet equipment.\n\n Experience with outdoor CPE devices and wireless antenna alignment.\n\n Experience configuring customer routers and network devices.\n\n Experience with Ethernet cabling and network troubleshooting.\n\n Previous field technician experience advantageous.\n\nRequired Technical Knowledge\n\nThe candidate should have working knowledge of:\n\n TCP/IP networking\n\n DHCP, DNS, NAT andPPPoE\n\n LANandWANnetworking\n\n Wireless networking (2.4 GHz, 5 GHz and other relevant frequency bands)\n\n Point-to-point and point-to-multipoint wireless networks\n\n RF signal alignment and interference troubleshooting\n\n MikroTik RouterOS\n\n Ubiquiti airMAX / UISP equipment\n\n Ethernet cabling and PoE\n\n Basic network security\n\n Wi-Fi configuration and troubleshooting\n\n Basic fibre internet installations\n\nPhysical and Operational Requirements\n\n Valid South African driver's licence.\n\n Willingness and ability to work at heights.\n\n Comfortable working on roofs, ladders and elevated structures.\n\n Physically fit and capable of carrying equipment and tools.\n\n Willingness to travel between customer sites.\n\n Availability for occasional after-hours and weekend callouts.\n\n Ability to work outdoors in varying weather conditions, subject to safety requirements.\n\n Commitment to occupational health and safety procedures.\n\n Working-at-heights training advantageous.\n\nPersonal Attributes\n\n Strong problem-solving and troubleshooting skills.\n\n Good communication and interpersonal skills.\n\n Professional appearance and customer-focused attitude.\n\n Ability to work independently and as part of a team.\n\n Good time managementand punctuality.\n\n Attention to detail and quality workmanship.\n\n Responsible handling of company tools, equipment and vehicles.\n\n Willingness to learn new networking technologies.\n\n Ability to work under pressure and meet installation deadlines.\n\nPreferred Equipment Experience \n\n Experience with any of the following will be advantageous:\n\n Ubiquiti NanoStation, LiteBeam, PowerBeam and Rocket\n\n MikroTik routers, wireless CPEs and RouterBOARD devices\n\n CambiumNetworks wireless equipment\n\n TP-Link and other customer routers\n\n PoE injectors and switches\n\n Ethernet cable testers and crimping tools\n\n Wireless alignment and diagnostic tools\n\n Fibre ONTs and related customer equipment\n\n Key Performance Indicators (KPIs) Performance will be assessed on:\n\n Number of successful installations completed.\n\n First-time installation success rate.\n\n Quality and neatness of installations.\n\n Fault resolution time.\n\n Repeat callouts and installation-related faults.\n\n Customer satisfaction.\n\n Accuracy of job cards and technical documentation.\n\n Compliance with health and safety procedures.\n\n Care and maintenance of company equipment.\n\nAdditional Advantages\n\n Experience with tower and high-site installations.\n\n Experience with wireless backhaul links.\n\n Knowledge of VLANs, routing and network monitoring.\n\n Experience with fibre splicing and OTDR testing.\n\n Experience with UPS and backup power installations.\n\n Familiarity with ISP monitoring and management platforms.\n\n Understanding of network capacity and wireless interference management. \n\nApplication Requirements\n\nInterested candidates should submit:\n\n Updated CV detailing relevant technical experience.\n\n Copies of relevant qualifications and certifications.\n\n Details of wireless and networking equipment previously used.\n\n Confirmation of a valid driver's licence.\n\n Contactable references from previous employers.\n\nPackage & Remuneration\nSalary: Market-related, based on qualifications, technical skills and experience.","description_format":"text","description_chars":6331,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Broadband"],"lifecycle":[{"event":"open","at":"2026-11-02T21:58:50Z"}],"visa":[],"liveness":{"score":77,"band":"hot","label":"Hiring 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