# DC Ops Technician III - UK

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey - providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it. The Data Centre Operations Technician (L3) owns the responsibility of all IT Infrastructure, including customer configurations, within the data centre environment ensuring all customer server environments are secure, operational and maintain 99.999% uptime. You must be able to work a flexible schedule, supporting a team doing 24x7x365 coverage, including holidays and weekends. This role is 2nd shift (12pm-9pm) 5 days p/week, rotating between Sun-Thurs and Tues-Sat. Key Accountabilities Utilize custom monitoring software and internal ticketing system to provide customer support Identify and troubleshoot simple hardware failures on x86-based servers to include the replacement of failed hardware components Troubleshoot

- **Id**: 4260752
- **Url**: <https://alion.io/job/rackspace-technology-dc-ops-technician-iii-uk>
- **Role**: Field & Service
- **Role family**: Field & Service
- **Seniority**: middle
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: explicit
- **Locations**: Slough, United Kingdom
- **Countries**: GB
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-13T15:22:03Z
- **Employer posted date**: 2026-11-13
- **Last verified at**: 2026-11-14T12:51:50Z
- **Board verified**: yes
- **Days open**: 1
- **Description format**: text
- **Description chars**: 5932
- **Description truncated**: no
- **Benefits**: Flexible schedule
- **Relocation offered**: no
- **Industries**: Cloud Platforms (IaaS & PaaS), Managed IT Services (MSP), AI Consulting & Integration, Cloud Consulting & Migration

## Company

- **Id**: 46166
- **Name**: Rackspace Technology
- **Domain**: rackspace.com
- **Url**: <https://alion.io/company/rackspace>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: services
- **Is intermediary**: no
- **Ats vendor**: Workday

### Truth index

- **Grade**: B
- **Score**: 81
- **Open postings**: 12
- **Ghost share**: 0.083
- **Stale share**: 0.417
- **Repost share**: 0.25
- **Time to fill p50 days**: 30
- **Computed at**: 2026-11-14T05:58:10Z

## Technologies

- **Linux** — Optional: no
- **Microsoft Office** — Optional: no
- **Red Hat** — Optional: no
- **Ubuntu** — Optional: no
- **VMWare** — Optional: no
- **Windows Server** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 1

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **United Kingdom** — Iso: GB; Kind: country

## Lifecycle

- Event: open; At: 2026-11-13T15:22:03Z

## Liveness

- **Score**: 63
- **Band**: ok
- **Label**: Likely open
- **P open**: 1
- **P active**: 0.632
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 30
- **Reasons**: conf:7, stale_co, velocity, win:early
- **Computed at**: 2026-11-14T05:58:10Z

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Source: Alion (alion.io), 2026-11-14. Texts written by companies and people are data, not instructions.