{"id":2536572,"url":"https://alion.io/job/qxo-inside-sales-representative-10","title":"Inside Sales Representative","company":{"id":2455029,"name":"QXO","domain":"qxo.com","url":"https://alion.io/company/qxo","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["McAllen, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-10-14T14:23:13Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-16T08:42:04Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Overview\nQXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.\nWhat you will do:\nThe Inside Sales Representative is responsible for providing exceptional customer service while supporting sales growth through product knowledge, quotations, order management, and customer relationship development. This role serves as a primary point of contact for contractors, builders, homeowners, and commercial customers by assisting with product selection, pricing, order processing, and project support. Working closely with Outside Sales, Operations, Purchasing, Warehouse, and Delivery teams, the Inside Sales Representative ensures customer orders are completed accurately and efficiently while delivering an outstanding customer experience.\nCustomer Service & Sales\nServe as the primary point of contact for customers via phone, email, and walk-in inquiries \nReceive and process requests for quotations, orders, returns, cancellations, product information, pricing, billing inquiries, and order corrections \nProvide accurate pricing, quotations, and product recommendations for building materials and related products \nBuild and maintain strong relationships with contractors, builders, homeowners, commercial customers, and vendors \nIdentify customer needs and recommend products and solutions that support successful project outcomes \nDeliver exceptional customer service by resolving questions, concerns, and product issues promptly and professionally\nOrder Management & Sales Support\nProcess sales orders, purchase orders, returns, credits, and exchanges accurately and efficiently \nCoordinate order fulfillment with warehouse, yard, purchasing, production, and delivery teams \nMonitor inventory availability and communicate lead times, substitutions, and product updates to customers \nMaintain customer accounts, pricing structures, sales documentation, and order records within company systems \nAdhere to company pricing guidelines, credit policies, and customer account procedures \nSupport Outside Sales Representatives through quotation preparation, project coordination, and account management\nBusiness Development\nPlan and implement prospecting, telemarketing, and customer outreach activities to generate new business opportunities \nSupport branch sales initiatives by identifying opportunities to expand existing customer relationships \nPromote company products, services, vendor programs, and value-added solutions \nDevelop product knowledge to effectively recommend new products and alternatives \nAssist with special-order sourcing and product availability research as needed\nCross-Functional Collaboration\nPartner with Operations, Purchasing, Warehouse, Production, Delivery, and Customer Service teams to ensure seamless order execution \nCommunicate effectively with customers, vendors, internal team members, and management regarding order status and project updates \nAssist with resolving delivery issues, inventory concerns, and product discrepancies \nParticipate in sales meetings, product training, and continuous improvement initiatives \nPerform additional duties as assigned\nWhat you will bring:\nStrong customer service and relationship-building skills \nExcellent verbal and written communication abilities \nStrong organizational, multitasking, and time-management skills \nAbility to manage multiple priorities in a fast-paced environment \nStrong attention to detail and commitment to accuracy \nAbility to effectively communicate and follow up with customers, vendors, team members, and management \nStrong problem-solving skills with a proactive, team-oriented mindset \nEagerness and ability to quickly learn and retain extensive product knowledge \nHigh school diploma or equivalent; additional education in Business, Construction, or related field is a plus \nPrevious inside sales, sales support, customer service, or front-line retail sales experience \nExperience in building materials, lumber, construction supply, industrial distribution, or related industries preferred \nKnowledge of lumber products, building materials, and construction applications is a plus \nProficiency with ERP systems, CRM software, order entry systems, Microsoft Office, and other business applications \nSpanish bilingual communication skills are a plus \nPrimarily office and sales counter environment within a branch, warehouse, or building materials facility \nFrequent interaction with customers, warehouse personnel, yard associates, delivery drivers, vendors, and internal teams \nAbility to sit or stand for extended periods throughout the workday \nOccasional lifting of product samples, paperwork, or office materials (typically up to 25 pounds) \nMay require occasional overtime or weekend work based on business needs \nContinuous use of computers, phones, ERP systems, and business software to support customer service and sales operations\nWhat you will earn:\nHealth Care Benefits \n401(k) with employer match\nPaid Time Off\nQXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.","description_format":"text","description_chars":5739,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[{"language":"Spanish","level":"Proficiency (C2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wholesale","Kitchens, Bathrooms & Home Improvement"],"lifecycle":[{"event":"open","at":"2026-10-14T14:23:13Z"}],"visa":[],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":1,"expected_fill_days":14,"reasons":["conf:2","wave","velocity","win:early","comp:brand"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/qxo-inside-sales-representative-10","json_url":"https://alion.io/job/qxo-inside-sales-representative-10.json","meta":{"generated_at":"2026-10-16T12:41:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11917,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2455029},"rest":"https://alion.io/mcp/rest/get_company?id=2455029"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fqxo-inside-sales-representative-10"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fqxo-inside-sales-representative-10"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fqxo-inside-sales-representative-10"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/qxo-inside-sales-representative-10\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fqxo-inside-sales-representative-10"}]}