{"id":3319509,"url":"https://alion.io/job/racv-resort-operations-manager","title":"Resort Operations Manager","company":{"id":1824563,"name":"RACV","domain":"racv.com.au","url":"https://alion.io/company/racv-com-au","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":7,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":64000,"max_usd":117000,"period":"year","method":"role_country_seniority_unknown","sample_n":87},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-16T00:00:00Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-27T17:58:06Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Senior leadership role and designated 2IC to the Resort Manager\nPlay a key role in RACV Inverloch Resort's redevelopment and growth journey\nLead multiple operational departments across one of RACV's premier leisure destinations\nGreat Things Start Here\nRACV Inverloch Resort is currently undergoing a significant period of investment, redevelopment and transformation, creating a unique opportunity for an experienced hospitality leader to make their mark on one of Victoria's premier coastal destinations.\nAs one of RACV's largest and most complex leisure operations, Inverloch Resort encompasses accommodation, food and beverage, conferencing and events, leisure facilities and guest experiences, supported by a large and diverse team across multiple departments.\nLocated on Victoria's stunning Bass Coast, RACV Inverloch Resort offers the chance to build your career while enjoying a relaxed coastal lifestyle.\nWith major expansion and redevelopment works already underway, the Resort is entering a pivotal phase in its journey. As Resort Operations Manager, you will play a key leadership role in supporting the operation through this exciting period while ensuring exceptional experiences continue to be delivered for members, guests and visitors.\nReporting to the Resort Manager, the Resort Operations Manager is the designated 2IC for the Resort and a key member of the Leadership Team. Responsible for leading multiple operational departments, you will drive commercial performance, operational excellence and people leadership while helping shape the next chapter of RACV Inverloch Resort.\nAbout the Opportunity\nAs a key member of the Resort Leadership Team, you'll be responsible for ensuring the smooth day-to-day operation of the Resort while contributing to strategic planning and long-term growth initiatives.\nYou'll lead through influence, collaboration and accountability, ensuring our teams deliver exceptional experiences for every member, guest and visitor.\nKey responsibilities include:\nLeading and developing departmental leaders and teams across the Resort\nDriving operational excellence, service standards and team engagement\nSupporting revenue growth, labour management and financial performance\nIdentifying opportunities to improve efficiency, productivity and the guest experience\nContributing to business planning, forecasting and operational strategy\nManaging compliance, risk, health and safety, and operational standards\nSupporting resort-wide projects, improvements and transformation initiatives\nParticipating in the Manager on Duty roster as required\nAbout You\nYou are an experienced hospitality, tourism or leisure leader who thrives in a dynamic environment and enjoys leading diverse teams to achieve outstanding results.\nYou'll bring:\nExtensive experience in hotel, resort, hospitality or leisure operations management\nStrong commercial acumen with experience managing budgets, forecasting and operational performance\nA proven ability to lead, coach and develop high-performing teams\nStrong stakeholder management and communication skills\nA customer-first mindset with a commitment to delivering exceptional experiences\nExperience managing multiple operational areas within a complex environment\nThe ability to lead through change and inspire teams during periods of growth and transformation\nDesirable\nTertiary qualification in Business Management or a related discipline\nExperience within a multi-outlet hospitality or resort environment will be highly regarded\nFirst Aid and OH&S qualifications are advantageous\nWhy Join RACV Inverloch Resort?\nOpportunities like this don't come around often. As Resort Operations Manager and designated 2IC, you'll help lead one of RACV's largest leisure operations through an exciting period of growth, investment and transformation.\nAs Inverloch continues to undergo redevelopment and enhancement works, you'll play a critical leadership role in helping deliver the future vision of the Resort while ensuring our members and guests continue to experience the exceptional service RACV is known for.\nYou'll also enjoy:\nWorking in a stunning coastal location on Victoria's Bass Coast\nCareer development opportunities within RACV's Leisure division\nA collaborative and supportive leadership team\nThe opportunity to influence the future direction of the Resort\nThe RACV Difference\nAt RACV, we're committed to creating experiences that matter for our members, guests and our people.\nGuided by our values of Innovation, Accountability, Care and Team (IACT), we foster an environment where our people can grow, contribute and do their best work every day.\nApplication Process\nReady to play a key role in the future of RACV Inverloch Resort?\nSubmit your CV via the link below. To learn more about RACV and explore our career opportunities, please visit the RACV Careers website.\nAs part of our recruitment process, shortlisted candidates will complete an initial 20-minute AI online chat interview. Successful applicants will be required to provide evidence of Australian working rights and complete a criminal record check.\nAdditionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis -Corporate and whether any reasonable adjustments may be required.\nRACV is committed to providing reasonable adjustments throughout the recruitment process to ensure an inclusive and accessible experience for all candidates.\nAt RACV, we believe in fostering an environment where everyone can thrive. We welcome applications from people of all backgrounds, cultures, abilities and identities and are committed to building a diverse and inclusive workforce.\nSubmit your CV via the link below\n\n How to apply:\n\nClick Apply Now and log in to your Candidate ProfileIf required, click Forgot your password to receive a link to reset\n\nIf you have not previously registered:Click Create an account to apply for our career opportunities; or\nClick Apply Now and create your Candidate Profile as part of your application","description_format":"text","description_chars":6041,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Car Rental"],"lifecycle":[{"event":"open","at":"2026-10-27T07:07:07Z"}],"visa":[],"liveness":{"score":72,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.8,"p_room":0.9,"age_days":11,"expected_fill_days":28,"reasons":["conf:4","win:mid"],"computed_at":"2026-10-27T22:04:45Z"},"pay":null,"html_url":"https://alion.io/job/racv-resort-operations-manager","json_url":"https://alion.io/job/racv-resort-operations-manager.json","meta":{"generated_at":"2026-10-27T22:04:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13599,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1824563},"rest":"https://alion.io/mcp/rest/get_company?id=1824563"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fracv-resort-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fracv-resort-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fracv-resort-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/racv-resort-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fracv-resort-operations-manager"}]}