{"id":1716875,"url":"https://alion.io/job/r1rcm-supervisor-patient-access","title":"Supervisor, Patient Access","company":{"id":2203357,"name":"R1 RCM","domain":"r1rcm.com","url":"https://alion.io/company/r1rcm","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":61,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":13,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Indianapolis, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":55000,"max":72717,"currency":"USD","period":"year","gross":null,"usd_annual":72717},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false}],"status":"live","first_seen_at":"2026-09-15T00:00:00Z","employer_posted_date":"2026-09-15","last_verified_at":"2026-10-12T12:35:33Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"Are you passionate about leading teams that make a difference in patient experience while driving operational excellence in healthcare?\nWe are the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups. At R1, you'll be part of a mission-driven organization that combines advanced technology with exceptional service to create better outcomes for patients and healthcare partners.\nAs a Patient Access Supervisor, you will lead a team of Patient Access professionals responsible for ensuring patients receive fast, accurate, and compassionate access to care.\nThis is more than a leadership role. It's an opportunity to shape the patient experience, support frontline healthcare teams, and drive revenue cycle performance through coaching, quality oversight, and operational excellence.\nWhat You'll Do:\nLead and support a team of Patient Access associates, providing ongoing coaching, guidance, and performance feedback\nEnsure the accuracy and completeness of patient registrations, insurance eligibility verification, and benefits validation\nDeliver exceptional customer service by helping resolve patient concerns and escalations with professionalism and empathy\nPartner with clinical and administrative teams to maintain strong working relationships and support efficient patient flow\nTrain and develop staff on workflows, policies, procedures, system enhancements, and regulatory requirements\nMonitor quality assurance metrics and ensure compliance with HIPAA, Joint Commission, and organizational standards\nSupport employee performance evaluations and talent development initiatives by providing meaningful feedback and coaching\nPromote the effective use of technology, systems, and operational tools to improve efficiency and service delivery\nIdentify opportunities to improve processes, quality outcomes, and the overall patient experience\nWhat We're Looking For:\nDemonstrated leadership experience with a passion for coaching and developing frontline teams\nStrong customer service, communication, and interpersonal skills\nAbility to lead effectively in a fast-paced healthcare environment with competing priorities\nExperience managing quality, productivity, and operational performance metrics\nKnowledge of patient access operations including registration, insurance verification, and eligibility processes\nStrong problem-solving and conflict-resolution skills\nBachelor's degree (or equivalent combination of education and experience)\nMinimum of 3 years of relevant experience, including at least 1 year in a leadership or management role\nWhat You'll Gain:\nLeadership experience within a growing healthcare organization\nExposure to patient access operations, revenue cycle management, and healthcare administration\nOpportunities to build and develop high-performing teams\nExperience collaborating with clinical, operational, and executive stakeholders\nCareer growth opportunities within R1's leadership pathway\nA culture focused on innovation, collaboration, and continuous improvement\nWhy You'll Love This Job\nLead with Purpose\nEvery day, you'll empower team members who support patients during some of their most important healthcare experiences. Your leadership will directly influence patient satisfaction, operational success, and team engagement.\nDrive Meaningful Results\nYou'll have the opportunity to improve quality, streamline processes, increase registration accuracy, and contribute to the financial health of healthcare organizations.\nGrow Your Leadership Career\nFrom coaching employees to managing performance and driving operational improvements, you'll gain valuable leadership experience that prepares you for future advancement opportunities.\nMake an Impact Across the Organization\nYou'll collaborate with patients, frontline staff, clinical teams, and leadership to create better experiences and outcomes throughout the patient journey.\nJoin a Supportive Team\nAt R1, you'll be surrounded by leaders and teammates who are invested in your success and committed to helping you grow professionally.\nFor this US-based position, the base pay range is $55,000.00 - $72,717.75 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 5.00%The healthcare system is always evolving - and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.\nOur associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.\nR1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.\nIf you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.\nCA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent\nTo learn more, visit: R1RCM.com\nVisit us on Facebook","description_format":"text","description_chars":6224,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Hospitals & Health Systems"],"lifecycle":[{"event":"open","at":"2026-10-02T18:55:11Z"}],"visa":[],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.382,"p_room":0.35,"age_days":27,"expected_fill_days":13,"reasons":["conf:1","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":{"stated_usd_annual":72717,"is_top_pay":false},"html_url":"https://alion.io/job/r1rcm-supervisor-patient-access","json_url":"https://alion.io/job/r1rcm-supervisor-patient-access.json","meta":{"generated_at":"2026-10-12T14:38:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22987,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2203357},"rest":"https://alion.io/mcp/rest/get_company?id=2203357"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fr1rcm-supervisor-patient-access"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fr1rcm-supervisor-patient-access"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fr1rcm-supervisor-patient-access"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/r1rcm-supervisor-patient-access\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fr1rcm-supervisor-patient-access"}]}