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Salary
≈ $47k – $81k per year (Estimated)
Location
In office (Cobram)

Confirmed on the employer's own hiring board on Oct 15, 2026. First seen by Alion on Sep 28, 2026.

Overview
Company
Impact
Profile match
RACV, the Royal Automobile Club of Victoria, is a member-owned motoring and lifestyle organisation headquartered at Bourke Street in Melbourne, offering roadside assistance, car and home insurance, car loans, home trade services, travel and resort stays. Operating since 1903, it is the largest member organisation in Victoria and runs retail stores, RACV Club in the Melbourne CBD and resorts such as Healesville, alongside regional offices in Geelong, Ballarat, Bendigo and Hobart. It hires marketing and product managers, Salesforce consultants and technical leads, digital producers, chefs and hospitality staff for its clubs and resorts, and insurance specialists.
  • RACV Cobram Resort

  • Casual Opportunity | Must be available evenings and weekends

  • Get paid weekly!!

Great things start here

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

At RACV Cobram Resort, in the Murray River’s rich agricultural and historical region, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives - whether they’re on holiday, visiting an attraction or treating loved ones to a special experience

A day in the life

As a Front Office Receptionist, you will be the face and first point of contact for the RACV Cobram Resort. In this busy and varied role, you will be on your feet and utilising your amazing customer service skills to provide our members with the best experience whilst at the reception desk.

Your key responsibilities are to undertake the day-to-day duties associated with check in and check out members, answering all calls and assisting with requests and general enquiries.

This role will involve having access to the afterhours phone to deal with guest enquires after 6pm, responsible for locking up various areas of the resort i.e. Swimming pool and manage after hours bookings coming in via email.

You’ll be rostered to meet the peak and flow of business demands, shifts will vary across a 7-day rotating roster in the afternoon/evenings, weekends and public holidays.

We’re offering…

  • Opportunity to join during an exciting time of growth

  • Ongoing training and career developing opportunities

We’re looking for…

  • Experience in a reception role is highly desirable

  • Availability Thursday - Sunday desirable

  • Opera booking system knowledge would be an advantage

  • A desire to deliver a high level of customer service

  • Excellent administration and organisational skills

  • A high attention to details

  • Team player and work well under pressure

A little about us

As Victoria’s largest member organisation, we have a powerful organisational vision: to improve the lives of Victorians by addressing their needs in the areas of mobility, home and leisure.

Our nine RACV Resorts are an integral part of making this ambition a reality. Giving our guests access to everything from unique dining experiences to luxury day spas - and at discounted Member rates - they’ve become valuable places to recharge and reconnect.

You can learn more about our resorts at racv.com.au/travel-leisure/racv-resorts.

Application process

You can learn more about the RACV at careers.racv.com.au

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

If successful, next steps will be the completion of an online assessments consisting of: a 20 minute AI online chat interview.

Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Front Office and whether any reasonable adjustments may be required.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Submit your CV via the link below.

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