{"id":3744579,"url":"https://alion.io/job/radius-credit-officer-2","title":"Credit Officer","company":{"id":4180,"name":"Radius","domain":"radiuslimited.com","url":"https://alion.io/company/radiuslimited","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Crewe, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-04T10:15:10Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-04T17:43:01Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Heard of us?\nWe’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs.\nSince 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.\nThis is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.\nAs a Credit Officer, you’ll process new customer applications, gathering the key information we need to make sound, well-informed credit decisions. You’ll manage your own underwriting to credit standards and service levels, and help the wider Credit team manage bad debt. The role is open whether you’re starting your credit career or looking for your next challenge. Done well, decisions are fast and well judged, and bad debt stays under control.\nEach day you’ll underwrite new applications against your KPIs, including decisions per day and final decisions within one to two days, and keep accurate records of every case. You’ll escalate accounts when needed, manage Account Managers’ expectations and look for ways to improve systems and processes. You’ll take part in team meetings and projects and work across departments. You’ll be based in our Crewe office.\nYour daily responsibilities will be...\nApplication processing: Process new applications, gathering the information needed to make sound credit decisions.\nKPIs: Deliver your agreed KPIs, including decisions per day, final decisions within one to two days and the number of pended applications.\nUnderwriting standards: Underwrite to credit standards and department service levels.\nRecords: Keep accurate and complete records of every case you underwrite.\nEscalation: Escalate accounts and issues as required and manage Account Managers’ expectations.\nBad debt: Help the Credit department manage bad debt through detailed underwriting and risk assessment.\nImprovement: Spot ways to improve systems and processes for risk, approval rate or productivity, and share ideas across the team.\n Essential:\nEducated to degree level with a minimum 2:2 (Lower Second Class Honours).\nCan gather information, weigh it up and reach a clear decision.\nCan prioritise and manage their own workload against daily targets.\nChecks details carefully.\nCommunicates clearly with colleagues at all levels.\nDesirable:\nHas worked in a credit or risk role.\nHas worked to daily productivity or service-level targets.\n A friendly culture that mirrors our proposition to our customers. \nA fast-growing organisation that defines itself as being agile and innovative \nA drive for continuous improvement, which you will be empowered to get behind from day one. \nA commitment to building a working environment that values inclusivity, innovation, agility, and drive. \nAnd of course, you will be compensated competitively, with a good range of core benefits and bonus potential.\nDiversity, Equality & Inclusion at Radius\nOur global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.\nWe also offer:\nGlobal Female Health Policy & Female Health Champions\nPregnancy Loss and Fertility Treatment Policies\nEndometriosis Friendly Employer (UK)\nWomen-focused gym & female health events\nMental Health First Aiders\nDisability Confident Committed Employer (Level 2)\nRace at Work Charter signatory\nProud sponsor of Crewe Pride (5 years running) and Cheshire Pride Awards Corporate Supporter 2025\nCommunity network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.\nGive as you earn scheme (payroll giving) and match funding\nNext Steps\nIf you feel we are a good match for each other, you can apply online now!\nIf you’d like to understand more about the role or life at Radius before applying, then please contact our talent team directly.\nRadius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.\nWe are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.\nWe reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.\nNote to recruitment agencies:\nWe do not accept speculative recruitment agency CVs or profiles. 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