{"id":2999150,"url":"https://alion.io/job/radisson-hotel-group-application-support-specialist","title":"Application Support Specialist","company":{"id":3760,"name":"Radisson Hotel Group","domain":"radissonhotels.com","url":"https://alion.io/company/radisson-hotel-group","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":245,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Istanbul, Turkey"],"countries":["TR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"closed","first_seen_at":"2026-10-20T14:49:49Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-23T07:24:38Z","board_verified":false,"closed_at":"2026-10-23T07:24:38Z","days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.\n We are currently seeking an Information Technology Specialist to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume - those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.\nWe are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.\nAs an Information Technology Specialist, you bring a cutting-edge blend of innovation, a results-driven approach, and a fervor for advancing technological solutions to our dynamic IT team. Your expertise and dedication will play a pivotal role in steering our technology initiatives to new heights.\nProvide hands-on technical support to hotel teams, resolving hardware and software-related issues promptly and efficiently.\nCollaborate with the IT team to implement, maintain, and troubleshoot network and system infrastructure.\nMonitor and respond to IT service requests, adhering to service level agreements and providing excellent customer service.\nSupport the installation and configuration of new hardware, software, and peripheral devices.\nAssist in user training and documentation to ensure proficient technology usage by hotel staff.\nContribute to IT projects, upgrades, and enhancements, ensuring successful implementation and minimal disruption to operations.\nMaintain accurate IT inventory records and assist in the procurement of hardware and software resources.\nStay up to date with the latest IT trends, providing recommendations for technology improvements and optimizations.\n Proven IT support and troubleshooting experience.\nExcellent problem-solving skills for complex technical issues.\nStrong communication and customer-centric interpersonal skills.\nProactive, adaptable, and eager to embrace new technologies.\nCollaborative team player with strong organizational skills.\nFamiliarity with network infrastructure, hardware, and software systems.\nKnowledge of Microsoft Windows operating systems and Office applications.\nBasic understanding of IT security principles and best practices.","description_format":"text","description_chars":2772,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"Turkey","iso":"TR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-21T11:37:57Z"},{"event":"close","at":"2026-10-23T07:24:38Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/radisson-hotel-group-application-support-specialist","json_url":"https://alion.io/job/radisson-hotel-group-application-support-specialist.json","meta":{"generated_at":"2026-10-25T08:44:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12372,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3760},"rest":"https://alion.io/mcp/rest/get_company?id=3760"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fradisson-hotel-group-application-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fradisson-hotel-group-application-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fradisson-hotel-group-application-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/radisson-hotel-group-application-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fradisson-hotel-group-application-support-specialist"}]}