{"id":3548241,"url":"https://alion.io/job/race-communications-sales-training-program-manager-remote-ca-only","title":"Sales Training Program Manager - Remote (CA Only)","company":{"id":686762,"name":"Race Communications","domain":"race.com","url":"https://alion.io/company/race-3","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":85,"open_postings":15,"ghost_share":0,"stale_share":0.6,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":71000,"max":79000,"currency":"USD","period":"year","gross":null,"usd_annual":79000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true},{"name":"Post-training","optional":true}],"status":"live","first_seen_at":"2026-10-30T21:37:07Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-06T01:36:38Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":5},"description":"Location: Remote: California.\nLocation Status: Requires 25%-50% travel, including occasional overnight travel. Work will be primarily performed remotely from home office. Occasional travel to and work from other Race offices or off-site locations may be required.\nFree Fiber Internet Service\nComp: $71,000-$79,000 USD per year\nWho We Are:\nWe're more than a fiber internet provider, we're your neighbors, committed to connecting California communities since 1994. At Race, relationships matter as much as speed. We combine cutting-edge technology with a genuine, people-first approach that makes every interaction feel personal. Our team operates like family: collaborative, supportive, and dedicated to making a real difference. When you join Race, you're not just accepting a job, you're becoming part of a team that values integrity, celebrates wins together and believes that meaningful work happens when great people connect with great purpose.\nPosition Impact:\nThe Sales Training Program Manager is responsible for owning, managing, and continuously improving the company’s sales training infrastructure to drive consistent, high-level performance across inside sales and door-to-door (D2D) sales channels, including contractor teams. This role oversees the development, implementation, and optimization of onboarding programs, manages and optimizes the LMS platform (Articulate 360), and develops and scales training frameworks such as train-the-trainer models for both internal teams and external partners. The position plays a key role in enabling sales effectiveness by designing, coordinating, and delivering training across diverse sales environments, including inside sales and field-based D2D teams. The Manager provides hands-on coaching to sales representatives and frontline leadership, reinforcing core selling skills, improving execution, and ensuring alignment with company standards, messaging, and customer experience expectations.\nOperating with a high level of ownership, this role partners cross-functionally with Sales Leadership, Operations, Sales Training, and contractor teams to establish program priorities, align training initiatives with business objectives, monitor effectiveness, and drive continuous improvement. The role is accountable for training program consistency, execution, and measurable impact on sales performance, onboarding effectiveness, and overall business outcomes. The Sales Training Program Manager leads the ongoing evolution of a scalable, high-impact sales training ecosystem that supports business growth and consistent execution across markets and sales channels.\nRequirements\nQualifications and Experience:\nEligibility for US Employment without sponsorship\nMinimum of 18 years of age\nAssociate degree (A.A.) or equivalent education in a related field of study preferred\nHigh School Diploma or GED or equivalent combination of education and experience is required\nA valid driver's license, subject to successful verification through a DMV check, is mandatory\nAbility to travel to multiple work sites and maintain a flexible schedule based on the needs of the Sales organization, including evenings, overnight, weekends, holidays, and overtime as required\n3-5 years of experience in sales, sales training, enablement, or coaching roles, with increasing responsibility in training program ownership, development, implementation, or optimization\nProven success supporting both inside sales (phone-based) and outside sales (field or door-to-door) environments, including experience working with or training contractor teams\nDemonstrated ability to own, manage, and continuously improve training programs in a fast-paced, high-growth environment\nStrong public speaking, presentation, and facilitation skills with the ability to engage and influence diverse audiences, including frontline teams and leadership\nExperience developing structured training content, onboarding programs, and instructional materials that drive measurable performance outcomes\nProficiency with Salesforce, LMS platforms (Articulate 360 preferred), sales enablement tools, and data/reporting dashboards (e.g., SalesRabbit or similar)\nStrong analytical skills with the ability to interpret performance data and translate insights into actionable training improvements and measurable business results\nExceptional communication and interpersonal skills with the ability to influence cross-functional stakeholders without direct authority\nDemonstrated ability to manage training program priorities, timelines, deliverables, and stakeholder expectations across multiple sales channels\nExperience establishing program success metrics, evaluating training effectiveness, and using performance data to guide continuous improvement\nExperience in telecommunications or other rapid-growth, performance-driven industries strongly preferred\nThe ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication\nBilingual communication skills are considered a plus, particularly when serving diverse communities\nSkills:\nProficient use of MS Office applications including Teams, Word, Excel, and PowerPoint; teleconferencing applications\nFunctional use of common office equipment, computers, and office software\nEssential Duties and Responsibilities:\nTraining Strategy & Program Ownership\nOwn the strategy, ongoing management, and continuous improvement of sales training programs to ensure alignment with business goals, sales strategy, and customer experience standards\nIdentify performance gaps across inside sales, D2D, and contractor teams and develop targeted, scalable training solutions\nAlign training initiatives with sales campaigns, promotions, and go-to-market priorities\nTrack, measure, and report on training effectiveness and overall business impact\nEstablish program objectives, success measures, and priorities to ensure training initiatives deliver measurable business results\nManage training program timelines, resources, and deliverables to support consistent execution across sales channels\nOwn and maintain centralized storage and organization of training records, materials, completion data, and program documentation to ensure data accuracy, accessibility, and reliable reporting across sales channels\nTraining Program Design & Delivery\nDesign and implement structured training programs for inside sales, field (D2D), and contractor teams, including onboarding, skills development, and advanced selling techniques\nDevelop engaging curriculum covering customer discovery, objection handling, product knowledge, CRM utilization, and sales strategy\nFacilitate recurring training sessions to reinforce core competencies and introduce new sales concepts\nEvaluate and optimize training content, delivery methods, and learning experiences based on participant feedback, performance data, and evolving business needs\nEnsure training programs are scalable, repeatable, and consistently delivered across regions and sales channels\nSales Onboarding\nOwn the end-to-end onboarding process for new hires across inside sales, field teams, and contractor channels to ensure consistent ramp and readiness\nDeliver blended learning experiences including classroom, virtual, and hands-on field training.\nCoordinate onboarding schedules in alignment with hiring plans, contractor onboarding, and business needs\nDefine and monitor onboarding milestones and readiness criteria to improve time-to-productivity and ensure consistent new-hire preparation across channels\nOngoing Development & Coaching\nFacilitate ongoing workshops, role-playing sessions, and refresher training to support continuous skill development\nImplement and scale a train-the-trainer model to enable Sales Managers and contractor leaders to reinforce coaching in the field\nMaintain and continuously improve training resources including scripts, playbooks, and best-practice guides\nDevelop and maintain a structured training calendar and ongoing development roadmap aligned with sales performance needs and business priorities\nAssess the effectiveness of ongoing development initiatives and recommend enhancements to strengthen skill adoption and retention\nField Training & Market Support\nTravel to regional markets to support new territory launches and provide in-field coaching for D2D and contractor sales teams\nShadow sales representatives and provide real-time coaching and performance feedback\nTailor training support based on local market dynamics, team performance, and contractor needs\nIdentify recurring field performance trends and translate findings into program enhancements, standardized resources, and targeted training interventions\nPerformance Monitoring & Program Effectiveness\nAnalyze sales performance data to identify trends, skill gaps, and training opportunities across channels\nPartner with Sales Managers, Supervisors, and L&D to support development plans for underperforming team members\nDeliver targeted coaching interventions to improve individual and team performance\nEstablish and monitor program-level performance metrics to evaluate training effectiveness, knowledge retention, skill application, and impact on sales outcomes\nUse performance insights and stakeholder feedback to recommend program adjustments and prioritize continuous improvement initiatives\nCommunicate program performance, progress against objectives, and improvement opportunities to relevant stakeholders\nCollaboration & Cross-Functional Alignment\nCollaborate with Sales, Marketing, HR, L&D, and Operations to ensure training content reflects current campaigns, messaging, and business priorities\nPartner with internal stakeholders to track training completion, ensure compliance, and support onboarding and reporting processes\nCoordinate with contractor partners to ensure consistent training standards and execution\nServe as the primary program owner and point of coordination for sales training initiatives, aligning stakeholders on program priorities, deliverables, and outcomes\nDrive cross-functional alignment to ensure training programs remain current, consistent, and responsive to changes in products, processes, sales strategy, and market needs\nKey Performance Indicators (KPIs)\nTime-to-productivity for new hires across inside sales, D2D, and contractor channels.\nTraining completion, adoption, and engagement rates\nMeasurable improvement in sales performance following training interventions\nCoaching effectiveness and impact on individual and team performance\nConsistency of training execution across regions and contractor teams.\nAchievement of established training program objectives, milestones, and deliverables\nImprovement in knowledge retention, skill application, and post-training performance outcomes\nTraining program effectiveness and return on investment, where measurable\nVehicle Maintenance and Travel:\nMaintains vehicle/equipment pre-op/post-op to be prepared to perform required duties\nMaintains a clean driving record as defined by the current fleet insurance underwriter\nRequires 25%-50% travel, including occasional overnight travel\nSafety Protocols:\nAdheres to safety protocols and guidelines outlined in the Race employee handbook and job description to promote a safe work environment\nOther duties as necessary\nBenefits\nWhy Join Our Team:\nJoin a tight-knit crew-no faceless corporation vibes here\nGrowth potential: promotions and new challenges are part of our DNA\nCompetitive base salary of $71,000-$79,000 per year\nComprehensive Benefits Package: company-paid medical and dental insurance (starting the 1st of the month following your start date), PTO (vacation, sick), 11 paid holidays, paid birthdays, 401k matching (4%)\nFree fiber internet service for all employees living in our service area\nA culture built on integrity, mutual respect, and a shared purpose","description_format":"text","description_chars":11894,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["401k plan","Dental insurance","Flexible 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