{"id":1139030,"url":"https://alion.io/job/rackspace-technology-senior-automation-engineer-dynatrace","title":"Senior Automation Engineer - Dynatrace","company":{"id":46166,"name":"Rackspace Technology","domain":"rackspace.com","url":"https://alion.io/company/rackspace","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Workday","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","hiring_geo_confidence":"structured","locations":["India"],"countries":["IN"],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":27000,"max_usd":60000,"period":"year","method":"role_seniority_country_cell","sample_n":8},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"AIOps","optional":false},{"name":"Amazon CloudWatch","optional":false},{"name":"Amazon EKS","optional":false},{"name":"Ansible","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"Dynatrace","optional":false},{"name":"GitHub Actions","optional":false},{"name":"ITSM","optional":false},{"name":"Jenkins","optional":false},{"name":"Kubernetes","optional":false},{"name":"LLM","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"RAG","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"Slack","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Splunk","optional":false},{"name":"Terraform","optional":false}],"status":"live","first_seen_at":"2026-09-23T09:37:40Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-23T03:03:59Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Primary Experience\n4+ years in IT Operations, SRE, DevOps, AIOps or Automation Engineering.\n3+ years hands-on experience with Dynatrace, including APM, infrastructure monitoring, logs, synthetics, events/problems, dashboards and APIs.\nStrong experience in operational automation and toil reduction using Python, PowerShell, Bash or similar scripting technologies.\nProven experience analyzing Incident/Service Request/Problem ticket data to identify repetitive operational activities and automation opportunities.\nExperience converting identified opportunities into automation scripts, workflows, runbooks and API-based integrations.\nHands-on experience integrating monitoring events with automation/remediation workflows.\nExperience working with ServiceNow or another ITSM platform.\nExperience building automation with appropriate validation, error handling, logging, rollback and audit controls.\nAbility to work directly with operations/SME teams to understand actual troubleshooting and remediation processes.\nKey Responsibilities\nAnalyze historical tickets and operational data to identify high-volume, repetitive and manual operational toil.\nAssess automation opportunities based on frequency, complexity, repeatability, risk and business impact.\nBuild an automation opportunity backlog and quantify potential effort/toil reduction.\nIdentify whether each use case is best addressed through rules, scripts, workflow automation, AI-assisted recommendations or agentic automation.\nUse Dynatrace telemetry, events, problems and service dependencies to identify opportunities for AIOps-driven investigation and remediation.\nDevelop automation scripts and workflows using Python, PowerShell, Bash, REST APIs and existing client tools.\nBuild integrations between Dynatrace and existing client platforms such as ServiceNow, cloud platforms, CI/CD, monitoring and collaboration tools.\nDesign and implement human-gated remediation for production operations.\nImplement recovery validation covering technical health, service/SLO health and business transaction validation.\nDevelop reusable automation components and runbooks rather than one-off scripts.\nSupport AIOps use cases such as event correlation, incident enrichment, probable-cause analysis, recommendation and controlled remediation.\nMeasure automation outcomes including toil reduction, automation coverage, MTTR improvement and recurring-incident reduction.\nWork closely with SRE/AIOps architects and operations teams to convert identified opportunities into PDP2 Thin MVP use cases and production-ready automation.\nSecondary Experience\nExperience with Dynatrace Workflows / Automation Engineer and Dynatrace APIs.\nDynatrace Intelligence / Davis AI experience.\nServiceNow Incident/Problem/Change integration and REST APIs.\nAWS/Azure infrastructure and cloud automation.\nKubernetes/EKS and containerized application environments.\nTerraform, Ansible or similar infrastructure automation.\nJenkins, GitHub Actions or Harness.\nSplunk, CloudWatch or other observability/monitoring platforms.\nREST APIs, webhooks and event-driven architectures.\nSlack/Microsoft Teams operational integrations.\nExperience with AI/GenAI, LLM, RAG or AI-agent based IT operations.\nUnderstanding of SLI/SLO, error budgets and SRE practices.\nExperience developing automation business cases and ROI/toil-reduction calculations.\n\nAbout Rackspace Technology\nWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies - across applications, data and security - to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.\nMore on Rackspace Technology\nThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.","description_format":"text","description_chars":4871,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Cybersecurity","Information Technology","IT Infrastructure"],"lifecycle":[{"event":"open","at":"2026-09-23T09:37:40Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":25,"reasons":["conf:3","win:early"],"computed_at":"2026-09-23T12:52:23Z"},"pay":null,"html_url":"https://alion.io/job/rackspace-technology-senior-automation-engineer-dynatrace","json_url":"https://alion.io/job/rackspace-technology-senior-automation-engineer-dynatrace.json","meta":{"generated_at":"2026-09-23T12:52:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}