{"id":1391605,"url":"https://alion.io/job/racv-front-office-receptionist-2","title":"Front Office Receptionist","company":{"id":1824563,"name":"RACV","domain":"racv.com.au","url":"https://alion.io/company/racv-com-au","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":6,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hobart, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":44000,"max_usd":75000,"period":"year","method":"role_country_seniority_unknown","sample_n":138},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-23T00:00:00Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-10-24T14:38:33Z","board_verified":true,"closed_at":null,"days_open":31,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":31},"description":"The Role\nRACV Hobart Hotel\n\nCompetitive hourly rate + penalties\n\nJoin a large trusted Australian brand & VIC’s largest member-based organisation\n\nGreat Things Start Here\nBe part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.\nWhen it comes to a luxury escape to Tasmania’s capital, RACV Hobart Hotel is the destination of choice where heritage meets modern. Featuring deluxe and family apartments with views of Derwent River. Experience some of Hobarts best seasonal produce at Charcoal, our inhouse restaurant, and Cascade on Collins bar. Come explore the endless opportunities, find pathways to set up long-term goals, and grow your career in more ways than one. When you join the journey at RACV, you’ll find more than just a job. It’s your chance to be part of something bigger.\nAbout the Opportunity\nAs a Guest Service Agent, you will be the face and first point of contact for the RACV Hobart Hotel. In this busy and varied role, you will be on your feet and utilising your amazing customer service skills to provide our members and guests with the best experience whilst at the reception desk. You will be motivated and hardworking with the “can do attitude” which will see you thrive in the role.\nWhat you'll need to be successful\nPrevious experience in front office, reservations or customer service role in a 4-5 star hotel/resort environment\n\nFull Australian driver licence (manual transmission)\n\nAvailability and flexibility to work across a 7-day roster\n\nPassion for the hospitality industry, hotels and providing great customer service\n\nExcellent communication and interpersonal skills with a professional phone manner\n\nProficient administration skills in software programs such as MS Office, with PMS Opera, desirable\n\nBe proactive in a fast-paced environment and prioritise the workload to handle multiple tasks & enquiries simultaneously\n\nExcellent time management, attention to detail and ability to problem solve\n\nDemonstrate a friendly professional manner, positive attitude, work well in a team environment and are committed to providing guests with service excellence\n\nWe’re offering\nCompetitive hourly rate + penalties evenings, weekends & public holidays + super\n\nTraining and professional development for career growth opportunities\n\nGenerous employee benefits & discounts on RACV products & resorts\n\nThe RACV difference\nBe part of a team who cares. Back your ambition and find a new career with RACV.\nApplication process\nYou can learn more about the RACV at www.careers.racv.com.au\nApplicants will be required to complete an initial 20-minute AI online chat interview.\nApplicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.\nApplicants for this role, will also be required to provide evidence that they have a current Working With Children Check or willing to obtain a Working With Children Check.\nAdditionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Front Office and whether any reasonable adjustments may be required.\nAt RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.","description_format":"text","description_chars":3609,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Property & Casualty Insurance","Leasing, Auto & Equipment Finance"],"lifecycle":[{"event":"open","at":"2026-09-28T11:52:55Z"}],"visa":[],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":1,"p_active":0.527,"p_room":0.55,"age_days":31,"expected_fill_days":24,"reasons":["conf:1","velocity","win:tail"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/racv-front-office-receptionist-2","json_url":"https://alion.io/job/racv-front-office-receptionist-2.json","meta":{"generated_at":"2026-10-24T18:49:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27498,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1824563},"rest":"https://alion.io/mcp/rest/get_company?id=1824563"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fracv-front-office-receptionist-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fracv-front-office-receptionist-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fracv-front-office-receptionist-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/racv-front-office-receptionist-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fracv-front-office-receptionist-2"}]}