{"id":2258620,"url":"https://alion.io/job/r1-rcm-director","title":"Director","company":{"id":2203357,"name":"R1 RCM","domain":"r1rcm.com","url":"https://alion.io/company/r1rcm","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":64,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-10-22T06:10:10Z"}},"role":"HR","role_family":"HR","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15000,"max_usd":38000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1668},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-05T00:00:00Z","employer_posted_date":"2026-08-05","last_verified_at":"2026-10-22T02:28:23Z","board_verified":true,"closed_at":null,"days_open":78,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":78},"description":"Job Description\nR1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.\nWith over 30,000 employees globally and a robust presence in India, comprising over 17,000 employees across Delhi NCR, Hyderabad, Bangalore, and Chennai, we foster an inclusive culture where every team member feels valued and empowered. Our mission is to transform the healthcare industry by driving efficiency for healthcare systems, hospitals, and physician practices, continuously striving to make healthcare work better for everyone.\nDesignation: Director (Backend Operations)\nReports to (level of category): Senior Director\nMode of Work: Work from office\nShift Timing: 6 pm to 3 am\nJob Location: Chennai\nDriving Company Values & Vision: As Part of the Senior Leadership team need to make sure complete span is aligned with the end goals and values of the organization.\nLeadership/Coaching: Provides overall leadership to teams and day-to-day leadership to all DR and Non DRs but which in the span. Coach teams to be able to identify inquiries which are beyond scope of authority and take appropriate actions. Inspire all DRs to focus on adherence to policies and processes, Fosters a positive work environment. Develops and maintains productive working relationship with Sr. Manager & Ops Managers, setting a positive example for their working relationships with their teams\nCareer Development/Performance & Dialogue: Set goals and standards of performance for DRs and their team members which are linked to business goals; use appropriate measurement methods to monitor progress; take suitable accountability for successful completion of assignments or tasks. Provide on-going dialogue to DRs about their performance. Coaches and helps establish individual development.\nContinuous Improvement: Identifies and Strategies & approves process changes to improve customer experience. Maintain in-depth knowledge of client needs. Promotes and maintains a positive, professional image of R1 RCM.\nKnowledge Leadership - Candidate is expected to provide knowledge leadership by displaying a high degree of domain expertise in end to end RCM functions.\nAs Director, Candidate is Responsible for:\nResponsible for a span in the range of 800 FTEs. The span can vary depending upon process complexity and stage of business\nP&L Management by keeping close watch on LLR\nClient relationship management\nUpselling capabilities and performance to add further business & scope of work\nIdentify and lead projects of high impact within the business\nManage delivery of client’s expectations outlined in the scope of work SOW.\nManage Day to Day Operations by applying appropriate contractual provisions (scope of work), following quality & compliance guidelines, and leveraging expert resources.\nAbility to oversee and manage a team that will handle Backend service delivery for multiple clients/sites/facility.\nThis role is to ensure that the Middle management are managing their teams and meets all KRAs & SLAs.\nUnderstand Operations and Corporate Compliance, Policies and Procedures and best practices.\nRespond to all telephonic and email inquiries for clients & onsite team in a clear, concise and timely manner.\nOther duties as outlined by leadership\nWorking in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.\nOur associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com\nVisit us on Facebook","description_format":"text","description_chars":4240,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Revenue Cycle & Medical Billing"],"lifecycle":[{"event":"open","at":"2026-10-11T04:33:03Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.377,"p_room":0.28,"age_days":78,"expected_fill_days":21,"reasons":["conf:3","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/r1-rcm-director","json_url":"https://alion.io/job/r1-rcm-director.json","meta":{"generated_at":"2026-10-22T16:18:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16521,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2203357},"rest":"https://alion.io/mcp/rest/get_company?id=2203357"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fr1-rcm-director"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fr1-rcm-director"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fr1-rcm-director"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/r1-rcm-director\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fr1-rcm-director"}]}