{"id":4302881,"url":"https://alion.io/job/rac-superflex-roadside-patrol-hampstead-2","title":"Superflex Roadside Patrol - Hampstead","company":{"id":448732,"name":"RAC","domain":"rac.co.uk","url":"https://alion.io/company/rac-5","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eploy","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-13T11:08:20Z","employer_posted_date":"2026-11-14","last_verified_at":"2026-11-14T13:44:44Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About The Role\nJoin the RAC as a Superflex Roadside Patrol and use your technical expertise to get members moving when they need us most.\nEarn over £14,000 more in base pay with Superflex than on our Core Patrol contract, plus a £3,000 sign-on bonus.\nThat means a £50,669 base salary from the RAC, compared with £36,400 on our Core Patrol contract. You'll also receive an extra £5,200 in London weighting, bringing your total guaranteed pay to £55,869. You’ll still work an average 40-hour week, with Superflex offering higher guaranteed pay in return for being more flexible about when you work.\nIf you’re an experienced Vehicle Technician or Mechanic, Superflex is your chance to take your skills out on the road. As a Roadside Technician, you’ll diagnose faults, carry out repairs and help members get moving again, with the variety of a new challenge around every corner.\nWhere you'll work\nYou’ll be part of the Hampstead cluster, covering areas like Hampstead, Kilburn, Cricklewood, West Hampstead, Swiss Cottage.\nWe organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area.\nWhat you’ll get with Superflex\nOur highest Patrol base salaryEarn a £55,869 base salary inc. London Weighting allowance, plus a £3,000 sign-on bonus. That’s over £14,000 more in base pay than our Core Patrol contract. You’ll also have the chance to earn more through bonus and overtime.\n\nHigher pay, without a longer average working weekSuperflex is based on an average 40-hour week. What’s different is when those hours can fall. You’ll work across a wider range of shifts, with higher guaranteed pay in return for your flexibility.\n\nEverything you need to succeed on the roadsideStart and finish from home in your own RAC van, with your fuel card, full uniform, essential tools and diagnostic kit all provided. And we’ll invest in your technical development too, with ongoing training and the opportunity to work towards IMI accreditation.\n\nSo, what is Superflex?\nPut simply, you give us more flexibility around when you work, and you get higher guaranteed pay in return.\nYour shifts can fall between 6am and 2am, including early mornings, evenings, weekends and bank holidays. You’ll get your roster seven days in advance, with your core working hours confirmed three days before.\nAnd remember, Superflex is still based on an average 40-hour working week. It’s when you work those hours that’s different.\nOut on the road, you’ll get all the variety that comes with Patrol. One job could be a quick fix. The next could put your diagnostic and fault-finding skills to the test. It’s work you can take pride in, with the chance to build your skills and see the difference you’ve made for members straight away.\nWhat you’ll do\nDiagnose mechanical and electrical faults at the roadside, using the latest diagnostic equipment to find the right solution.\nCarry out roadside repairs to get members moving again wherever possible.\nAttend breakdowns across your local area, supporting members when they need you most.\nUse your technical experience and judgement to make safe, confident decisions at the roadside.\nExplain faults and repairs clearly, keeping members informed throughout the job.\nTake ownership of each breakdown from diagnosis through to the best outcome for the member.\nWork independently from your RAC van, with support from the wider team when you need it.\nWhat you'll need\nEither:\nNVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years’ experience\nor\n5+ years’ experience as a Vehicle Technician/Mechanic\nand\nA full UK driving licence with fewer than 6 points\nThe flexibility to work early mornings, evenings, weekends and bank holidays as part of the Superflex shift pattern.\nAs a Superflex Roadside Patrol at the RAC, you’ll get benefits that go the extra mile:\n Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings.\n Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments.\n Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term.\nWellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it.\nExtras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success.\nWe’re the RAC\n At the RAC, we don’t stand still. With over 125 years of history and 12.5 million members, we’re on a mission to become the UK’s number one motoring services provider.\nOur culture reflects that ambition - backed by a 4.5-star Glassdoor rating, our people know we’re serious about career growth, recognition, and support.\nWe celebrate individuality and champion every voice. As an equal opportunities' employer, we welcome people from all backgrounds and walks of life - it’s what sets us apart and drives us forward.","description_format":"text","description_chars":5510,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Insurance Brokers & Agencies","Auto Repair & Service"],"lifecycle":[{"event":"open","at":"2026-11-14T04:38:29Z"}],"visa":[],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":0,"expected_fill_days":28,"reasons":["conf:1","urgency","velocity","win:early","comp:brand"],"computed_at":"2026-11-14T05:58:10Z"},"pay":null,"html_url":"https://alion.io/job/rac-superflex-roadside-patrol-hampstead-2","json_url":"https://alion.io/job/rac-superflex-roadside-patrol-hampstead-2.json","meta":{"generated_at":"2026-11-14T19:27:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23861,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":448732},"rest":"https://alion.io/mcp/rest/get_company?id=448732"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frac-superflex-roadside-patrol-hampstead-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frac-superflex-roadside-patrol-hampstead-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frac-superflex-roadside-patrol-hampstead-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rac-superflex-roadside-patrol-hampstead-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frac-superflex-roadside-patrol-hampstead-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4302881}},{"tool":"search_jobs","arguments":{"company":"rac.co.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4302881},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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