{"id":3601008,"url":"https://alion.io/job/racv-front-office-receptionist-6","title":"Front Office Receptionist","company":{"id":1824563,"name":"RACV","domain":"racv.com.au","url":"https://alion.io/company/racv-com-au","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":13,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-02T09:02:08Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-15T01:56:16Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Permanent full-time opportunity at RACV Inverloch Resort\n\nJoin a friendly and supportive Front Office team\n\nEnjoy great RACV employee benefits and discounts\n\nGreat Things Start Here\nLove meeting new people and creating a great first impression?\nJoin the Front Office team at RACV Inverloch Resort in a permanent full-time position where you’ll be one of the first faces our members and guests see when they arrive.\nFrom welcoming guests and managing check-ins to answering questions and helping make their stay that little bit easier, you’ll play an important part in creating a memorable resort experience.\nIf you’re friendly, organised and enjoy working in a busy hospitality environment, we’d love to hear from you.\nAbout the Role\nAs a Front Office Receptionist, you’ll help keep reception running smoothly while providing warm, genuine service to our members and guests.\nYour day could include:\nWelcoming guests and assisting with check-in and check-out\n\nManaging accommodation bookings, enquiries and guest requests\n\nAnswering calls and providing information about the resort, facilities and local area\n\nProcessing payments and maintaining accurate guest records\n\nPromoting resort facilities, services and experiences\n\nWorking closely with other resort teams to respond to guest needs\n\nHelping resolve guest queries in a friendly and practical way\n\nSupporting general reception and administration tasks\n\nAs RACV Inverloch Resort operates seven days a week, you’ll need flexibility to work across a rotating roster, including weekdays, evenings, weekends and public holidays.\nAbout You\nYou enjoy helping people and know how to make guests feel welcome from the moment they arrive.\nYou’ll bring:\nCustomer service experience, ideally within hospitality, hotels or resorts\n\nA friendly and professional approach\n\nStrong communication skills and confidence dealing with different people\n\nGood administration skills and attention to detail\n\nThe ability to manage different priorities in a busy environment\n\nA reliable, positive and team-focused attitude\n\nFlexibility to work across a seven-day roster\n\nFamiliarity with OPERA or a comparable hotel booking system is helpful; however, it is not mandatory.\nAbout RACV\nAt RACV, we’re proud to create experiences that bring people together. At RACV Inverloch Resort, you’ll be part of a welcoming team helping our members and guests make the most of their time away.\nYou’ll also have access to a range of RACV employee benefits, including discounts across RACV products and resorts.\nApplication Process\nAs part of our recruitment process, you may be invited to complete an initial 20-minute AI online chat interview, giving you an opportunity to tell us a little more about yourself and your experience.\nApplicants will be required to provide evidence of their eligibility to work in Australia and consent to a criminal record check.\nSome roles may also have inherent requirements, which could be supported by a Job Task Analysis - Front Office. If you require reasonable adjustments at any stage of the recruitment process, we encourage you to let us know so we can support you.\nAt RACV, we’re committed to creating a diverse and inclusive workplace where people feel welcome, supported and appreciated for who they are and what they bring.\nSubmit your CV via the link below.\nLearn more about RACV and our opportunities via the RACV careers website.\n\n How to apply:\n\nClick Apply Now and log in to your Candidate ProfileIf required, click Forgot your password to receive a link to reset\n\nIf you have not previously registered:Click Create an account to apply for our career opportunities; or\nClick Apply Now and create your Candidate Profile as part of your application","description_format":"text","description_chars":3712,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Car Rental"],"lifecycle":[{"event":"open","at":"2026-11-02T09:02:08Z"}],"visa":[],"liveness":{"score":79,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.883,"p_room":0.9,"age_days":11,"expected_fill_days":29,"reasons":["conf:1","velocity","win:mid"],"computed_at":"2026-11-14T05:58:10Z"},"pay":null,"html_url":"https://alion.io/job/racv-front-office-receptionist-6","json_url":"https://alion.io/job/racv-front-office-receptionist-6.json","meta":{"generated_at":"2026-11-15T03:30:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6573,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1824563},"rest":"https://alion.io/mcp/rest/get_company?id=1824563"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fracv-front-office-receptionist-6"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fracv-front-office-receptionist-6"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fracv-front-office-receptionist-6"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/racv-front-office-receptionist-6\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fracv-front-office-receptionist-6"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3601008}},{"tool":"search_jobs","arguments":{"company":"racv.com.au","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3601008},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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