{"id":120028,"url":"https://alion.io/job/rackspace-dcops-tech-iii","title":"Data Center Ops Technician III 3rd Shift","company":{"id":46166,"name":"Rackspace Technology","domain":"rackspace.com","url":"https://alion.io/company/rackspace","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":4,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":52015,"max":76250,"currency":"USD","period":"year","gross":null,"usd_annual":76250},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Linux","optional":false},{"name":"Red Hat","optional":false},{"name":"Ubuntu","optional":false},{"name":"VMWare","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-08-06T00:00:00Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-19T21:58:58Z","board_verified":true,"closed_at":null,"days_open":75,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":75},"description":"Job Summary: The Data Center Operations Technician owns the responsibility of all IT Infrastructure, including customer configurations, within the data center environment ensuring all customer server environments are secure, operational and maintain 99.999% uptime.\nWork Location/Days/Hours\nElk Grove Village, IL\n3rd Shift - Monday - Thursday 9:30PM - 8:30AM\nKey Responsibilities:\nResponsible for monitoring and prioritizing an internal ticketing system to provide customer support.\nProvide basic operating system storage troubleshooting, along with storage upgrades, hardware troubleshooting and Raid configuration changes.\nProvide hardware support and upgrades for servers running Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux or VMWare ESX Server.\nSimple operating systems administration can include, setting up OS network IP’s, fresh OS installs (using PXE), Firmware updates and basic OS troubleshooting.\nInstallation or removal of fiber or copper cabling. Along with Layer 1 network skills, that will include testing, as well as connectivity issues with previously deployed copper or fiber cabling.\nInstallation of network device hardware including switches, firewalls, load-balancers and security appliances.\nInstallation of hardware on storage devices including DAS and NAS arrays.\nComplete customer maintenances requests that include hardware modification, operating system installation, mounting of the devices within cabinets and completion of all cabling needs to be required.\nQualifications:\nHigh School Diploma or equivalent is required.\n2-years’ experience working in a data center environment.\nAble to build, repair or upgrade hardware components.\nStrong understanding of storage RAID configurations and requirements.\nMust be able to lift 50 lbs. overhead.\n#LI-DB1 #LI-Onsite\n\nOur compensation reflects the cost of labor across several geographic markets. The compensation range for this position ranges from $52,015.00/year in our lowest geographic market up to 76,250.90 USD/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Learn more about benefits at Rackspace.\n\nAbout Rackspace Technology\nRackspace Technology is the trusted operator of the full enterprise AI stack, from governed private cloud to AI inference and agents in production. From edge to core to cloud, we operate the infrastructure, data layer, and software integration to deliver business outcomes with the predictable cost, reliability, security, and compliance that regulated and mission-critical environments demand. We support customers in more than 120 countries with AI capabilities spanning private cloud, public cloud, applications, data and cyber resilience.\nMore on Rackspace Technology\nThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. 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