{"id":2788515,"url":"https://alion.io/job/radisson-hotel-group-front-office-manager-7","title":"Front Office Manager","company":{"id":3760,"name":"Radisson Hotel Group","domain":"radissonhotels.com","url":"https://alion.io/company/radisson-hotel-group","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":77,"open_postings":244,"ghost_share":0,"stale_share":0.939,"repost_share":0,"time_to_fill_p50_days":37,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Guwahati, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":4000,"max_usd":6000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":9},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-17T14:50:40Z","employer_posted_date":"2026-10-17","last_verified_at":"2026-10-27T15:16:18Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"AREAS OF RESPONSIBILITY\nParticipates in the development and implementation of business strategies for the hotel which are aligned with Radisson’s overall mission, vision values and strategies\nDevelops and implements strategies for front office, bell stand, parking, concierges, etc. that support achievement of the hotel’s goals\nMonitors status regularly and adjusts strategies as appropriate\nCreates the first impression by supervising the door, bell stand, parking, concierge and front office areas\nDevelops and implements processes and procedures for assigned departments which support achievement of service and financial goals\nParticipates in the preparation of the annual budget; monitors achievement of budget and takes corrective steps as appropriate\nPrepares and analyzes reports in order to develop an informative database for decision making and to communicate upcoming business throughout the hotel\nAnalyzes business forecasts and maximizes productivity by adjusting schedules accordingly\nEnsures front desk handles billing and cash in accordance with hotel’s standards\nPlans and coordinates hotel housing activities by working closely with Sales, Catering, Housekeeping and other departments\nEnsures front office is in compliance with all hotel policy and procedures\nRecruits and selects qualified candidates\nProvides employees with the orientation and training needed to understand expectations and perform job responsibilities\nCommunicates performance expectations and provides employees with on-going feedback\nProvides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential\nGives personal attention, takes personal responsibility and uses teamwork when providing guest service\nListens, apologizes with empathy, finds a solution and follows through when resolving guest problems\nProvides Yes I Can! genuine hospitality and teamwork on an ongoing basis\nAssumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction\nPerforms other duties required to provide the service brand behavior and genuine hospitality\nKeeps General Manager promptly and fully aware of all problems or unusual matters of significance\nPerforms all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objective of this position\nMaintains a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment\nAt all times projects a favourable image of the Hotel to the public\nWorks in conjunction with the Human Resources Department to ensure that all HR initiatives, both at corporate and hotel level are implemented and adhered to in a pro-active and professional manner\nREQUIREMENTS\nMinimum one - three years experience front office experience\nHigh school diploma required, bachelor’s degree preferred\nStrong computer systems skills including; reservations and reporting systems\nStrong financial acumen\nExcellent communication skills, ability to influence situations\nAble to collaborate effectively with other hotel employees and managers to ensure teamwork\nStrong Microsoft Office suite and reporting system skills\nAbility to work a flexible schedule","description_format":"text","description_chars":3362,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-17T17:39:31Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":9,"expected_fill_days":37,"reasons":["conf:3","stale_co","win:early","comp:junior,brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/radisson-hotel-group-front-office-manager-7","json_url":"https://alion.io/job/radisson-hotel-group-front-office-manager-7.json","meta":{"generated_at":"2026-10-27T18:58:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9416,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3760},"rest":"https://alion.io/mcp/rest/get_company?id=3760"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fradisson-hotel-group-front-office-manager-7"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fradisson-hotel-group-front-office-manager-7"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fradisson-hotel-group-front-office-manager-7"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/radisson-hotel-group-front-office-manager-7\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fradisson-hotel-group-front-office-manager-7"}]}