{"id":266085,"url":"https://alion.io/job/radius-account-manager-sme","title":"Account Manager - SME","company":{"id":4180,"name":"Radius","domain":"radiuslimited.com","url":"https://alion.io/company/radiuslimited","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Crewe, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":103000,"period":"year","method":"role_country_seniority_unknown","sample_n":296},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-28T14:00:11Z","employer_posted_date":"2026-07-28","last_verified_at":"2026-10-01T15:12:45Z","board_verified":true,"closed_at":null,"days_open":65,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":65},"description":"Heard of us?\nWe’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs.\nSince 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.\nThis is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.\n The role ofAccount Manager - SME is an exciting new role as a part of an expanding team in the Account Management team. You will be responsible for the in-life management and retention of our fastest growing areas in the business.\nThis role is office based in Crewe, and you’ll be a part of a vibrant office environment. The key to success in this role is to have a strong will to be customer-focused with an appetite for customer retention and upsell. You will report into our Retentions Manager.\nYour key responsibilities day to day will be…\nMaking daily calls to aligned customers\nRetain and renew customer contracts\nUpselling into customer accounts\nDriving cross-company referrals\nDeveloping learning of Radius’ product portfolio with the ability to fully explain features and benefits of our products.\nWorking closely with key partners across the major networks.\nAfter-sales service to ensure customers are satisfied.\nUsing various CRM systems to extract data from and keep them up to date\nCommon trend analysis\n 5 GCSE passes\nA-Level or equivalent\n2+ years in a customer-facing environment (preferably Sales)\nTelecoms industry experience and sector knowledge desirable \n Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.\nNot only will you have the chance to further your career development within Radius, but you’ll also have access to our competitive reward and benefits package.\nOur benefits:\n25 days holiday + bank holidays\nAnnual salary review\nPension plan\nLife assurance\nEmployee fuel card scheme\nElectric Vehicle salary sacrifice scheme\nEmployee assistance programme\n24 hour wellness and healthcare assistance via ‘Help@Hand’ by Unum\nTime off for fertility treatment and in the event of pregnancy loss\n‘Cycle to work’ scheme\nAnd of course, you will be part of a modern office space in Crewe that will provide you with an outstanding working environment.\nStill Curious?\nIf you feel we are a good match for each other, you can apply online now!\nIf you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via .\nRadius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.\nWe are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.\nWe reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.\nStill Curious?\nIf you feel we are a good match for each other, you can apply online now!\nIf you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via \nRadius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.\nWe are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.\nWe reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.\nDiversity, Equality & Inclusion at Radius\nOur global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.\nWe also offer:\nGlobal Female Health Policy & Female Health Champions\nPregnancy Loss and Fertility Treatment Policies\nEndometriosis Friendly Employer (UK)\nWomen-focused gym & female health events\nMental Health First Aiders\nDisability Confident Committed Employer (Level 1)\nRace at Work Charter signatory\nProud sponsor of Crewe Pride (5 years running) and Cheshire Pride Awards Corporate Supporter 2025\nCommunity network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.\nGive as you earn scheme (payroll giving) and match funding\nNext Steps\nIf you feel we are a good match for each other, you can apply online now!\nIf you’d like to understand more about the role or life at Radius before applying, then please contact our talent team directly.\nRadius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.\nWe are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.\nWe reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.\nNote to recruitment agencies:\nWe do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.\nPSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.","description_format":"text","description_chars":6428,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Fleet Management","Cards & Card Issuing","Leasing, Auto & Equipment Finance","Insurance Brokers & Agencies"],"lifecycle":[{"event":"open","at":"2026-09-05T12:24:39Z"}],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.316,"p_room":0.28,"age_days":64,"expected_fill_days":26,"reasons":["conf:22","velocity","win:tail","crowd:"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/radius-account-manager-sme","json_url":"https://alion.io/job/radius-account-manager-sme.json","meta":{"generated_at":"2026-10-01T19:07:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1590,"day_limit":5000,"remaining_today":3410,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}