{"id":2519149,"url":"https://alion.io/job/raben-group-customer-service-representative","title":"Customer Service Representative","company":{"id":1503,"name":"Raben Group","domain":"raben-group.com","url":"https://alion.io/company/raben-management-services","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Piraeus, Greece","Athens, Greece"],"countries":["GR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11500,"max_usd":26000,"period":"year","method":"role_country_seniority_unknown","sample_n":38},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-14T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-14T00:00:00Z","board_verified":false,"closed_at":null,"days_open":10,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":10},"description":"Want to join Raben Group? We are looking for a Customer Service Representative to join our team in Piraeus.\nIf you are keen of logistics, you love offering exceptional support and you believe that our slogan “People with Drive” resonates with you, we want to meet you!\nHow you will Contribute:\nAct as the main point of contact for customers, ensuring timely, accurate, and professional communication.\nManage client inquiries and resolve issues efficiently, aiming to enhance customer satisfaction and retention.\nBuild and maintain strong relationships with existing customers by understanding their needs and providing tailored support.\nSupport daily operations by preparing and reviewing shipping documentation.\nMaintain accurate and up-to-date customer data in the CRM system.\nCollaborate closely with the Sales and Operations teams to ensure seamless service delivery and a high-quality customer experience.\nWhat We’re Looking For in You:\nPrevious experience in a similar customer service or logistics role will be considered an asset.\nExcellent command of the English language (written and verbal).\nProficiency in MS Office applications.\nStrong communication and interpersonal skills.\nCustomer-oriented mindset with the ability to handle requests effectively and professionally.\nStrong analytical thinking and problem-solving skills.\nAbility to prioritize tasks and manage daily workload efficiently.\nRaben Logistics Greece offers:\nCompetitive remuneration package aligned with experience and qualifications.\nΒonus scheme.\nA hybrid working arrangement, including up to two remote working days per month.\nPrivate health insurance.\nOpportunities for professional growth and continuous development within an international environment.\nAbout us:\nRaben Logistics Greece is a growing logistics company and a member of Raben Group, a leading international logistics network. We provide reliable transport and logistics solutions by combining strong local expertise with international standards.\nOur success is driven by our people. We foster a working environment built on teamwork, respect, and continuous development, giving our employees the opportunity to grow, contribute, and make a meaningful impact as part of our organization.\nΑπαραίτητα Προσόντα:\nΠαροχές:","description_format":"text","description_chars":2262,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance","Hybrid work"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Warehousing","Road Transport"],"lifecycle":[{"event":"open","at":"2026-10-14T10:06:00Z"}],"visa":[],"liveness":{"score":72,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.8,"p_room":0.9,"age_days":10,"expected_fill_days":23,"reasons":["seen:10","win:mid"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/raben-group-customer-service-representative","json_url":"https://alion.io/job/raben-group-customer-service-representative.json","meta":{"generated_at":"2026-10-24T08:48:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12511,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1503},"rest":"https://alion.io/mcp/rest/get_company?id=1503"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fraben-group-customer-service-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fraben-group-customer-service-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fraben-group-customer-service-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/raben-group-customer-service-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fraben-group-customer-service-representative"}]}