{"id":366977,"url":"https://alion.io/job/radisson-hotel-group-asst-manager-learning-development","title":"Asst Manager - Learning & Development","company":{"id":3760,"name":"Radisson Hotel Group","domain":"radissonhotels.com","url":"https://alion.io/company/radisson-hotel-group","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":77,"open_postings":244,"ghost_share":0,"stale_share":0.939,"repost_share":0,"time_to_fill_p50_days":37,"computed_at":"2026-10-27T05:46:45Z"}},"role":"HR","role_family":"HR","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10000,"max_usd":22000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2146},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-04T12:56:44Z","employer_posted_date":"2026-09-04","last_verified_at":"2026-10-27T15:16:18Z","board_verified":true,"closed_at":null,"days_open":53,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":53},"description":"Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.\nPeople are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.\n To establish a framework for managing the developmental process of employees as their careers unfold. Emphasizes on the transition of the role of Learning & Development Manager from that of an administrative and support function to that of a “Business Partner” impacting favorably towards various parameters of business results. To achieve the same, the conscious keepers of “Quality” at the hotels must closely partner with operations to effectively understand and contribute towards performance metrics and focus on overall service experiences impacting NPS, QPR and Employee Engagement Scores. Learning interventions must be defined too keeping in mind specific development needs on the shop floor derived from guest feedback as well as from the PADP process.\nFUNCTIONAL ROLE\nParticipates in development of talent development strategies which are aligned with overall business objectives of the HotelDevelops & implements strategies for hotel / departments\nMonitors status regularly and adjusts strategies as appropriate\nDevelops & implements training plans which are aligned with hotel’s business strategies\n\nKeeps Yes I Can! & 100% guest satisfaction alive within the hotel by facilitating learning and follow-ups on an ongoing basisAnalyses guest feedback results frequently and identifies trends\nConducts brand service training / refresher sessions\nPartners with HODs / Departmental Trainers to develop strategies for keeping Yes I Can! alive within the respective functions.\nProvides all new employees with a comprehensive induction program as part of the First 30 Days with Brand program to enable them to be orientated and efficiently productive from commencement\n\nCreates a work environment aligned with Brand’s promise by conducting behavioural / management skills training on a regular basisConducts soft skills training and follows-up with participants to assess utilisation of new skills.\nEnsures that employees attend all compliance training as scheduled; maintains and reviews tracking system regularly\n\nCreates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations. Provides employees with the training and resources they need to maximize employee engagement and deliver Yes I Can! service and teamworkGives personal attention, takes personal responsibility and uses teamwork when providing guest service\nListens, apologizes with empathy, finds a solution and follows through when resolving guest problems\nProvides Yes I Can! genuine hospitality and teamwork on an ongoing basis\nAssumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction\nPerforms other duties required to provide the service brand behaviour and genuine hospitality\n\nAdheres to hotel policies and procedures:\nKeeps immediate Supervisor promptly and fully informed of all problems or unusual matters of significance\nPerforms all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objective of this position\nMaintains a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment\nAt all times projects a favourable image of the hotel to the public\n Only candidates with experience in the hotel industry are preferred.\nMinimum of three years’ progressive operations / functional experience at managerial level .\nBachelors degree preferred, certificate in related field required\nAn effective departmental Trainer\nCollaborate effectively with other hotel employees and managers to ensure teamwork\nAble to effectively conduct learning and development activities\nExperience in managing brand standards\nAble to collaborate effectively with hotel employees and HODs / managers to ensure teamwork\nStrong verbal / written communication skills and interpersonal effectiveness\nPleasant personality\n Why Join Radisson Hotel Group?\nLive the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.\nBuild a Great Career - No matter your background or experience, we invest in your growth, learning, and career development -helping you reach your full potential.\nExperience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.\nLead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference -in hospitality, your community and beyond.\nEnjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!\nEnjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide\nGuaranteed minimum of 30% off for your Friends & Family\nExclusive Discounts on Breakfast, Food & Beverage, Spa and more\nJoin us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.\nApply now and let’s make every moment matter.\nWe welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.","description_format":"text","description_chars":6228,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel & Tourism","Travel Agencies"],"lifecycle":[{"event":"open","at":"2026-09-05T20:12:57Z"}],"visa":[],"liveness":{"score":20,"band":"cold","label":"Long shot","p_open":1,"p_active":0.456,"p_room":0.44,"age_days":52,"expected_fill_days":37,"reasons":["conf:3","stale_co","win:tail","crowd:brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/radisson-hotel-group-asst-manager-learning-development","json_url":"https://alion.io/job/radisson-hotel-group-asst-manager-learning-development.json","meta":{"generated_at":"2026-10-27T15:19:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4265,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3760},"rest":"https://alion.io/mcp/rest/get_company?id=3760"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fradisson-hotel-group-asst-manager-learning-development"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fradisson-hotel-group-asst-manager-learning-development"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fradisson-hotel-group-asst-manager-learning-development"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/radisson-hotel-group-asst-manager-learning-development\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fradisson-hotel-group-asst-manager-learning-development"}]}