{"id":3251991,"url":"https://alion.io/job/rabobank-continuity-manager","title":"Continuity Manager","company":{"id":64128,"name":"Rabobank","domain":"rabobank.com","url":"https://alion.io/company/rabobank","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":72,"open_postings":117,"ghost_share":0.547,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":12,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Utrecht, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":5994,"max":8563,"currency":"EUR","period":"month","gross":true,"usd_annual":115128},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false}],"status":"live","first_seen_at":"2026-10-14T00:00:00Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-29T09:20:41Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":15},"description":"This is what we offer you\nGross monthly salary between € 5.994 and € 8.563 (scale 10).Thirteenth month's salary and 8% holiday allowance\n\n10% Employee Benefit Budget\n\nEUR 1,400 development budget per year\n\nHybrid working: balance between home and office work (possible for most roles)\n\nA pension, for which you can set the maximum amount of your personal contribution\n\nView allour benefits.\nJob Title\nContinuity ManagerJob Description\nContinuity Manager\nSafeguard the continuity of services for 9.5 million customers by leading the bank's response to major incidents and ensuring rapid recovery of critical operations.\nYou & Your Function\nLead the operational management of major incidents and crises that impact IT, security, or business operations. As a Continuity Manager, you coordinate stakeholders across the organisation, restore critical services under pressure, and drive continuous improvement after every disruption. Whether managing a large-scale IT outage or guiding post-incident evaluations, you ensure Rabobank remains resilient when continuity matters most.\nExamples for Practices\nCoordinate the resolution of major incidents to minimise customer impact and restore critical services quickly.\nStrengthen continuity management processes by identifying risks and implementing structural improvements.\nEnable stakeholders to make informed decisions during crises through effective coordination and communication, while building awareness and knowledge through training, workshops and crisis games.\nFacts & Figures\n36 hours per week plus participation in a 24/7 standby and on-call roster\nResponsible for activating and coordinating the Major Incident Management process across IT, Security, and Business operations\n9.5 million customers worldwide\nTop 3 Responsibilities\nFacilitate and coordinate the end-to-end Major Incident Management process, ensuring critical IT services and business operations are restored swiftly, professionally, and effectively.\nEngage, align, and influence stakeholders across technology, security, risk, and business domains to drive decisive action before, during and after continuity disruptions.\nEvaluate major incidents after resolution, define mandatory improvement actions, and continuously enhance continuity management capabilities and organisational resilience.\nAs part of Continuity & Crisis Management, you act as the highest operational escalation point for disruptions affecting IT, Security, and Business operations, helping the organisation remain resilient in times of crisis.\nTogether we achieve more than alone\nWe believe in the power of differences. It is precisely by combining people's differences that we become an even better bank. We are curious about what you add to our team of Continuity & Crisis Management,\n\"Maintaining continuity is a team effort. By bringing together experts from technology, business, security, and risk, we ensure that critical services remain available and that our customers can continue to rely on us, even during challenging situations.\"\nThe 25 people of Continuity & Crisis Management work to prevent, manage, and minimise business disruptions globally for Rabobank customers and employees. Collaboration is our approach; as one results-driven team within Rabobank. We combine strategic thinking with operational execution and continuously improve our capabilities to ensure the organisation is prepared for unexpected events.\nWork on yourself and the world around you at the same time\nFor us, your development and that of society go hand in hand. That's why we want to invest in you and work together for a better world. We summarise this in one sentence: At Rabobank, you work on yourself and the world around you at the same time. You'll see this reflected in your personal development budget, our hybrid working environment, and a healthy balance between work and home. You can work on banking services for our private and business customers, as well as societal issues such as food and energy transitions.\nWhy everyone is welcome at Rabobank\nAt Rabobank, we believe we become stronger through people who complement each other. By embracing our differences, we bring out the best in one another. We seek diversity in areas such as knowledge, skills, and experience, but also in gender, background, and culture. Across every department, we strive for variety and the freedom to be yourself, whoever you are. That's what diversity and inclusion at Rabobank is all about.\nYou & Your Talent\nMaster's degree in IT, Engineering, or a related field\nStrong knowledge of Cloud, Security, ITIL, Business Continuity Management, Risk Management, and IT Continuity\nFluent in Dutch and English, both written and spoken\nStrong team player with excellent stakeholder management and influencing skills\nCalm and structured under pressure, with the ability to prioritise effectively during critical situations\nAnalytical, results-oriented, and committed to continuous learning and development\nPreferred Experience\nMore than 5 years of experience within Rabobank or another financial institution\nExperience in IT Continuity, Business Continuity Management, or related fields\nBroad IT experience across multiple disciplines and roles\nExperience coordinating stakeholders across complex organisational environments\nExperience participating in 24/7 standby or crisis-management rotations\nYou & the application process\nQuestions about the role: contact Conny van Beek, Manager Continuity & Crisis Management, via .\nQuestions about working at Rabobank and the process: contact Charlotte Bos, Corporate IT Recruiter, via .\nIf you are invited for an interview, Bo, our virtual assistant, will contact you via SMS and email to schedule it.\nAnswers to frequently asked questions can be found at rabobank.jobs/nl/veelgestelde-vragen.\nA high-risk reliability check is part of the procedure.\nWe respect your privacy.","description_format":"text","description_chars":5936,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[{"language":"Dutch","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Continuous learning","Hybrid 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