{"id":2999138,"url":"https://alion.io/job/radisson-hotel-group-reservations-supervisor-3","title":"Reservations Supervisor","company":{"id":3760,"name":"Radisson Hotel Group","domain":"radissonhotels.com","url":"https://alion.io/company/radisson-hotel-group","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":233,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":37,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Noida, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-21T10:04:53Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-30T14:06:08Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"An international and dynamic hotel group. Ten distinctive brands. More than 1,640 hotels in operation and under development in EMEA and APAC. At Radisson Hotel Group we strive to be the first choice in the mind of guests, owners and talent. In our journey to achieve this, we practice strong beliefs and actions that respect the diversity of people, the community, ethics and the planet.\n Reservations Supervisor - Job Description\nRadisson MBD Hotel Noida | Department: Sales & Marketing\nKey Responsibilities\nHandle guest reservations, enquiries, amendments, cancellations, and special requests.\n\nEnsure accurate booking details, guest profiles, room types, rates, and billing instructions.\n\nProvide information about room availability, hotel facilities, packages, and services.\n\nApply hotel pricing strategies and yield management practices to maximise occupancy and RevPAR.\n\nPromote room upgrades, hotel amenities, and food and beverage outlets to increase revenue.\n\nCoordinate with Front Office, Revenue Management, Sales, and Housekeeping to ensure smooth guest arrivals.\n\nMaintain accurate reservation records, reports, and booking correspondence.\n\nHandle guest complaints professionally and ensure timely resolution.\n\nFollow hotel policies, payment procedures, credit controls, and brand standards.\n\nKey Success Factors\nGuest satisfaction and service excellence.\n\nReservation accuracy and attention to detail.\n\nRevenue optimisation and achievement of RevPAR targets.\n\nEffective communication, teamwork, and problem-solving.\n\nTime management, organisation, and accountability.\n\nKey Skills & Requirements\nKnowledge of reservation systems, WRS/CRS, and online distribution channels.\n\nUnderstanding of room inventory, rate plans, availability, and yield management.\n\nStrong communication, telephone etiquette, and customer service skills.\n\nProficiency in reservation records, reporting, and computer applications.\n\nAbility to prioritise tasks and coordinate effectively across departments.\nCan Connect at 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